Products

I've edited and saved the description for a published  event and the changes won't take affect?The description was edited in the following path Event content/Session/About this sessionCan anyone help? 

Since version 6.2.0 the popup that prompts to install a newly available update on OSX doesn't actually allow updates. The "Update" button doesn't do anything

Hello, The microphone is not working in the Zoom room due to t the Microphone - Source is set to HDMI (USB Capture HDMI) The other options are NOTavailable to designate the Micorphone to the source. We use the logitech meet up in the zomm room Thank you

Hello, this is my first ask.I set up daily meetings at 3pm, I need to cancel one of them, what do I do to make that happen with out cancelling the entire series?  

No text available

Greetings, I've created a recurring webinar with registration. Due to a last-minute petition for enabling camera access to attendees, I need to convert the recurring webinar to meeting (in order to enable the camera access).I notice I am unable to edit all series of the recurring webinar in order to convert it into a meeting. My question is: must I convert EACH webinar (of the recurring series) into a meeting? Isn't it possible to convert a recurring webinar into a recurring meeting? I understand that the registration link and webinar link sent to attendees after registration remains valid after conversion. I am concerned because of converting each webinar into a meeting, I am worried I will need to send them an updated meeting link.

Hey all, We set up Zoom rooms with some of our clients, and they are saying that the rooms that join a Google Meet meeting, they have to allow the room into the Google meet meeting.Is there a way to bypass this?Thank you.

Hi, I've been using the zoom client on my NixOS laptop without issue for months now. Suddenly today, my OS updated Zoom to version 6.1.0 (198), which looks a lot different... and no longer allows sharing my desktop. It shows me an error message, "Can not start share, we only support Wayland on GNOME with Ubuntu 17 and above, Fedora 25 and above...." and a bunch more specified flavors of Linux. I've been using KDE/Plasma on Wayland since March, and have had zero issues sharing my screen in zoom until today. Can you please allow screensharing again for other Wayland setups? Cheers,John

Suddenly, two weeks ago, when I am in a zoom room meeting, if someone is off camera, I can no longer see their name in the zoom square. It’s as if no one is there. Similarly, if I take myself off-camera, all I see is a black space without my name.

It's surprising how Zoom has ignored customer's requests to add an add-on for Pro users to access 1080p

There are many advanced, subtle features in Zoom Meetings. However, a significant hole seems to be this: when running breakout rooms, some people may wish to be excluded from all breakout rooms. Other than manually assigning them, or manually moving them after breakout rooms are started, there is no way to make this simpler. Here are some options that would help:1) Have a feature checkbox to set individual users (set by host or by the user) to not go to breakout rooms, and have an icon in the meeting that shows they have chosen this2) Designate in settings a character at the start of their name (e.g. * or _) that would automatically prevent them from going to breakout rooms3) Have an option that if enabled automatically prevents users with no video from going to breakout rooms, since for many meetings, the personal touch in a breakout room means the participants want to see each other The above features would, in my experience, greatly help, in meetings, facilitate the operat

Both of them have the crossed mic, both of them say "Mute", one of them is slightly darker. There is no way to know if you are currently muted or not: Here are the screenshots for your puzzlement. https://photos.app.goo.gl/9HVXNRjqafhaaLa3A  

Hello, I'm trying to change my setting as an admin to allow my users to share whiteboards with external users but I do not find where to do so.

Is it possible to retrieve clips through the API? I can get recordings for a meetings/webinar and tried to use the /users/{userId}/recordings but the clips are not included. Thanks

When I am using Zoom and my physical environment is noisy, my Zoom audio gets super distorted, and I can no longer understand what the person speaking to me is saying. The AI chatbot was not helpful, and I can't find a clear, direct answer to my problem through searching. I use a MacBook Air and A2031 AirPods (2021). I have tried checking settings on both my AirPods and on Zoom, and I have tried "Test Speaker." The problem is that when I am on a call, the volume levels of my physical environment seem to suppress/distort the sound on my receiving end, to the point I can't understand words being spoken to me. Does anyone have any suggestions of how can I fix this issue?

This month, the Zoom desktop app has been taking forever to join meetings and then allow me to join audio, meaning I miss the first 5-7 minutes of meetings I try to join. A workaround I've found is using the Zoom app on my phone to join (I am not having the same issues there) until my desktop connects, and then switching but this is still an issue if I need to share my screen. I have already uninstalled and reinstalled the Zoom app on desktop on my laptop (PC, Lenovo Thinkpad). And am having the same issues.  Has anyone experienced this and found a resolution? 

I'm looking to host a webinar where the beginning introduction will be live.Then I need to play a recorded video in between, and then a person will come on camera and speak live.The video to be played in between should not be screen sharing. Can I upload a video for this?Can this agenda be done?

 Hi,In our current project, we were previously using Twilio for one-on-one video meetings. Now, we're planning to migrate to Zoom. Currently, we're using a free Zoom account with a server-to-server OAuth app to create meetings and generate signatures. We are able to create meetings. However, we're encountering a token expiration error, even though the expiration is set to one day while joining the meeting from frontend.Could you suggest an approach to resolve this issue or recommend the best account type for this migration?Our tech stack includes React JS for the frontend and PHP for the backend.https://drive.google.com/file/d/1km41ueZD3mbli9-cMgwIlsQF2WTzSLld/view?usp=drive_linkhttps://drive.google.com/file/d/1IhGYVq5cMdboGTpvLUlWafgW7aKyFXn6/view?usp=sharing 

Greetings, Last week, I converted a recurring webinar (with registration) to a recurring meeting: https://community.zoom.com/t5/Zoom-Events-and-Webinars/Converting-Recurring-Webinar-to-Meeting/td-p/208342 An hour before the 1st converted-meeting started, I resent a confirmation e-mail to a registered participant. However, upon clicking the button, the upcoming meetings were deleted. I am now only shown the meeting for today, but not for the upcoming days. The list of registered participants has also been deleted (luckily I kept track in an Excel sheet). Since I am only shown the converted meeting for today, I am not sure if I should modify it to a recurring meeting for the upcoming days, since the link is still valid and the participants have received that link (same ID and passcode). Please tell me how to proceed: If I convert it to a recurring meeting, will the same link the participants received when they registered for the webinar be kept? I also checked on 'Rec

Під час демонстрації результатів опитування тільки організатор та соорганітор можуть бачити кількість проголосувавших за те чи інше питання. Решта учасників можуть бачити тільки відсоток від загального складу учасників, що брали участь у голосуванні.Будь ласка, зробіть можливим для учасників також бачити кількість проголосувавших як і для організатора конференції. During the demonstration of poll results, only the organizer and co-organizer can see the quantity of people who voted for a particular question. The rest of the participants can see only a percentage of the total number of participants who took part in the vote.Please make it possible for participants to see the quantity of voters as well as for the conference organizer.

Displaying survey results during a conference demonstrationПід час демонстрації результатів опитування тільки організатор та соорганітор можуть бачити кількість проголосувавших за те чи інше питання. Решта учасників можуть бачити тільки відсоток від загального складу учасників, що брали участь у голосуванні.Будь ласка, зробіть можливим для учасників також бачити кількість проголосувавших як і для організатора конференції. During the demonstration of poll results, only the organizer and co-organizer can see the number of people who voted for a particular question. The rest of the participants can see only a percentage of the total number of participants who took part in the vote. Please make it possible for participants to see the number of voters as well as for the conference organizer.

When I log in to the Zoom Meeting application using Google, the profile photo in the Zoom Meeting application always changes according to my Google account. How can I prevent the profile photo from being used by Zoom Meeting?

The local time have changed on October 27th.Users have the correct Profile and System time Zone (GMT +1:00) that is working correctly in chat messages but the time of previously scheduled reminders shown as the old GMT+2 format. The workaround looks like to re-schedule reminders... but it could be fine for a couple or users but not massive users with same issue.

Hi all, please can you help i'm unable to convert and save recording as showing the below failed to convert recording, another recording in place  - please convert recording later - i can;t see any others in place  please can you assist 

I get this error when I am trying to integrate Zoom with Go High Level.  I Have told Zoom to remove all integrations.  Below is the error from GHL.  I have removed other integrations Like calendrly and wix.  Any thoughts?This zoom account (tJ****@pvXYZ.ca) is already integrated by TJ Brown in PVXYZ. Please remove that integration to continue.