Solved

My admin switched me over to webinar host, but I don't see any upcoming webinars in my webinar dashboard. Any help would be greatly appreciated.

Looking for other admin's experience with the App Conversion for the new unified build flow. Our account has a few internally created OAuth applications for importing Zoom recordings to Mediasite, and we want to make sure the conversion will not cause any issues. Thanks!

I created a Zoom meeting link with my personal Meeting ID. It was used by myself and a small group of business associates. However, after leaving the group, I have discovered that they continue to use that link for their own meetings. Can I delete the meeting in some way to disable their use of my meeting account for their personal use? They simple copy and past the meeting info and share it among themselves.

I have a meeting set up. I'd like to get the zoom link and share it with the panelists so that when they join the meeting they join as panelists and not attendees. How to do that? Will I have to convert the meeting to a Webinar?

How many outgoing calls can a single zoom phone number make at once? For example, if we had a single zoom phone number, could multiple people use that number via different desktops, etc at once to dial out to different phone numbers? Is there a limit to how many outgoing calls can go out at once?  

How do I make an easy registration in zoom events. Right now my events are not showing registration but instead it says go to the loby. I need for the registration page to be super easy: name, phone number , email and that is it. Any ideas of what am I doing wrong?

Multiple people within my team have expressed that they have received calls through Zoom even though they have deliberately marked themselves as 'away'. How do we resolve this?

최근에 알 수 없는 로그인을 가지고 있는 모든 기기에서 로그아웃을 클릭했습니다. 그 후 로그인을 시도했을 때는 2단계 인증(2FM)이 필요합니다. 이걸 어떻게 해야 할지 모르겠어요. 귀하를 도와주세요!한국어를 모르시면 구글 번역을 이용하세요

Hello and thank you in advance for any help. I can't update Zoom and the desktop app has disappeared and I can't log in. The the application still exists in downloads. I try to download, Zoom starts installing, then the install window disappears before it's finished. I'm running Windows 7. Thanks again!

Using a Macbook Pro m2 and Office 365 - Loopback audio installed for when I do screen recordings. When trying to play a video embedded in a PowerPoint deck, the audio is not heard - by me or the attendee, it's broken and bitty, I can hear something playing but it's inaudible. If you stop the share, you can clearly hear the video through the mac speakers. When trying to share a song via the Spotify app and the ADVANCED share tab - share audio - the song is bitty and inaudible. If you stop the share, you can clearly hear the track through the mac speakers. It can't be just me, I know some of you out there have issues, I don't mean the personal ones, lets stay zoom instead of running a therapy session 🙂 If you share - using ADVANCED - VIDEO file - it plays and shares ok.If you share SCREEN - play a file from Vimeo - the audio is heard. This problem has only occurred in the last few weeks. I am losing the will to live....   

Windows version 6.1.1   macOS Sonoma 14.4.1 Currently, when the PC Windows client version 6.1.1  takes over a screen sharing session, the macOS Zoom Workplace  6.0.11 is not able to see the shared screen whilst other Windows client were able to see the new share. This used to work when the PC Zoom version was 5.8.

Does anyone know if there are any reporting stats available for the webinar waiting room? For instance, if we wanted to see how many people viewed the waiting room video and for how long, is there a way to access that information?

I searched in the Community. I do not see a "hosted by" in my even configure page. I am setting up a webinar and it is showing my personal name for the event organizer. I need it to show the Company name. 

Am not able to share the screen, am the host and changed the settings, given sharing access to all ( Host and Participations. But still am not able to share the screen but If I login other Laptop as a host or a Participant am able to share but not in my particular Laptop .? May I know why.? do I need to check any settings .? I have restarted the browser and Laptop multiple times but still not able see sharing button option  . Kindly let me know how can get the access.?  Thanks in advance ..! 

Hi All, I am halfway embarrassed that I can't figure this out, but here I am regardless.  For the life of me, I cannot figure out how to add an external phone contact to zoom so that it is visible to everyone in our company. Example:  When I type in John Doe Company in the phone app, it brings up the saved phone number for John Doe company, an employee can click on it and it calls externally. The probably is, I can't figure out how to add a new one.  If I want Jane Doe Company at xxx-xxx-xxxx I can add that to my personal contacts, but no one else in the company can start typing jane doe and have the contact card come up for them.  I'm sure there is a way to do this, but I need help figuring it out!

Hello.If I have a zoom account with two users, but I have a meeting independent of the other user, the summary arrives to both? 

How do I stop receiving these emails? I'm getting them on nightly basis around 7:50pm. It's really annoyin

After I get the meeting summary, how do I send it to all of the meeting participants?

When people register they keep geeting this error "This meeting is for authorized registrants only." Anyone know why? Others have registered without any errors.

In order to use Zoom AI companion I need to enable it, which means I need to be admin.I am currently the single owner and user of my zoom account. I can't make myself the admin with out making someone else the owner, and I can't do that because I'm a single user. I don't have any other seats and don't need them.Attempts to assign admin status fail because there is no-one there to addAttempts to transfer ownership fail because there is no-one to transfer to.Tried asking the bot and it got confused. Hope someone else has solved this problem!

I failed to renew my bi-weekly recurring meetings.  It's run out. I intended to watch and renew it.  I had distributed those links to my groups.How do I re-instate those links when I sign up again for these recurring meetings?

Appointy keeps sending requests to Zoom to create a meeting but Zoom keeps showing an error message 400. The tech support from Appointy used their own Zoom account to test and it worked for them but it will not create a meeting request using my information. Please advise.  Here is a screenshot of the error message. What data is missing?  

With the July 2024 update, the calendar view on the right hand side of the window is constant and I'm not seeing a way to remove this. Anyone know how to remove/disable this from the view? 

Zoom video was working in our Microsoft Teams Rooms yesterday (01/23/23). After today's "update," the video in Microsoft Teams Rooms is not working. This occurred in all of our conference rooms. The camera works for Microsoft Teams meetings, and when we hook up our laptops to the conference room camera directly. The video only freezes and then goes black during Zoom meetings connecting through our Microsoft Teams Rooms systems. No amount of restarts and settings changes have fixed this. 

I have a new computer.  I uploaded Zoom, signed on to my account and set up a meeting to test everything was working.  My Zoom account uses my Outlook email.   I copied the invitation, and went the Default, adding my Outlook email to send it.  The error 0x8004005 popped up.  I tried it again, same error message.    I searched for fixes online but none of them worked.  I also sent a message to Zoom.  Zoom immediately closed my case without any explanation.  How do I invite participants to a Zoom meeting using my Outlook account?