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Hi all, hope you can help me!I am unable to see any screens that are shared with me on zoom calls.  I have checked settings and everything that I can see is turned on and ready to go.I only have a basic account but I didn't think this should matterThanks in advance

I had a meeting, and I recorded it locally. I have found the recording file (M4A), but I need to convert it to an (MP4), for the attendees need to se it so that they can evaluate the speech that was given. Can someone please help me, I really need this for a speech class that I am taking?

I'm on Mac OS Sonoma 14.2.1 running Zoom 5.17.2My USB Mixer (Zoom L-8) is connected to my Mac (Mac Studio M1 Ultra) and works great until I open Zoom.Once I open Zoom my USB Mixer will disconnect and will disappear from my list of sound devices when I try to activate it.Zoom has permissions to my microphone and camera in the security and privacy settings. It'll work, but just not with my mixer.

Hi,Yesterday, I made a local recording on my laptop (macOS 12.6.8) of a daily recurrent meeting not hosted by me.When the meeting was over, I left and forgot to convert the recording-I thought I had lost it forever Today, as I joined that same meeting, a message popped up saying something like, "You didn't convert yesterday's recording," and I was given the choice to convert it then or later by going to the folder Meetings > Recorded.Since I was going to record the meeting that was starting, I decided to make the conversion later because I suspected my laptop would not be able to do both things at the same time. When the meeting ended, I left and was prompted to convert the recording that had just happened, which I did.After that, I went to search for yesterday's recording to do the conversion, but I couldn't find it:it wasn´t in the folder Meetings or the folder Recording (and the folder Meetings > Recorded didn't actually exist) on the Zoom desktop client online, nor

Hello. I am an interpreter who has worked on Zoom very frequently in the past four years. Recently, I have noticed that the original sound from the floor can be heard in the background when listening to my colleagues' relays.Let's say the original sound is Japanese, and I am listening to my colleague's English. Although my colleague's voice is louder than the original sound, I can still hear it in the background, which is extremely distracting. Other interpreters have told me that they have the same issue.  So, I can safely say that it isn't a problem with my headset (Plantronics Blackwire 8225).  Is there an audio setting I can enable to prevent this situation?  I really appreciate any help you can provide.

I am repeatedly receiving unsolicited emails inviting me to join meetings and automatically entering the meetings on my Outlook calendar.  These are from persons or companies I haven't heard of, or are from zoom for their training meetings.  I haven't been able to find any way to stop this.  I am so tired of regularly having to remove these meeting from my calendar and there is no option to unsubscribe from the zoom emails.  Please help.  Thank you.

 Hi,I've had a problem with settings on Zoom Workplace for a long time.Zoom app doesn't save my personal settings on my laptop, a MacOS Sequoia Version 15.2 (24C101)I tried a lot of options, all of them with no success.I keep my app updated (the last version is 6.3.1 (45300)), and today I tried to do a fresh install but failed again. This is very annoying behavior. Every time I open the app, a pop-up opens with a message:| The installation was successful"| You are on the version 6.3.1 (45300). Discover what’s new| Automatically keep the Zoom Workplace app up to date| Tip: you can change this in "Settings - generalCheck the box in the pop-up or changing settings on general settings doesn't change anything. I'll receive the same message when I open the app again.This behavior occurs with all options, like default devices such as audio input and output, camera, dual monitor, and other configurations, everything is lost when I close the app. Please, help me solve t

Hi,  I am having this issue with audio mix for the interpreter. Some of ours interpreters wont hear the original audio under the selected translation channel form another interpreter. Is there any possibility to "mute original audio" as is in the participant panel?Or an option to contorol the mix (ducker) which interpreter can hear? Thank you,Filip

Hi, This is a quite URGENT request. The meeting is on course.the interpreter is not recognized and I can't start the language interpretation.The email address is correct and the interpreter joined the meeting. Thank you for your help.KR,Yann

My Scheduler calendar was working fine last week.  Now i get the following message.  What could be causing this issue? The host's availability could not be retrievedPlease contact the organizer to resolve their calendar connection

Hey, people are logged in into their basic account. I invite them as interpreter, they receive a link with url...... double clicking does not result into them entering as interpreter

how to stop camera auto focusing while Zoom meeting ?I do use Apple 5s and Samsung M21A both have the same problem!specially as a teacher when I'm writing on the white board the camera still focused on me..thanks for any valuable solutions 🙂

I have been trying to enable  and utilize the timer app on a chromebook. I have installed the timer, tried to enable zoom apps, and went through a bunch of different methods and can not seem to access timer or any apps in zoom on chromebook. Am I missing something or has anyone been able to find any work arounds to make this work?

I am trying to set up a meeting in Outlook from the calendar page.   After I click on Schedule a meeting, the Zoom - Schedule Meeting window opens with the choice of Meeting ID, security, video and audio settings and then the default is to click save.   Usually that works fine up until that point. Now when I hit save, a new window opens saying to enter a start time and duration for your event so that the end time is later than the current time.  All that I can do is click OK. Then it becomes a blank meeting scheduler as if Zoom is not working.   None of the Zoom info populates. How do I fix this?  I am on the Pro Plan.  Windows 11.  All the latest versions installed.

How can I disable the option to include an image in Zoom Events for a multi session event? I don't have images for all of the sessions and dont want to see the blue tubular picture that is automatically used by Zoom Events.

Someone please confirm that I'm not the only one that absolutely loathes the changes to how chats and favorites are organized in the Zoom client. It seems like no matter who I'm looking for, whether it's a "starred" favorite, a previous unstarred chat with an associate, or a channel I'm part of...  it's NEVER where I expect to find it. It seems like I'm forever clicking three dots to "view all" and then scrolling (sometimes for what feels like eternity) to find what I need. In about half the cases, I eventually give up and just search for the person I need to chat with...  but doesn't that defeat the purpose? My biggest gripe is with the starred section. What Zoom decides to show me seems to be constantly changing, and never shows me my entire starred list. The whole point of a favorite list is so that your "favorite" items are where you expect to find them, so you can get to them quickly... I dislike these changes vehemently, but when I broached this in a supp

Summary of Request:I respectfully propose the implementation of a feature within Zoom that allows the host to set "Original Sound for Musicians" to be permanently enabled by default for both the host and all meeting participants, with no need for toggling during each meeting. This should be in the initial setup and emailed as part of the link to our client so that they never have to hunt for or have to change to the "original sound" for this setting.Current Issue:Despite enabling “Original Sound for Musicians” in account settings, users must still manually activate it in every single meeting. For music instructors like myself—who teach dozens of students, many of whom are children or elderly—this creates significant inefficiencies:- Valuable lesson time is lost teaching clients how to locate and enable the setting.- The option is inconsistently placed across devices and updates, causing confusion.- This directly impacts the quality of instruction, retention of students, and my business

Hallo,ich habe auf meinem MacBook seit einiger Zeit ein Problem mit Zoom:Ein virtueller Hintergrund ist dauerhaft aktiv – auch wenn Zoom selbst anzeigt, dass kein Hintergrund ausgewählt ist.Ich habe bereits alle typischen Lösungen ausprobiert: Zoom vollständig deinstalliert und alle zugehörigen Dateien aus ~/Library gelöschtmacOS-Kameraeffekte (Portrait, Studio Light etc.) überprüft und deaktiviertIn Zoom keine Avatare, Filter oder Studioeffekte aktivNeues Benutzerkonto auf dem Mac getestet → Problem bleibtZoom frisch installiert, ohne Login → kein ProblemSobald ich mich anmelde (selbst mit neuem Konto): der Hintergrund ist wieder da Es scheint, als ob Zoom auf meinem Gerät dauerhaft einen Kamera-Effekt aktiviert hat, der sich weder lokal noch im Konto zurücksetzen lässt – und nicht sichtbar ist.Ich nutze macOS Sonoma, FaceTime HD-Kamera. Andere Programme (QuickTime, FaceTime etc.) zeigen den Kamera-Feed korrekt, ohne Hintergrund.Bitte um Hilfe, wie man alle versteckten Kamer

I used to stream to my facebook page, but since last week I've not been able to stream to my active page as I the drop down like is not showing my active page.Instead the drop down list were showing the inactive pages . What has changed ?   and what do I need to do to be able to stream to my active page again ?  

error code: 3.1.7.0 has issue error Device type: windows Zoom version: 6.4.12.64384 version Details about troubleshooting steps you have already taken: cannot find file anywhere to update it  error with the c:\program files\zoomvdipluginmanagement\libssl-3-zm.dllc:\program files\zoomvdipluginmanagement\libcrypto-3-zm.dll

I noticed today this option but its not a settingIt seems like a feature to publish as a webpage, for example.Any light that can be shed on this?

Hello, I need to know what is Zoom VAT number. Anybody can tell me where to find it? Thank you so much.

Hello,Yesterday I installed Zoom meeting client on a new ASUS Vivobook computer and joined my first meeting. About midway through (after about 20 minutes) little smileys (thumbs-up, baloon, etc.) started coming up the screen in a vertical line from lower right up to a third of the screen. One smiley group would come, then after perhaps a minute another. I left the meeting and the smileys kept coming. I rebooted the computer and uninstalled Zoom client, not sure yet whether the smileys have stopped. It looks to me like a virus (unless a part of your client?). Please advise what to do. Thanks and best regards, John

I am having the hardest time finding this solution. I, like so many others, have multiple Google Calendars. You know, Family, Personal, Business, etc. I want to automate Zoom to select my Business calendar when scheduling meetings. Is this possible? Currently, I must first select the calendar, which defaults to my Personal calendar.  Thanks, DD 

Hi, I need to store my recordings directly on youtube without having to download them and then upload them. How can I do this?