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Explorer
Jun 15, 2025 3:44 PM UTC
Question

New zoom meeting chat direct message seperator

So the latest Zoom update to the meetings has the private direct messages from participants to host open in seperate tabs. Previously, all messages, irrespective of public or direct would appear on one screen in a list. However when conducting classes where only questions can be asked from the teacher directly and no public nor private chat, this is extremely annoying. Especially in classes with many students, each time a new message comes up, it's required to go to that person's tab to read it. 

Is there a way to revert it to the old way, where all messages comes in one screen?

Thanks in advance

12 replies

Newcomer
Jun 20, 2025 4:43 PM UTC

I have not found a workaround for this -- I, too, host classes with many participants, and this 'feature' is now super annoying and is requiring a LOT more attention to track this. 

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Explorer
Jun 21, 2025 1:00 PM UTC

Exactly. They need to give us a option to use it in the old way

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Newcomer
Jun 24, 2025 8:57 PM UTC

Same here!  My settings have remained unchanged for months.  Yet, since last week, my students have not been able to message me within the same chat window I open at the start of my class.  Now their replies to my first question open a separate tab. Each.  Their second replies and beyond appear within this tab without any indication of the question they are replying to ... because the question numbers are in my/the main chat (not their tabs!!!).  Having to open and check each tab is a serious misuse of my time and impinges on my time-constrained lesson plan, for obvious reasons. 

@zoom - please revert soon.  My thanks in advance.

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Explorer
Jun 25, 2025 3:08 AM UTC

I agree with you. To be fair, I see the purpose of this update and it can be useful in certain sitautions. However we need to be able to switch between the old and new methods too.

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MGSR
Community Manager
Community Manager
Jul 2, 2025 4:23 PM UTC

Hello Community Members,

 


Welcome to the Zoom Community! We're glad to have you here.

We appreciate you sharing your thoughts. Our product team has received your feedback.

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Newcomer
Jul 23, 2025 9:03 PM UTC

Hi Mark at Zoom Comm Team,

 

My efforts, posted yesterday (22 July), failed to resolve this issue which continues to frustrate.  Your recommended 'solution' actually works for some.  Can you advise me further, please?

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Newcomer
Sep 10, 2025 1:53 PM UTC

An update.  My thanks to the Zoom Community Team, who responded to my frustration post on 23 July and resolved the issue of the separated chat from my students by end-July.  Now back to normal 😅.  Much appreciated. 

Keep up the good work, ZoomTeam 🤝🏾.

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Newcomer
Jul 7, 2025 6:41 AM UTC

Please share any updates as you have them on restoring previous chat functionality. Thank you

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Newcomer
Jul 15, 2025 2:48 PM UTC
Explorer
Sep 9, 2025 9:45 PM UTC

this "solution" does not work

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