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I don't want Zoom to be opening 3 different windows for single meeting (one for zoom app home, other for meeting participants, other for screen share). Instead it would be comfortable for me to use tabs. I see setting under `Meetings & Webinars` called `Display > Meeting Windows View` which is set to `Dual Window` but I could not change it to `Single Window with tabs` because that section is blocked out. Also, Zoom documentation to fix the issue seem to be old which suggest change a non-existent setting under General tab Why is this blocked out? Is this the right way to achieve what I want?Version: 6.4.12 (56699)OS: Mac OSI am using dual monitor but nothing changes even when second monitor is disconnected
Can anyone help. I got both an audio and video recording but no transcript. is there anyway to get a transcript from the recordings I do have? I tried setting up another mtg and playing the recording. It captures me fine, but not my other person.....any suggestions?
I want to set up presenter view but when I select the Advances tab in Share screen it doesn't come up with the option to choose share a portion of screen? Anyone help with how to access this feature?
I create a meeting, but my china friends cannot join, when their join show the error code 13215, any one can help to solve it, now I am pro user
Hello! This is more of a suggestion for something we see over and over with our client trainings. When people go out to breakout rooms there is pop up. If they choose X to make it go away, it sends them back to the main room. Then we have to tell them how to go back into the room and make sure they choose "Got it" not the X. This is very disruptive. In most apps/programs X makes a box go away. We have 20+ Zoom sessions a week, with multiple breakouts and see this over and over. Can this be updated to reflect common usage of X? Thanks!
Is it possible (without using API) to perform a batch sign-out of users? This would be useful to force users to sign in to the client and absorb changes to their account (i.e. License, Group, Roles, etc).
I am a zoom pro user. If i try to schedule a meeting by click schedule button, it pop up blank page. Not scheduling input field. If i click scheduler tab, it is blank. I have unstilled, reinstalled, sign out, sign in. It is really frustrating experience, take too much time. My time worth more than the subscription fee I paied. Last time, I have to schedule on web but launch on app have some problem, as you still need to open app's schedule page. Please NOTE, this is a basic app, nothing to do with video, audio, device stuff yet. And this community post system is ridiculous, when you post a discussion. you have to put a topic. "This board requires at least on label for each message". What are these concepts of Subject, Topics and Label?
What happened to the mouse control function? It disappeared from the bar and can’t be found anywhere. Has this function been removed from zoom?
My base-model 14" Macbook Pro (M1 Pro CPU) gets really good battery life unless I fire up Zoom. I've tried it twice so far:1st time - 1hr43m Zoom meeting drained battery from 100% to 38%. Nothing else running in the background.2nd time - 1hr30m Zoom meeting drained battery from 100% to 51%. Again, nothing running in the background.I verified that I am running the "Apple Silicon" version of Zoom with System Information.All I can say is that Zoom absolutely destroys my brand new MBP's battery way too fast!Is anyone else seeing this problem?Tim(cross-posted on Reddit - r/Macbook)
For the life of me, I can't seem to get the right image size for a Zoom background. From what I've read, the recommended pixel size is 1920X1080. My photo app says the image I'm uploading for a background is 1920x1080, but when I set it for my background, I end up with black bars on the right & left sizes which the help files says indicates "wrong size". Any suggestions welcome. I've uploaded the desired background photo in png format (have tried JPG too which behaves the same way) and also a screen grab of what the background looks like with it's black bars. Any/all suggestions appreciated. Platform I'm on is a windows 10 PC, no green screen if that makes any difference. I've got the most recent Zoom client version, too.
How can I stop the AI Meeting from being emailed to meeting participants after the meeting? Some things were said after a participant left that should not be read. Is there a way to keep it from going to everyone?
My laptop internet speed decrease to 11 Mbps from 100Mbps when I connect to zoom. please help to resolve this problem.
Hello,I'm running into a persistent issue on my Windows 11 PC with the latest version of the Zoom desktop client.Every few minutes, I receive an error notification that says: "zoom.exe is using VCRUNTIME140_1.dll from unknown publisher"I get the same message for other related DLLs, such as MSVCP140.dll.To troubleshoot this, I have already tried the following steps without success:Completely uninstalled and reinstalled the Zoom application.Uninstalled and reinstalled the latest Microsoft Visual C++ Redistributable packages (both x86 and x64).Run sfc /scannow command.Despite these actions, the error messages continue to appear. Could anyone provide some assistance or suggest other solutions I might try?Thank you.
Hi there, I'm on the latest version of Zoom. I am using my company's Zoom subscription as an employee. I am looking to annotate a customer's screen when they share their screen, but the green pencil annotate tool is not appearing anywhere.Steps already taken:1. Enabled Annotation in the Settings2. I made sure that any user can annotate (not just the host)3. I tested this on myself Can someone help with this? Thank you!
My colleagues and I commonly need to share files, we do so via the team chat. These files are commonly .apk files. When I use my phone to try and download the file, the file just downloads into the app. The app notifies me saying download complete but when I press on it, it just launches the app. I am wondering how I can actually download the file directly onto my device so I may use the .apk
the format here has changed. I can choose to join or host but no choice to schedule a meeting as I have done in the past. Help?Kathi Grace
I teach a group Pilates class virtually with Zoom. I would like to purchase a microphone, but not sure which one would be best for my needs. Wireless, maybe music, maybe no music.
Whenever I start a new meeting the meeting ID and passcode change. How can I obtain only one meeting ID and one passcode?
Hi Everyone! Is there a way to duplicate a zoom meeting? I have a meeting with lots of predefined breakout rooms and was hoping i wouldn't have to do that setup each time a meeting like this is needed. Thanks!
I am conducting a meeting with another participant, and both of us are using an iPhone as our camera. During the meeting, the video quality is excellent. The session is recorded. However, once the meeting has ended and the video is converted, the quality noticeably decreases. Could you explain why this occurs? I would like the video quality to remain at the same high level.
I regularly use zoom on my Mac and suddenly it stopped working, it doesn't log in to my account and doesn't let me join a meeting. it sends me a connection error and I don't know what to do. I tried with different Wi-fi networks and still doesn't work.
[Description]I have Free account, but during meetings I connect to Pro account using a link (ex.: https://us02web.zoom.us/j/accountNumber?pwd=password).I do screen recordings of couple of apps (Chrome, IntelliJ Idea) each in full screen mode.I use meeting recording into Cloud[Issue]Captured video quality is SD (is too blurred) whenever I connect to Pro Zoom as logged in user on not.[Question]How can I get HD screen captured video quality? Thanks[Info]- Zoom: Version: 6.5.9 (61929)- Device: - MacBook Pro 20019; - Screen: 15'; - Current screen resolution: 1440x900 - ( Processor: 8-Core Intel Core i9; Memory: 16 GB) - Camera: FaceTime HD Camera (do not use during meetings) - Low power mode is disabled - Wi-Fi connectivity: Interned speed: Download: 151Mb, Upload: 40Mb
since updating Zoom a few days ago I've been experiencing serious issues that prevent me from using the platform properly on my computer:I can't join meetings, or it takes a very long time to connect.when i finally get in, the software either freezes or my camera is disabledi haven't been able to use Zoom on my computer at all since the update.additionally, Workpalce is not working at all - it keeps asking for a password, and even after i enter the verification code i received by email, the software doesn't accept it.i can join meetings from my phone, but it's very inconvenient for work and significantly slows me down.i'd really appreciate any urgent help or suggestions to fix this
Hello Zoom Support,I’m with Dell Enterprise Support, and clipboard sharing has become a recurring challenge across multiple customer environments using the Zoom Desktop App on Windows (all versions).Here are the key issues we encounter regularly:Missing "Remote Control" ButtonEven when screen sharing is active, some users do not see the "Remote Control" option in the meeting controls.Missing "Share Clipboard" OptionIn many cases, the "Share Clipboard" feature is absent from the three-dot (...) menu, even when remote control is active.Inconsistent UI BehaviorThese issues are expected in the web interface, but they occur frequently in the desktop app as well—causing confusion and delays.Support ImpactThese inconsistencies make remote troubleshooting extremely difficult. In one recent session, it took 45 minutes, involving 3 support engineers and 2 customer-side techs, just to locate the correct option.💡 Feature RequestOne potential solution would be to introduce:A keyboard shortc
How do I get the phone icon to appear?
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