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🗓 24 February | EMEA 🗓 25 February | APAC & Korea Ready to take productivity to the next level? Join APAC & EMEA leaders for a free 90-minute virtual event designed to help organisations uncover the next level of workplace productivity in today’s era of AI.Hear from inspiring experts (including an exclusive keynote from innovation strategist Asma Shabab), get research-backed insights from Deloitte, and see how Zoom’s AI-first innovations are transforming the way teams connect, create, and deliver results.Whether you’re shaping digital strategy, leading transformation, or simply looking for ways to boost work productivity, you'll walk away with actionable ideas to help your organisation work smarter, faster, and more effectively. You’ll gain: ✅ Practical insights from Deloitte and industry leaders on how to realise productivity gains in the AI era.✅ A firsthand look at how Zoom AI Companion and integrated tools can transform work.✅ Inspiration from peers wh
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Introducing AI-Powered Enhancements for Zoom Webinars!Greetings, Zoom Community!We are excited to bring you the latest updates designed to amplify your Zoom Webinar experience. With our newest AI-powered enhancements, hosting and attending webinars has never been so interactive and efficient. Here’s what you can expect from these updates:Key Features of AI-Powered Enhancements for Zoom WebinarsLive Audience Sentiment Analysis: Monitor audience engagement in real-time with sentiment analysis, helping you understand how your message is being received. AI-Powered Q&A Management: Seamlessly manage Q&A sessions with AI that prioritizes and categorizes questions, ensuring that the most relevant inquiries are addressed. Automated Post-Webinar Summaries: Receive concise summaries of webinar discussions and key points, making it easier to share insights and follow up on action items. Interactive Polls and Surveys: Utilize AI to design more engaging and interactive polls and surveys th
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Zoom Community - AI CompanionAI Companion: Your Intelligent Meeting AssistantGreetings, Zoom Community!We're thrilled to introduce you to our newest, cutting-edge feature - the AI Companion. This intelligent assistant is designed to revolutionize your Zoom experience, providing a seamless blend of advanced AI technology to help you stay productive and engaged. Here’s a breakdown of what the AI Companion can do for you:Key Features of AI CompanionLive Meeting Transcriptions: Real-time transcription of your meetings ensures you never miss a word. This feature is perfect for taking accurate notes and keeping everyone on the same page. AI-Powered Summaries: Get concise, clear meeting summaries delivered directly to your inbox. Save time on recaps and stay focused on action items. Smart Answers: The AI Companion can provide instant answers to common queries, allowing for smoother, uninterrupted discussion flows during meetings. Enhanced Collaboration Tools: Integrated with Zoom Team Chat an
I need to edit titles on meeting summaries to be able to identify the discussion easily. The meeting summary edit function only opens edit for the meeting content. I've changed titles on meeting recordings but the highlight and replace doesn't work in meeting summary.Is this active but done a different way?
Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?Transcriptions are able to do that today; seems logical that the AI summary could do the same. Also, are Zoom AI Summaries going to be available in Contact Center? Thanks
Hello, I need help understanding why our meeting couldn’t be summarized due to an insufficient transcript. We've used this feature many times before, but this time it didn’t work, and I’m not sure why. Does anyone know how to contact Zoom support?
Hi everyone, most of my therapy sessions are on Zoom. I’ve tried Zoom’s AI summary feature, but for therapy notes it feels too generic and doesn’t capture DAP or SOAP style documentation well. What AI tools are people using to turn Zoom sessions into solid therapy notes? Looking for something that handles clinical language better, supports templates, and is mindful of privacy and compliance. Any workflows you recommend, or tools to avoid?
Hi,I’m using Zoom’s AI Companion meeting summary feature. The meeting captions were in English, but the generated AI summary is showing up in Chinese.How can I set the default language to English for the AI summary so it always generates in English?Thanks in advance
Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter. You’ll learn how these updates can: - Streamline workflows and boost productivity - Support teams of all sizes, from SMBs to enterprise - Learn how to apply these updates to real-world workflows Bring your questions! We will wrap up with a Q&A session with our product experts! Register Now!
All my meetings have the same title in Zoom. I am unable to edit the meeting titles. Therefore unable to find a specific meeting without searching forever. The suggested solution of editing the title on the Meeting Summary page does not work. HELP!!
Is there a way to download or save the AI summary to a word processing application? I only have the option to share, edit (on screen in Zoom) or delete the summary. I have the Zoom Pro license.
I see how an AI summary can be pulled up in documents and then exported to a PDF. Is there a way for this to happen automatically?
Happy New Year, Zoom Community! 🎆🎉 Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that. 💡 Why attend? Each session helps you: Build deeper product knowledge Troubleshoot challenges in real time Discover new ways to improve productivity and collaboration 📅 January Lineup 👉 January 7 – Zoom Workplace Open OfficeYour first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions). 👉 January 14 – Zoom Phone Open OfficeDeep dive into Zoom Phone features, configurations, and real-world use cases with our product experts. 👉 January 15 – What’s New at Zoom Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s
How do i remove Fireflies ai transcription bot from my zoom account? I cannot find where it is located.
How do I get AI to work for me to summarize meetings at which I am a participant - not a host?
I'd like the ability to rename meeting summary titles...like on the recordings. Why can't I do that?
Cloud recording is on, a transcript has been created - I can read it all in the Transcript section. There is 30 mins of detailed text content. It is not still processing. I asked AI Companion to create an summary and it replied (verbatim) "Sorry, I cannot answer your question since this meeting has neither meeting transcript nor meeting summary." Please advise the solution. Without this the AI Comp tool is pretty much useless to me. No error codes provided. Device type - Dell laptop running windows 11. Zoom version: 6.6.6
I am trying to turn on the meeting summary in AI companion, but on my account settings it says 'locked by admin' i did not have the function to turn it on during the meeting. Zoom help is not helping, can anyone guide me as to why this is?
Work today moves fast — meetings, docs, and notes scattered everywhere. Zoom AI Companion 3.0 brings it all together with a new flexible work surface that helps you create, automate, and complete work faster. With AI Companion 3.0, you can: Get results faster – Turn your data and notes into polished documents, reports, and actionable insights. Find information instantly – Use agentic retrieval to search across Zoom Meetings and Docs, Google Drive, Microsoft OneDrive, and more. Work your way – Access AI Companion on the new web surface or across the Zoom Workplace app. Reclaim your time – Let AI Companion manage meeting prep, follow‑ups, and scheduling so you can focus on what matters most. Create personal custom workflows – Automate repetitive tasks without IT setup. Whether you’re preparing for a meeting, writing a proposal, or analyzing insights across projects, AI Companion 3.0 helps you move from conversation to completion — all within Zoom Workplace. Avai
Is there a way to completely disable Zoom AI Companion for my entire org, so that nobody (not even Owners and Admins) can turn on AI backed functions like Meeting Summary, etc. during Zoom meetings?Additionally, is threre any way to remove the actual button from the Zoom desktop app UI, so that the option to activate AI features isn't even available?
My Zoom AI Companion summary switches to Malay SUDDENLY from English. Anyway to change the language of AI summaries back to English? Thanks!
I would like to request assistance regarding an issue I experienced during a recent Zoom meeting. I joined the session as a co-host and initiated the recording using the Zoom AI Companion feature. However, after the meeting ended, I discovered that the recording did not appear in the Cloud Recordings section. Upon checking, I realized that I was not logged into my Zoom account at the time I pressed the AI Companion recording button. Because of this, I am unsure whether the recording was captured or stored anywhere.
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