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Hi community,  I am looking for help clarifying the way Pay Per Attendee for Zoom Events is billed. I have read the article here: https://support.zoom.us/hc/en-us/articles/10365607772045-Using-the-Zoom-Events-Pay-Per-Attendee-plan but want to ensure I understand.  If I purchase a Zoom Events Pay Per Attendee license and schedule 2 events one month apart I understand that I will have to pay for each attendee that joins the event(s). However, what if the same person attends both events using her same Zoom account. Since she attended 2 separate events under my license is she considered 1 attendee or 2 attendees?  Thanks so much for any help you can provide. Andrew

Hello, Two licenses bought, one user with license, can't assign second license to anyone.Does anyone else have this problem today?  Regards

Hello, I had  my 1st Zoom on thursday night and I was logged into a new meeting not the one  I was suppose to be hosting. Will someone please help me so this will not happen again. Ty

日本からアメリカのテネシー州に接続して、30分間のミーティングを行う予定ですが、双方が国際番号リンクの表示をオフにしておけば高額な国際通話料を請求されずに済みますか？

I am trying to share a children's book via Youtube with a homebound student.  The student can see the book but cannot hear the audio.  I can hear audio and see the book on my end.  What do I need to do so my student can hear the book?  I have this issue with 3 other students so it's not their computer.  Thank you!

Shalom from Israel! I have a paid Zoom account and in settings under meetings, I have avatars enabled but I don't see a tab when I have a Zoom window open. Nor can I add additional backgrounds, other than the standard 'none' and 'blur'. I'm running Windows 11 64-bit and have a Intel Core i7 9750H cpu

I tried touch up my appearance.  Hated the orange lipstick effect.  Toggled it off and rebooted computer.  Still have orange lips despite the change/reversal.  Please advise how to rectify.  

I created a recurring zoom meeting and would like to create individual recordings on the cloud and attendance reports of each instance that I use this meeting. Is this possible?

Hello, We have a few common area locations that have active mailboxes.  They also need to change the greeting quite often.  Right now, the only way I know of changing the greeting is by me uploading a new file.  I would like the end user to be able to change the greeting on the phone that is sitting there. 

As of today I am no longer able to use Zoom background.  I receive the message "Virtual Background is still loading" and have tried rebooting my computer and uninstalled and reinstalled zoom a couple of times.  I am using a MacBook pro and until today I have not had any issues. 

Hi , How to allow alternate host to start the meeting if host is in another zoom meeting. Currently it doesn't let us start the meeting only allows to end the meeting1.  Following is the scenario.  Doctor A is in the meeting with the patient A from 8 to 8.30 am. and he has another meeting scheduled with Patient B from 8.30 to 9 am. But imagine a scenario where first meeting extends for another 2 or 5 minute and patient B is already joined the meeting at 8.30 exactly now he is waiting for host to admit him we would like somehow a scenario where Alternate host can start meeting which was scheduled at 8.30 am admit patient B & then Doctor A can join later. Right now it doesn't work like that.  Any help is appreciated.  Thank you RegardsGaurav

Hi,I'm on the latest Zoom client (uninstalled old version and redownloaded and installed new latest version).New account (to rule out old account issues).The New Meeting and Join buttons are greyed out and nothing happens if I try and join a meeting from a link.  It just opens the app but nothing further.   I see a few people have added the same question with no answer so I don't hold out hope but this basically makes Zoom unusable.Windows is up to date (windows 10).

Hello everyone.   My issue is the following: I cannot have access to the breakout rooms, the little icon is not there at all in some of my mettings and is there in some others. I checked all the settings, deinstalled, reinstalled... it remains a mystery.   Help please !

Can somebody help me with this problem. When I join a zoom meeting, I get joined but when I join the computer audio the zoom client crashes. 

Hello Everyone.  I have a request for all. I'm organising a webinar and need to provide registration links to several different agencies,I'd like to know if it's possible to create several different links with tags to differentiate them and find out how many people have registered for each link. Is this possible? FOR EXAMPLE : We have the Paris newspaper and the Marseille newspaper, with two different links (either by UTM or generated by Zoom).There are 30 clicks on the Paris newspaper and 20 clicks on the Marseille newspaper.At the end of the week, we have 15 subscribers. Is it possible to find out where these subscribers are coming from?>> The aim is to find out the conversion rate on the total number of clicks and also by media to find out the registrations per click according to media.

If i add a large meeting while a meeting is in session will the capacity for that meeting increase? I'm not sure if my meeting will actually go over 100 until it has started. If I add-on large meeting while in session will the capacity increase?

Is there anyway to prevent double bookings of meetings or to get a notification that someone has already booked that meeting time? We are using the Zoom add in for outlook. Thank you for any suggestions.

I've been using Zoom for several years for private and group meetings.  I'd like to hold education webinars using Zoom and I want to know if it's possible to set up this scenario:I host a small group of 3 students in a Zoom meeting (I'm the 4th person). 2 students begin working on a task - on-screen - using their webcams to show what they are doing. The third student is only an observer.  I am the host. While the 2 students are working on the task together - on-screen, I'd like to discuss (verbally) their progress with the third student who is the observer.  I want our audio conversation to NOT BE HEARD by the 2 students working on their task.How do I make this happen?  Is this even possible? I do not want to use 'break out rooms' because I need all of us to remain in one "room" while the task is being completed.  Any advice and suggestions would be much appreciated. 

Has anyone figured out a way to display an internal / private URL on Digital Signage?  Use case is displaying current dashboard/work items from an internal system, and be able to take over the screen for impromptu meetings.

I've been using the PWA with virtual backgrounds on my ASUS C536EA-BI3T3 Chromebook for the last 6 months.  Today when I joined a meeting my image shows up in a circle in the center.  This appears to be related to system requirements - yet I can't find what those requirements are on the site.   And it's been working for months. What changed, and how do we get it fixed?

I used to schedule recurring meetings with no end date or number of occurrences. Now I am forced to choose and end date or a number of occurrences. If I choose for example "End date: 50 occurences", then all 50 meetings are listed on the left under upcoming meetings. That is totally annoying. How do I get around that? Also, it used to say "this is an ongoing meeting - meet anytime". I don't see that option anymore either. If I pick a certain time or date, can I still meet anytime? Thanks for your help

Hello everyone, In our tenant, we would like to have Team Chat disabled for everyone, but we would also like to be able to slowly deploy it should we decide to do so.  Our Zoom reps mentioned creating a group with a name something like "Team Chat Disabled," then disable team chat in that group's settings.  Then it was mentioned to enable team chat at the account level and leave it unlocked there.  From there, people we don't want team chat enabled would be added to the "Team Chat Disabled" group. Surely, others here have wanted the same thing to where you perhaps want certain groups to have team chat, but not others.  For those with experience with this, how did you handle it? Thanks!

We've recorded a meeting on the cloud with closed captioning, and we can watch it on the cloud and the CC shows. If we download it, so we can send it to our H.I. client the CC is no longer attached.  Is there a way to keep it attached? Other suggestions? What is the best way to help our H.I. client?  Thanks, Randy

I have a few Zoom rooms that are currently running app version 5.15.7 (3094) , 32bit. I'm trying to upgrade these to 64 bit via the admin web portal but don't see any option to do so. The Windows versions of each device is 64 bit so it should be capable. I've read the transitioning to 64bit KB article on Zoom but I don't see the options it describes for the device management to update from 32bit to 64 bit.  Any help of how to upgrade these rooms would be appreciated.