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Newcomer
cindyyxe
Newcomer
Apr 30, 2024 8:25 PM UTC
Solved

missing transcript for recording

Can anyone help. I got both an audio and video recording but no transcript. is there anyway to get a transcript from the recordings I do have? I tried setting up another mtg and playing the recording. It captures me fine, but not my other person.....any suggestions?

 

MaeGAnswer
Newcomer
May 1, 2024 1:02 PM UTC

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

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4 replies

Newcomer
AlamN
Newcomer
Apr 30, 2024 11:25 PM UTC

Have you tried to change the default language? please refer to this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064927

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Newcomer
MaeGAnswer
Newcomer
May 1, 2024 1:02 PM UTC

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

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    Explorer
    sybilcooper
    Explorer
    Jun 7, 2024 9:54 PM UTC

    Did you figure this out? This is happening to me as well. 

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      Newcomer
      petgrocer
      Newcomer
      Sep 15, 2025 2:34 PM UTC

      Same - what the heck

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