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Hello allWe are running a series of meetings that are being recorded TO THE CLOUD. We want these recordings to have the speaker and their slides/share screen but also have the Auslan interpreters visible at all times. To do this, we 1. Spotlighted the speaker & Auslan interpreter2. Hit record to the cloud (so it uploads to Vimeo automatically The recording has the Auslan interpreter viewable at all times EXCEPT when we screen share. During these times there is only the speaker in a small corner box. Ideally there are TWO "speakers" viewable, the actual speaker making noise, and the interpreter who is not. Again, both are spotlighted. I'm not sure if it's a simple solution of changing my "speaker view when sharing" to have more than one person viewable, or if we need to record to the computer to allow more recording options. I would prefer not to have a separate Auslan interpreter link that creates its own recording.  If we need to change the "speaker view w

Hi everyone,I’m trying to convert my local recording files (double_click_to_convert_01.zoom, double_click_to_convert_02.zoom) on my Mac, but the conversion keeps failing with the message:“The application zoom.us can’t open this type of file.”I’ve already confirmed the following:The .zoom files exist and are around 2GB, so the data seems intact.I was a co-host in the meeting, so I had local recording permission.The files are stored under /Users/[username]/Documents/Zoom/... as usual.Any official clarification or workaround from Zoom staff would be greatly appreciated.Thank you very much!

I've been using Zoom consistently a few days per week for classes for the past 3 years. I used an iPhone 15 pro Max that's up to date but then switched to an android Z Fold 7 a month ago. The screen is completely rearranged with only a mic button in the center of the screen. No chat. No other buttons at all. I've done every check I can think if but I can not use any functions for classes bc there is nothing on the screen as far as controls. I switched back to the 15 pro Max to see if it was the phone, and yes, the iPhones Zoom screen is normal looking but every time I press the chat button on it, it completely cuts off the zoom and recycles logging back in. Everytime I press chat. So I'm hindered from using it also. This is super weird. I truly want someone to explain how to fix this issue. With both phones but particularly with the Z Fold 7 bc that's my main phone used for classes. Everything for zoom works fine on my MacBook. This is perplexing. Ple

Hello, My Zoom subscription was automatically renewed, and I was charged without my intention. I did not plan to continue the subscription, and this payment was unintended. Since the renewal date, I have not used the service at all. Could you please cancel the subscription and issue a refund?Thank you for your help.

Zoom WorkPlaceを使用してMeetingに参加しようとするとエラーコード1005435000が出て、接続できません。ただし、Zoom.usにログインはでき、WebブラウザでMeetingに参加することはできます。Windows11 です。バージョンは6.5.9です。以下は試しました。・アプリのアンインストール、再インストール・キャッシュ、Cookeisのクリア・セキュリティソフトのプロキシ、ファイアウォールの一時停止（Windowsデフォルトのもののみ使用。他は入れていません）・WindowsとZoomのタイムゾーンの一致どなたかご教示いただけると幸いです。When attempting to join a meeting using Zoom Workplace,error code 1005435000 appears and I cannot connect.However, I can log in to Zoom.us and join meetings via a web browser.I have tried the following:・Uninstalling and reinstalling the app・Clearing cache and cookies・Temporarily disabling security software proxies and firewalls (only using Windows default settings; no other software installed)・Ensuring Windows and Zoom time zones matchI would greatly appreciate any guidance.Translated with DeepL.com (free version) 

Anyone  know how can I turn off this popup. It shows in the foreground and could not find a  way to make it go away. I used zoom for 4 years, it just started showing up and did not make any changes on my Mac.  Many thanks. 

Hello, I noticed 13" 2020 Intel MacBook Pro (MBP)'s fan gets loud and warm when running a quick https://zoom.us/test with the launched Zoom app. After exiting the app, then MBP got quiet and cooler. Is this normal? I never had this problem before upgrading macOS Ventura to Sequoia six days ago. Apps and OS are up to date. Thank you for reading and hopefully answering soon. 🙂

I recently took over as account owner from someone else. There are two other people listed as admins on the account. When I schedule a meeting, the option to allow participants to join anytime is grayed out. I enabled it at the general account level, but discovered that when I look at the settings under my user name, I cannot enable that option. It says "modified" and I cannot reset it. The other user IDs have the option enabled. What do I need to do to enable this? 

I have the Zoom program and it works well, but I have a problem, which is when I create a future meeting, it does not appear in the calendar. Only meetings that have already taken place appear in the calendar. What should I do to be able to see future meetings in the calendar?

when hosting a zoom meeting with an iphone 17 pro and the audio is coming from the church's audio system via a 3.5 mm line, the voices are find but music cuts in an out.  I want to turn on wide spectrum on the phone but it is grayed out.  On a iphone 12 there were no problems.  I have original sound selected in zoom but I think the phone is filtering it.  Thus I want to select wide spectrum in the control panel of the phone. Any thoughts would be appreciated.

i'm using windows and can't share screenerror 117001

Payment paid but still account is suspended in zoom

We have hundreds of T14 and T14s Lenovo models ranging from Gen 2 to Gen 5 modesl with Intel I7's and integrated Intel HD/Xirus graphics.  We've been seeing an uptick in more users experiencing locking up/freezing/rebooting on our deployed windows 11 24H2. Earlier this year we had to have people switch to Direct 3D9 on there zoom settings and or disable hardware acceleration as we were having a variety of issues with our Generation 5 Intel T14s being very unstable with zoom.  however, it looks like the more recent Zoom Workspace no longer allows users to change those settings and we are now having an uptick in more crashes/blue screens/random restarts on our Generation 5 Intels with i7 Pro cpus.   I came across this post indicating that Lenovo is at fault due to drivers from Intel?  I would really like to know Zooms stance on this, not just pointing the finger at Lenovohttps://community.zoom.com/t5/Zoom-Meetings/Lenovo-laptops-crashing-on-Zoom-me

Had a recent update to Zoom app on Samsung Tab A7 Lite tablet; the meeting room no longer shows media controls... | symptoms | - 'Always Show Media Controls' is 'ON' in settings- Before joining a meeting the preview screen shows the media controls; once meeting is joined, no media controls are visible- - Tapping anywhere / everywhere on the meeting screen results in 'notta', no media controls- - Only way to show media controls is when entering picture-in-a-picture feature by selecting the Samsung Android Recents Button and selecting Zoom | actions taken |- 1) Rebooted tablet = notta- 2) Cleared Zoom cache = notta- 3) Uninstall / reinstall Zoom app = notta Thanks in advance for any support provided... have a great day  

I'm posting this for a friend who has a problem with Zoom on her Samsung Android tablet.  The controls have disappeared and don't appear when she touches the screen meaning she can't change to gallery view nor put her hand up to answer during a congregation meeting, it's been like this over a week. The Samsung tablet is fully updated (and strangely her daughter who has the same tablet doesn't have this issue), and we've tried uninstalling and reinstalling Zoom from the Play Store. Any ideas on what else we can try? BTW this is in the UK. Cheers

I have a brand new Google Pixel 10 Pro XL. It has 16gb of RAM and runs Android 16. Zoom app version is 6.6.5.34303 (Oct 20, 2025). The chip is a Tensor G5 (arm64) and GPU is Imagination PowerVR DXT-48-1536. It appears that the blurred background feature is not available. Following the instructions in the support documentation here, I expect to see "Backgrounds & effects" on the menu, but it's not there. The system requirements give specifics around certain chips that are supported. Pixel 10 Pro's GPU is not listed but it also says that Google phones are supported.  This is the 5th gen of Tensor chips so you think they'd have added support by now. TIA Is it possible that Zoom doesn't support Google Pixel phones?

Hi there,  Am looking to bulk download Zoom cloud recordings, Do you know of any apps that will do this,  ThanksAlan

Workflow automation is a software-driven process that automates tasks through rules or workflows between systems. These can be conditional (if-then scenarios) or sequential (linear order) triggers. Zoom Workflow Automation specifically allows users to create automated workflows across Zoom services and third-party applications, enabling both simple one-step processes and complex dynamic workflows with conditional logic, loops, and delays.   🚀 How common workflows help make your workday more productive: Meeting Documentation: Automatically create and update docs from AI-generated meeting summaries Daily Chat Briefings: Get automated summaries of important chat channels Quick Response System: Set up emoji-triggered automated responses for common questions Document Approval Process: Streamline approvals using emoji reactions Information Sharing: Automate the creation and distribution of documents across teams     💡Use Cases: Operational and IT

My goodness, I hope somebody can help me here. I'm trying things that I've spent 3 hours reading about and already tried. I have been using zoom for fitness/yoga/nidra classes for 3 years no problem. I got a new IMAC this week to replace old one and all of a sudden zoom isn't allowing music at the same time as my voice teaching. My voice quality is terrible if music is playing, I've tried to sharing musician thing being on etc. Please, I really welcome your input here, even if you think its seems obvious. I've got a ticket drawn up with Carla and sent a sample of how crap it all sounds, and has heard nothing now!

I have done everything according to the videos trying to remove the virtual background. I've gone to settings, in meeting advance, virtual backgrounds, and turned it off. I've even reset it. That is supposed to remove the uploaded picture from the system altogether....and it's still on there. The videos are old that they sent me in the chat. It says there is a button to choose "none." On mine it is a button - turn virtual backgrounds on or off. I've logged out and then back in again....it's still on. Every option in the chat doesn't pertain - any thoughts?

I’m trying to set up SSO and SCIM integration for a Zoom application in my tenant. I followed the documentation and configured everything according to the guidelines. Provisioning appears to be working correctly when I check the Zoom user administration panel. However, I’m unable to sign in to Zoom using my Microsoft credentials — it throws an error attached for reference. I reviewed the App Registration section and noticed that no permissions were being requested. I manually added the User.Read.All permission, but the issue persists. Could you please help me troubleshoot and resolve this issue?Sign inSorry, but we’re having trouble signing you in. AADSTS650056: Misconfigured application. This could be due to one of the following: the client has not listed any permissions for 'AAD Graph' in the requested permissions in the client's application registration. Or, the admin has not consented in the tenant. Or, check the application identifier in the requ

Hi AllQuestion - please can someone offer some insight?!I recorded a meeting.  I have downloaded 3 files .  I can edit the transcription in word no problem BUT I cannot figure out how to edit the captions on the video.  All instructions say press "play" and the transcriptions will appear on left hand side, you click the pencil image and edit.  BUT all I see when I press play is the recording with the captions appearing which I can turn on or off. 

⁉️ How can we use any Tools, AI Companion or whichever, to generate content from my previous, Post Zoom meeting when Admin did not select on  transcript? Thank you YR. ⁉️We need to get transcripts generated from a previous zoom meeting we had.  We unknowingly did not include this AI feature.   crazy sad 🤪🥲.  HELP!   Please advise ☀️⁉️

Can anyone explain why my screen goes black at random times during some Zoom meetings? The sound stays on for a few minutes & I think the others in the meeting can still see me, but then it goes completely dead and I'm logged out of my computer. I have to re-log into my computer to get back into the meeting. This happens quite randomly - sometimes after only about 10 minutes into the meeting; sometimes 30-40 minutes, sometimes never. I've checked all my computer settings, and it's set not to go to sleep for one hour, so I'm pretty sure it's not the computer settings. I can't find any settings in Zoom that could be causing this.

I’m running a bot app built using Zoom Linux SDK. The app is running in Ubuntu 22.04 Docker container. I’m providing SDK JWT token, local recording token, meeting ID and password to intiate the bot auth. The bot is able to join my meetings and initiate raw recording. I get the popup in the meeting saying “This meeting is being recorded”. But I’m never getting any callback for onRecordingStart callback that I’m passing to recordingCtrlEvent->setOnRecordingStart of IMeetingRecordingCtrlEvent. Meeting SDK version that I’m using is zoom-meeting-sdk-linux_x86_64-6.6.5.5692. Also I can see some ALSA logs in the console.ALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTLALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTLALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTLALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTLALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTLALSA lib pcm.c:2664:(snd_pcm_open_noupdate) Unknown PCMALSA lib control