The payment from ZOOM was made from my credit card which I have not applied.

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The payment of USD 159.90 has been suddenly made from my credit card.

I have not applied any zoom program.

I want to cancel it and refund accordingly.

From my current zoom account, I can not find any of subscription like that.

Pls check from which account this subscription applied and cancel it.

The last 4 disit of my card is 3548. (VISA)

Billing & Invoices

M

MandelAnswer

Employee

Hi @briansong80 ,

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. Our support staff can help review your payment details and locate the account that this charge is tied to.

Thanks for understanding,
Zoom Community Team

M

MandelAnswer

Employee

Hi @briansong80 ,

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. Our support staff can help review your payment details and locate the account that this charge is tied to.

Thanks for understanding,
Zoom Community Team

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MGSR

Community Manager

Welcome to the Zoom Community, @briansong80! Thanks for reaching out! Since additional help can be provided by our billing team through a ticket, I’ll be marking @Mandel's answer as a solution for others with the same question. If you need further assistance, please don’t hesitate to contact Billing.

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