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Can I create more than 12 pages in whiteboard?

Is that true that ZOOM doesn't record if I join the meeting from iPad?Even I've heard "recording is progress" ?

Hi,  We have recorded a zoom meeting. How can we reply this recorded meeting on an existing scheduled meeting? Can it we achieved automatically or does somebody has to attend the meeting and start to reply it manually? 

Hi,We are looking for a way to have a phone automatically dial an extension when the handset is picked up.The use case:A waiting room in a medical facility. We want to install a phone in the waiting area so that when someone picks up the handset, it will automatically dial the nurses' station. Thanks! 

Hi we have a main phone auto receptionist that will direct dial some call queues, but for others, we want to leave a dialback option, so that when a user makes a selection, if they change their mind they can return to the main menu and make a different selection.The only way I'm finding to make this happen is by setting up a secondary auto receptionist for those lines (I would love is there was a better solution at this level). In doing that we have a scenario that runs somewhat like this:Main IVR: Customer selects 3Secondary IVR, "You have reach team 3 who handle the following types of calls (e.g). Please stay on the line while we connect you or press 1 to return to the main menu or 0 to leave a voicemail."Auto IVR message (that we would like to remove) "if you know the extension of the person you are trying to reach please dial it now or press zero to return to the operator...please wait while we connect your call."This IVR message is confusing customers, many don't realize that the

in my Zoom meeting, I can share the Chosen movie sound but not the image. I am not sure if it is a zoom setting that needs to changed or if Google prevents sound sharing. Google has not responded me yet.

Does anyone know if you can use a different email's calendar than the zoom account email for zoom scheduler? For example, if my email as EmailA @ work.com to log into zoom, could I then use a different email account's calendar to link to zoom scheduler (like EmailB @ gmail.com) ? Or does the zoom scheduler email account have to be the same as the zoom user account? 

Hello, I would like to provide some feedback on my experience with Zoom. Overall, I am satisfied, but I have a suggestion regarding the waiting room feature.The requirement to manually admit all attendees can be cumbersome and cause frustration. It can lead to important participants being kept in the waiting room, unable to access the meeting during the crucial early moments. This may occur even when the meeting's password protection feature is disabled.For business accounts, attendance is typically already controlled, making the risk of unintended attendees minimal. In these scenarios, the inconvenience of having to manually admit people can outweigh this small risk. It can also prevent a host from being interrupted from performing critical tasks in the meeting, such as properly setting their screen to share or interrupting the flow of the meeting to manually accept attendees. For personal accounts, the risk of having unintended attendees is even smaller.I suggest making it a def

Hello,I have been using zoom for 5 years, have done many recordings. But a recording that I did today that was on the cloud is not in my Recordings tab. Is there a way how can I find it?

Hi,  I am currently doing presentations to some fellow learners through zoom. The first we I did a recording and it went great. The recording recorded the presentation, the learners & I in gallery view. This is what I wanted. Unfortunately the next presentation session, when my recording finished the recording was only of the presentation and nothing else. I have another presentation coming up and I want to get this fixed. YouTube and other guides have not been helpful. How do I get my recording to record in gallery view and not my presentation. Again, when I go on to zoom recording settings no cloud settings come up and thats what all the videos have been telling me to do. Please help 

I know there are a lot of questions about chat history, so apologies for adding yet another! However, I haven't found a scenario equivalent to mine, so I'm hoping someone can help. Around an hour ago I ended a meeting but then realised I'd forgotten to manually save the meeting chat. Not to worry, I thought, I've set the chat to save automatically: "Viewers can see the chat" was switched on in Account Settings. However, when I try to access the chat history (Account Management > Reports > User activity reports), I find no chat history. What am I missing? 1. Can I retrieve the chat from this morning's meeting?2. If not, what else needs to be set for chats to save automatically? My Zoom app was on v6.4.12 during the meeting, although it's just flagged it wants to update to v 6.5.9. Many thanks 

I can't seem to get the timestamps removed from my recordings, even though I have it unchecked in my settings. Any ideas how to fix this?

I don't see my Zoom meeting today in the Recordings and Transcript section in Zoom. I usually see it after a couple of minutes, but it's been past an hour and still no recording. It's a very important meeting. I checked the Zoom local folder; there's nothing there. Please help! 

One of my clients is having a problem connecting his Zoom account to Eventbrite.We keep getting an error message saying "We are having trouble connecting, please try again".Anyone else come across this issue? Maybe this is a tech glitch with Eventbrite or Zoom but it's been going on since yesterday, so not sure what's going on.

I now get pop-ups from Zoom every time I receive an email in my gmail account (use gmail to login to zoom), that only started in the last 24 hours.  It is just like email notification in outlook.   How do I turn off that setting so pop-up incoming email notifications stop?

Hello, I have an active Zoom subscription, but this month I was charged twice for the same monthly plan. Please review my account and refund the duplicate payment. Account email: *********** Payment dates: 01-08-2025 and 09-08-2025 Thank you.

By mistake I’ve purchased zoom one year subscription from app store and i immediately raised a complaint and want to cancel it and get refund please help me

Dear Zoom Support Team,Hello,I’m writing to request a refund for a charge that was automatically billed on July 12, 2025. I was unaware of this auto-payment at the time, so I made a new payment on August 5, 2025.I would like to request a refund for the charge made on July 12, as I have not used the Zoom service since December 31, 2024. I am planning to resume using the service starting from August 11, 2025.Your help with this matter would be greatly appreciated.Thank you in advance.

I just got suspended when I logged in to Zoom from my laptop. Why?

I received a communication from Zoom using the email address teamzoom @ e . zoom . us. I'd like to confirm whether this is an official and secure address. Can someone from the Zoom team or the community verify if this domain is genuinely associated with Zoom?Thank you!  ref: https://community.zoom.com/t5/Billing-Account-Management/Maybe-a-new-Zoom-scam/td-p/66270

I purchased a zoom license and after using it only a couple of time, it has changed to 'basic' and I don't know how to restore my zoom license that I paid for. Can some one help?Many thanks, 

I launched my zoom account from the app icon and it took me to a basic zoom account instead of my Pro account. The email attached to the account was ***********. When I follow the zoom instructions to terminate the account a code is sent to the aforementioned e-mail address which I don’t have access to. Any suggestions how to delete the account?

The payment of USD 159.90 has been suddenly made from my credit card. I have not applied any zoom program. I want to cancel it and refund accordingly. From my current zoom account, I can not find any of subscription like that. Pls check from which account this subscription applied and cancel it.  The last 4 disit of my card is 3548. (VISA) 

Hello, I just got charged for the Pro package which I really don’t need. Does Zoom offer a refund upon request?

This is such a simple problem, I can barely believe I need to ask.  My ZOOM software was many months old, so I installed the latest just now and rebooted my Windows 10 PC.  I started ZOOM as usual, but I only get 1 window, the one with the controls along the bottom.  I have always had a second window, which I use for the speaker, and use the first window for the gallery.  I can't find a way to open that second window.  In addition, ZOOM is not showing the feed from my camera.  In video settings it identified the correct camera, but it is only showing my background;  no video at all.  Help!