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Hello guys,I can't seem to find the option that I need to activate so I can live stream a zoom meeting to youtube or facebook.It simply doesn't appear on my Zoom web page.May you help please? Thank you,Waleed Khaled

Hi Zoom Support & Service,I immediately need to integrate zoom scheduler (calendar, appointments, meetings, etc.) onto my Apple Calendar.FYI - I do not use google, microsoft, or other products. Only with Apple!Thank you for your prompt reply with tips how to work well with Apple Calendar!Nice greetings,JUE6

Dear Zoom Support,I recently subscribed to the the Workplace Pro+ Phone plan at $21.99/month. The subscription was activated successfully, but when I logged in again after about five days, I noticed that my subscription had been cancelled.This is confusing because the payment of $21.99 has already been deducted from my account. I was not informed of any additional charges or dues before the cancellation.I made the full payment, and I also received the invoice for this transaction. The invoice clearly showed that everything was settled, and there were no extra charges.However, I was surprised to receive another email from Zoom stating that I still owe $2.93. This is very confusing because my initial payment and invoice did not indicate any pending amount.I kindly request clarification on the following:Why am I being asked to pay an additional $2.93 when my invoice already confirmed the full payment of $21.99?If there are any hidden charges, why were they not mentioned in the original in

Hello,  A recent update changed the fullscreen mode. I usually pin one person and make them fullscreen and they would take up the entire screen. Now, I get the controls at the bottom that stay there, so it isn't true fullscreen. I record through OBS and I would rather not crop, is there a solution to this? See before and after photos.

I recorded a Zoom meeting on Galaxy S9.  Does anyone know where I might find the recording?

I don't know where I changed it, but zoom used to include a number you can call to join the meeting along with the meeting code. For those who don't have access to a computer or smartphone (which requires internet access which some people in my area don't have). When I join other meetings other people host, they will send an invitation that shows a number you can call. I can't find a number for zoom to talk to someone. (I did before and the person who I talked to said that regular phones can't call into zoom meetings when I can if someone else hosts.....). 

There are 20 people in my organization - I have one-on-one chat threads with everyone, plus a whole bunch of topic-based group threads.  When I look at my sidebar/dashboard, I see the little red circle in every chat with individuals and groups except for one person - I think she's ignoring me but when I click on her name to see the chat, she has replied but I didn't get the notification. I can't find a setting that would control that. Advice? Could it be a setting on her end?

GUYS, I would appreciate it if you could help with this. The API TEAM REFUSED TO HELP ME, AND I AM LOST. Why is this happening? CAN YOU GUYS POINT ME IN THE RIGHT DIRECTION ON HOW TO resolve this? API failure rate has exceeded 25%The API failure rate on your Zoom account has reached 25% over the last 24 hours. The issue is potentially affecting your application's performance and user experience.See failure details:Total API Failures: 33Failure Rate: 30%Time Period: last 7 daysAPIs Experiencing Failures:        /v2/phone/users/{userId}/call_logs/{id}/recording_GET, /v2/meetings/{meetingId}_DELETE, /v2/users/{userId:.+}_GET, and 4 others.To resolve the issue, please investigate the root cause of the increased failures and take appropriate actions. You can monitor the API activity on the Marketplace.

Hi Team,I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other recent meetings. Is there a way to get this after the recorded meeting is saved to the cloud on zoom?I am admin. I received a summary for meeting held 2 days ago but not yesterday.Cheers 

When I do a PowerPoint presentation in Windows 10 I increased the size of the mouse pointer and the color to a vivid red.  When I then share the presentation under zoom, the color remains but the cursor on the screen reverts back to original size.  How can I fix this?  There doesn't seem to be anything within zoom.  Is there something I should do under windows mouse settings?

How can the auto-framing feature be turned off on the Android app?  It tracks one's face around the screen to keep it centered. It turns off when I use a background image, but not without one. I would like it off at all times.I have the latest version of Zoom (6.5.12.33008) running on the latest software of the OnePlus Pad tablet (Android 15). 

I had a few possible audios recorded and they seemed to be ok. And then I tried the default. Nope. I'll use one of my own.So I deleted the existing audios I'd done -- nothing at all showing on that screen. And then I recorded a new one. It plays back just fine there on the Settings page. And it's the ONLY recording showing on that page that shows the audios you've recorded.But when I call the phone number, the OLD and deleted audio keeps playing. And worse, immediately after the deleted one plays, the default (and very loud) "We are sorry ..." message plays, too.How on earth can I fix this? Thanks for any help. 

This has been happening for several weeks now.  My cell phone (while away from my desk) will vibrate to all get out -- but no pop up appears that allows me to answer the phone.  So any incoming call on my Google Pixel just rings until it goes to voicemail.  I haven't tested this theory yet, because it seems implausible, but is this happening because it is not on WIFI?I have just uninstalled it on my phone to alleviate the frustration.  If there is a fix or answer, I'll reinstall, but this isn't worth the anxiety knowing I am missing a call, but have no way to answer it.   It's mocking me, LOL. 

Hi, my audio works fine if I'm only speaking or only playing music, but I can't get them to work at the same time. Has anyone else had this problem and figured out how to resolve it? Thanks

During the last 3-4 webinars I've attended, I can't use the chat feature, even though other attendees are able to use it. For example, the host says "Put your answer in the chat." But when I try to type in the chat box, I get a message, "Chat disabled." But clearly the chat is not disabled for everyone, only for me. This only started happening a couple of weeks ago. I can't find any setting to change this. What is going on?

How are folks handling call status tracking when using call queues to route call forwarding?  The company I work for has this insane idea that a call should never end up in a voicemail box, yet there is nothing setup to allow callers to wait for the next available representative.  This causes managers/leadership to get worked up whenever they call someone and the person they are calling does not pick up and others on the team are not able to pick up so they end up in a voicemail box. Example: Our typical configuration is as follows for a 5 person team: all members of the team have direct dial numbers.  If person 1 is called, their phone rings first.  If person 1 is unable to answer, the call forwards to a call queue containing all 5 members of the team (including person 1).  If all 5 people are unable to answer, it will route to the original callee's voicemail box (person 1 in this example).  The same configuration is true for all 5 team members.&nbsp

We were running Zoom Video meetings and a few of our participants would use the Zoom Dial in number to access via phone because they did not have access to video.  When they would dial in they would be asked for 1) Zoom Meeting ID# 2) Participant ID 3) the meeting passcode.  This feature worked seamlessly for our phone participants for over a year. Recently this all came to an end. Now when they dial in they enter the meeting ID (Which has not changed) and receive this message..."This Meeting Does Not Allow Phone Dial In" and then the line disconnects. Nothing has changed on the admin side. All settings have been the same for over a year. Any suggestions on what may have changed to cause this?

So the latest Zoom update to the meetings has the private direct messages from participants to host open in seperate tabs. Previously, all messages, irrespective of public or direct would appear on one screen in a list. However when conducting classes where only questions can be asked from the teacher directly and no public nor private chat, this is extremely annoying. Especially in classes with many students, each time a new message comes up, it's required to go to that person's tab to read it. Is there a way to revert it to the old way, where all messages comes in one screen?Thanks in advance

I have a scenario where 2 laptops are in the same space, one is hosting and the other is presenting a video with audio. The hosting laptop is connected to the room system, so any audio coming from the host computer will be amplified to the room. This includes any audio that the presenting laptop screen shares.   So to avoid an echo, it would be ideal for the presenting laptop (MacBook) to screen share with sound, but not output audio to the laptop. I want the laptop to only output audio to Zoom. But the volume of the screen shared audio seems to be tied with the laptop output volume. If I mute volume output on the MacBook, the screen shared audio is muted. In the Zoom meeting if I "Leave Computer Audio" the audio is still heard both through the laptop speakers and the screen share.   What I really need in Zoom is a "Select a speaker: None" option. The fix right now is to plug in headphones.   Is there a way to screen share with audio but not output audio to the computer

Hello everyone, Is it possible to recover meetings, clicking on the respective links that have expired?I remember having converted a zoom meeting to an .mp4 archive, two years ago.  That conversion was before its expiry date and so I managed to have it at my disposal, even now, having saved it in the 'Downloads' section of my computer.In the case I am describing now, the expiry date is over and, moreover, I don't remember exactly how I did that conversion, the only thing I remember is that I pressed the 'download' button at the archive and it was saved in the 'downloads' section as an .mp4.Now this 'trick' doesn't work anymore. If there is some other solution, I would be glad to know. Thank you

I am very frustrated. I teach an online lecture on art history. In the past, I augmented my lectures with different media. I was able to play sound from my Spotify and YouTube accounts, and I successfully embedded my PowerPoint presentations on Zoom without issue. Now I cannot do this, at least not consistently. Zoom's help site says:  "select SHARE SOUND"However, when I do NOT have a SHARE SOUND option!I ensured that my sound settings were set for my MacBook Pro—still nothing. I'm beyond frustrated because of all the work I have put in. Does anyone have advice? It does not say I need an update (I did one recently)

Hello,  for about a month I am struggling with this issue.  Before that, I never had this problem.When the host plays an audio or video, the music is filtered out, while the singer's voice I can still kind of hear, though. I tried all possible settings and all possible combinations.  Also, on my Asus Vivobook (which I ended up updating (Windows, audio, ...) but the problem still persists.Last week, I fiddled around again with the Zoom audio (additional) settings, and the problem seemed solved. However, with the next song that was played, the problem arose again.  I have daily Zoom sessions with music in the background. So this is a very annoying problem.  Any suggestions?

We have created an App called  DFS_RTMS_APP, we have added events as RTMS_started and RTMS stopped as shown in the screenshot . When we added other events related to meeting like meeting started and meeting stopped these events are getting captured in logs but when we check the logs rtms started and rtms stopped is not getting triggered..This was working until friday and we tested also but since yesterday these RTMS events are not getting triggered . Please let us know if we need to trigger any settings change for this to work .

Issues with Metro Bundler After Integrating Zoom Meeting SDK in React Native (Android)Hello,After integrating the Zoom Meeting SDK into my React Native Android project, I encountered the following issues:Metro Bundler is not working properly, making it difficult to debug or run the app.Changes are not reflected in the app, even after restarting Metro and clearing the cache.

I have used Zoom for most of my 184 Keynote shows. Tonight, I was not able to show my file as a single-screen/slide. It showed the group the Presenter Screen - with the Next Slide showing. Something changed - not as intuitive as before. Also - Share Computer Audio. I find it. I click on it. I chose Mono. But my audience never heard the audio clips. THAT really is annoying. I see no difference in my local screen between NOT sharing audio and sharing audio. Zoom for Mac. Upgraded this afternoon to the latest version.  Clint Bradford