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So I'm an alternate host for a meeting but for whatever reason, I'm unable to record the meetings to my laptop while my fellow alternate host can. I and the original host have tried adding and re-adding me as a co-host, then as a host, using the specific links she sent each time to join, and even switching from the app to the web browser. I've checked my zoom settings and the original host as well and nothing is out of the ordinary. I've also tried using a different windows laptop and it still doesn't work. Strangely enough, when I switched from a windows laptop to a mac, I'm suddenly able to record locally. Is there a reason why this is happening? 

Buenos dias,  Tenemos una cuenta empresarial, la cual todos los miembros del equipo agendamos reuniones y hay veces tenemos reuniones en el mismo horario, lo cual cuando un integrante del equipo empieza una reunion con un estudiante y al mismo tiempo otro miembro tiene una reunion con otro estudiante, el ultimo al intentar entrar le tumba la reunion. Esto porque sucede? si otros miembros del equipo hacen lo mismo y desde la ubicacion de Roma Italia, por ejemplo pueden entrar a hacer multiples reuniones en un mismo horario y no se les tumba la llamada. como puedo solucionar esto? gracias  por favor responder a mi correo ***********

Hello everyone,I am facing a difficulty and looking for help: I planned a meeting for Thrusday (so it has not taken place yet) with a mandatory inscription followed by a question (i would like to know if the participant wants to intervene during the meeting). I would like to have access to the answer of my 15 participants, but I can only access the name and the email address of the person who registered. When I go to the "report" session, i can only access my previous meeting but not those that will take place... Can you please tell me where can i retreive all my participants informations?Thanks in advance

Bonjour J'ai passé deux heures à essayer de supprimer des enregistrements du cloud. J'ai réussi à en mettre quelques-uns dans la corbeille, mais impossible de trouver un bouton pour les supprimer définitivement.Quant aux sept enregistrements qui restent, il n'y a plus de bouton supprimer, et le chatbot est incapable de m'orienter, à part me dire de chercher des boutons qui n'apparaissent pas. Je suis passé par mon compte, et non pas pas l'application.Je commence à me demander si zoom vaut la peine !!Merci si vous pouvez m'aider.Judithann

I’ve noticed that when viewing a presenter’s screen on Zoom, the content does not go end-to-end on my screen in both Ubuntu and Windows. Additionally, the Zoom window borders do not auto-hide, which limits the usable screen space and creates a distracting visual frame around the presenter’s content.In contrast, on macOS, the presenter’s screen utilizes the entire screen space without borders, providing an end-to-end view. This behavior is much more seamless and improves the overall viewing experience.I would like to know if there is a way to achieve similar behavior on Ubuntu and Windows, where the presenter’s content fills the screen completely and the borders auto-hide, just as it does on macOS.Looking forward to a solution or guidance on enabling this functionality. Zoom Version I am using is: 6.2.6 (2503), And I've set Fit to window on my mac and on my ubuntu, but seeing the above difference

Dear Zoom Community,I'm using 'zoom_x86_64.rpm: RPM v3.0 bin i386/x86_64 zoom-6.2.6.2503-1' on Fedora release 41 (Forty One). I noticed that every time I stop my screen share Zoom freezes and I cannot use the controls anymore. Sometimes audio keeps working until the app crashes completely. Is there any way to gather debug logs and raise a bug report, when I'm not a paying customer? Cheers

While playing flute on live, Flute sound is not audible even though Original sound is enabled. 

Hello everyone,I am encountering an issue while trying to integrate the Zoom plugin with Moodle. Despite following all the required setup steps, I’m getting the error message "Connection failed: No access token returned". It seems that the plugin is unable to retrieve the necessary access token to establish a connection between Moodle and Zoom.I have already Verified the Zoom account ID, Zoom Client ID and Client Secret.It appears that I don't have the "Access Token" field in the Zoom Plugin Configuration page, and I'm unsure how to proceed from here. I also tried the web service options, but they seem limited in functionality for token generation.Can anyone guide me resolve this issue? Thanks in advance for your help!

I am a paid user for zoom and I cannot find record button on android phone and Macbook.  If I use other's account, I can see the record button. Anybody know what happened to my account?

Hello ExpertsI am one of the Zoom infrastructure admins and came across a user query regarding Zoom Rooms in our Zoom setup. The user relies on Google Calendar for scheduling. While the Zoom for Google Workspace add-on is already approved, I am looking for a solution where, when scheduling a meeting with a Zoom Room, the associated Meeting ID and password automatically populate in the Google Calendar event.Is there a way to achieve this? Currently, users have to manually add the meeting details to the calendar.Thank you!

I've searched the help but haven't found a topic that describes how (or if) this is possible.We are a small non-profit that hosts support group meetings.   Registration for these meetings requires participants to answer some screening questions.Today I (as admin) create the meetings and I manage the registrations.How can I create the meeting, but delegate registration approvals to another licensed Zoom user within our organization?  I don't want the second account to be an admin.   From what I can see in the documentation, "co-host" doesn't allow for that. 

IN the last few years I had Zoom Webinar and easily set up paid registrations for webinars. After a break of 6 months or so I realize Zoom apparently no longer offers the package I had, which was webinars for 100 persons. My account is now a Zoom Meeting. I no longer have the ease of setting up paid registrations the way it worked before. Can someone point to a video of how I could do this now? Also, does anyone know why they removed the 100 person option for Webinars? Thank you in advance,Robyn

Hi all I run a facebook group. I wish to host a meeting but only for people who pay to enter the meeting. I don't have the webinar account, I have the cheapest paid for account but I was going to run a meeting and turn off the guests video and just have the chat on. Any idea how to do this? I have a stripe account for taking payments.

Has anyone found a way to use a disclaimer statement on just some meetings? I read articles and learned how to enable disclaimers and create a disclaimer, but it seems to apply to all meetings when I only want to use it on some meetings. Thanks in advance for any help!

When it comes to adding a "Donate" button to your PMI meeting or pinning a chat message, there are a few options to consider:Integrating Third-Party Apps: Explore third-party apps or integrations that allow you to seamlessly add a "Donate" button to your Zoom PMI meeting. Platforms like PayPal, GoFundMe Charity, or other fundraising tools often offer Zoom integrations specifically designed for this purpose. These integrations typically provide easy-to-follow instructions on how to set up and customize the donation button within your meeting interface.Utilizing Zoom Chat Features: Alternatively, if you prefer not to use third-party apps, you can still make donation information visible to all participants by utilizing Zoom's chat features. At the start of your meeting, consider posting a message in the chat with details on how attendees can donate. This message can include links to donation pages, QR codes, or other relevant information. Once posted, you can pin the chat message to ensur

I am unable to turn on the custom disclaimer setting for my upcoming webinar.  I created the webinar on Monday and when I go back into the settings, I am not being allowed to toggle on the custom disclaimer. Anyone else encountered this and how to remedy it?  

Hello,Currently, i have a zoom pro account at our workspace, But one of the users want to use zoom pro plus, when i try to upgrade, its upgrading everyone. Is there any way i can do it only for one user? Thanks

Recently my contacts hear me with echo, which makes meetings unbearble.  As far as I could realize,  this phenomenon takes place whether I initiate the meeting or join someone else meetings, and whether I have single contact or participate in multi participants meetings.  I use my Lenovo tablet for my zoom activity.  Can you assist me?

I'm attending classes which use the Whiteboard function, all is usually well, although from time to time whiteboard just cant open. my connection is a-okay, zoom is updated, permissions are all there. It comes back with the error: "Failed to load page ErrorCode:-2000 ErrorMessage:Time out when requesting "RefreshTokenResponse" s-code-130868c94a-1697473300297". Not sure what to do, it's getting really annoying 😞

After my zoom update, the light no longer works properly. It no longer adjusts to low light, even if I select to do it manually. My video is quite dark now, even with natural light in the room.

When I am screen sharing in the breakout rooms, how do I prevent the screen sharing from stopping if I (the Host) join a room?

hey guys,   just installed and tried my first Zoom meeting (I'm on a Mac OSX latest version of both Zoom and OSX) and asked my counterpart to screenshare. She could share only certain windows but not the entire screen nor a specific window we needed. Do you have any sort of restriction on Windows based systems (the one she's using)?   Thanks

Hi, I have a work account and want to give multiple 3rd party access to be able to set up their own meetings.Is there a way i can do this without them seeing each others meetings? and also be able to add the a calendar without sharing data? Thanks, 

I am not able to setup Zoom as an add-on in outlook...receiving Error Code 202. 

In my work as a consultant, we are in the process of transitioning our internal team for one client from MS Teams to Zoom. In doing so, we need to leverage the "join by browser" functionality as our client does not allow the Zoom app to be downloaded. Unfortunately, multiple users reported the following error when joining a meeting through the "join by browser" in multiple browsers (both IE, Chrome, and Edge).This site can't be reached. The webpage at (meeting link) might be temporarily down or it may have moved permanently to a new web address. ERR_HTTP2_SERVER_REFUSED_STREAM After clearing cache and verifying that this error message was occurring in multiple browsers, we realized that the error is minimized when (1) signing into Zoom first, and (2) joining through Chrome. However, it is still occurring. Furthermore, we've noticed that if you leave that URL page open, that within anywhere from 15 seconds to 3 minutes, the page eventually allows the user to enter into the mee