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Explorer
Nov 9, 2024 12:17 AM UTC
Solved

sound

Recently my contacts hear me with echo, which makes meetings unbearble.  As far as I could realize,  this phenomenon takes place whether I initiate the meeting or join someone else meetings, and whether I have single contact or participate in multi participants meetings.  I use my Lenovo tablet for my zoom activity.  Can you assist me?

stuekerAnswer
Employee
Nov 11, 2024 8:44 AM UTC

@kmacsouris Could you please check under "Settings" -> "Audio" -> "Advanced" (at the bottom of the page) There you have settings for Echo cancellation. Can you check, if the problem still occurs, when you set the echo cancellation to auto or to high?

8 replies

Explorer
Nov 9, 2024 9:29 AM UTC

Are you using a bluetooth ear piece when on these calls or are you using the built in mic and speakers on the tablet?

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Explorer
Nov 10, 2024 3:33 PM UTC

The built in microphone  and speakers, sometimes I use a headset that plugs into my computer.  No bluetooth

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TsviGilAuthor
Explorer
Nov 9, 2024 11:51 AM UTC

I use the mic and speakers of the tablet

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TsviGilAuthor
Explorer
Nov 9, 2024 11:56 AM UTC

I use the mic and speakers of the tablet

 

 

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Newcomer
Nov 10, 2024 7:51 AM UTC

Since it happens in both single and multi-participant meetings, it may be related to microphone feedback from the tablet's speakers. Using headphones or lowering your tablet’s speaker volume can help, but you may also want to check for any updates for both Zoom and your device. If the problem persists, reinstalling Zoom might also help fix any glitches.

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stuekerAnswer
Employee
Nov 11, 2024 8:44 AM UTC

@kmacsouris Could you please check under "Settings" -> "Audio" -> "Advanced" (at the bottom of the page) There you have settings for Echo cancellation. Can you check, if the problem still occurs, when you set the echo cancellation to auto or to high?

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TsviGilAuthor
Explorer
Nov 28, 2024 9:21 PM UTC

Thank you all.  I bought headphones combined with microphone  and the problem was solved.  The sound quality improved significantly.

 

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TsviGilAuthor
Explorer
Nov 28, 2024 9:22 PM UTC

Thank you all.  I bought headphones combined with microphone  and the problem was solved.  The sound quality improved significantly.

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