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Newcomer
Oct 9, 2025 5:12 AM UTC
Solved

Request for Refund Due to Unintended Auto-Renewal

Hello, My Zoom subscription was automatically renewed, and I was charged without my intention. I did not plan to continue the subscription, and this payment was unintended. Since the renewal date, I have not used the service at all. Could you please cancel the subscription and issue a refund?


Thank you for your help.

lancetlcAnswer
Employee
Oct 30, 2025 10:26 PM UTC

Hey @vergel1 

 

Thank you for your post. We suggest you submit a billing ticket here with the details so our Billing Team can assist you.
 

1 reply

lancetlcAnswer
Employee
Oct 30, 2025 10:26 PM UTC

Hey @vergel1 

 

Thank you for your post. We suggest you submit a billing ticket here with the details so our Billing Team can assist you.
 
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