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Explorer
Jun 19, 2022 4:39 PM UTC
Solved

Persistent Zoom pop up - How to turn it off?

Anyone  know how can I turn off this popup. It shows in the foreground and could not find a  way to make it go away. I used zoom for 4 years, it just started showing up and did not make any changes on my Mac.  Many thanks. 

    Newcomer
    Jun 20, 2022 12:37 PM UTC

    Turn off the Zoom Assistant in settings

    10 replies

    cnegrutAuthor
    Explorer
    Jun 19, 2022 4:41 PM UTC

    I attached the screenshot here. 

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    Newcomer
    Jan 15, 2023 6:39 PM UTC

    Thank you for this info.  I cannot find the Zoom Assistant in my settings. Not sure why not.  Help 

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    Newcomer
    Jun 20, 2022 12:37 PM UTC

    Turn off the Zoom Assistant in settings

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    Newcomer
    Nov 21, 2023 4:03 AM UTC

    Hello, I need more info about where and how to find "zoom assistant' in settings. I've been looking and I can't find it.  (I also have the persistent pop up that just started today when the modem broke).   Please start from "settings" and go step by step.  I assume you mean settings in zoom, not settings on my laptop?  

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    cnegrutAuthor
    Explorer
    Jun 20, 2022 2:23 PM UTC

    Many thanks Jason. It worked ! 

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    Newcomer
    Feb 20, 2025 2:28 PM UTC

    Go to Settings -> General -> Uncheck "Remind me about upcoming events".

    It was very annoying for me as well. But it worked. Hope it helps.

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    Newcomer
    Oct 30, 2025 10:20 PM UTC

    Is it the same pop up as this?W which I am very suspicious of as asking or system password when participation in the call is working well without speaker / microphone issues!  Is this Zoom compromised, the call, or my Mac?

    Text is: 

    in Bold:Unable to access microphone/speaker  

    error message text:  "Click 'Continue' to enter system password and restart the audio service, or click 'Cancel' and manually restart your computer"

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