Products

Why does zoom not close out when i hit exit. It just sits in the background after i have used the the one common resource used to close applications. So why does zoom think its special. Why am i forced to right click on the taskbar. It's not that that is difficult, but this is my computer. Who does zoom think it is that it can just continue to go on. And the fact that there isn't a setting to change this just shows how terrible of a company zoom is. Then on top of that i can't even talk to an actual human to try to fix the problem. 

I set a Zoom Webinar registration form and added a few custom questions, all of which are set as "required". I see the questions when I test the form, but the responses (or fields) are not all present when I run the registration report. How do I fix this? 

Since I upgraded to MacOS Monterey (12.0.1), my Blue Yeti microphone is not working when I start Zoom (latest - 5.8.6). However, if I switch to another microphone, such as the system (built-in) microphone, and then back to the Blue Yeti, it works fine. This didn't happen prior to upgrading MacOS. Anybody else have the same issue?

i am buying trying to buy the zoom phone but not able to. when i am trying to buy it is saying error:5613. How to solve the matter. I am in Pakistan and i need to buy Zoom Phone USA & CA unlimited.  

I received two zoom invitations from two different people, and when I click on "View Invitation" in each email, I get the following error message.  I tried this on my iphone and my laptop (HP laptop) and got the same error message.   Not FoundThe requested URL was not found on this server.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Several times now, a recurring meeting after several successful meetings becomes invalid. The recurring meeting is not listed to be reinstated. Why?Information on the web states that a link becomes invalid because it had been deleted. The host tells me that she did not delete the recurring meeting.Any ideas why?Do alternative hosts have the ability to delete a recurring meeting? 

I recorded a meeting, but was not aware of the AI feature to provide a written summery (did not enable the summery feature). Can I get a written summary now, after the fact? 

I have not had this problem until recently, but every single time I try to log into my laptop while my desktop is connected to Zoom, it will log me out of Zoom on my desktop, even if I’m in a meeting. There used to be the option for me to login to both my desktop and laptop at the same time so that I could switch the meeting from one device to the other. I can no longer do that. What are the remedies? Is this an issue with a recent update? This happens with every single account that I have for Zoom. My Zoom accounts are free, but according to search Zoom states that you can be logged into two computers simultaneously. What is going wrong? This is driving me crazy.

I am receiving daily emails that I cannot unsubscribe from with zoom meetings that are automatically being added to my calendar.  It is from spam emails and it is clutter my inbox and calendar.  Is there anyway to get these emails to stop without blocking zoom as a whole?  By blocking zoom that would also block any valid zoom invites from meetings that I would want to attend.

Hi! When I go to share my screen on my iPad, it makes me agree to have the screen share broadcasted/recorded (which I don't have to do when using my computer). Is there a way to just share my entire screen on iPad without having it recorded? Thank you.  

Hi there,   Since linking my Gmail and Google Calendar with Zoom desktop app, I continuously get distracting pop-up notifications on my desktop - how do I turn these off?   For any employees at Zoom that may be seeing this: This is such an incredibly simple request, and it's kind of shocking it isn't obvious how to turn these off after a good search through in the settings.  Also, it is also ridiculous that this is the only support that is offered for a paying customer of Zoom - why not simply a LiveChat?  Very ridiculous, and very frustrated.   Thanks to anyone who can help solve this simplest of requests.

Hi all, when I am with a call with others, and they are sharing audio. Everytime i speak their audio cuts off and resumes once i stop speaking. How do i turn this setting off?

I want to use the QR-Code option for polls (the participants are in the same room and need to use their smartphones to answer). However I want to present one question, collect the answers, talk about the question, then move on to the next questions.Right know, however the participants can answer all questions in one go and be done with it. I don't want that.I could, of course, create separate polls and select the next poll, whenever I want to move on to the next question. However, the participants would have to scan a new QR-Code for every new question and that is too annoying.Is there an option to present the polling questions one at a time?

Hi there, I am having a problem with Zoom that I had never had before, Nowadays, It suddenly starts freezing on launch way more often than it did before, Sometimes, it literally fails to launch, which is pretty annoying, if you're wondering, I just force quitted Zoom app a few days, ago, nothing much. Would that be the problem? If so, Please tell me the solution to it, Thank you so much,Hasanapanta

Hey everyone,I'm Darshan Hiranandani, I’ve run into an issue when using my AirPods Pro to mute and unmute myself during Zoom meetings on my MacBook. When I press the call control button (one press by default), I receive the error message, "Can't control mic with AirPods Pro." It works just fine when I use my AirPods Pro with Zoom on my iPhone or iPad, but not on my Mac.Has anyone encountered this problem and found a way to get it working on a Mac? I really rely on this feature for productivity, especially when the Zoom window is out of view, and it’s difficult to unmute quickly.Any suggestions or advice would be greatly appreciated!Thanks so much! RegardsDarshan Hiranandani

Good afternoon. As far as I know, Zoom meetings on the territory of Ukraine now are free, but it still works with limits of 40 min. Could you tell me the reason or how can I get it free? Thanks in advance

My company is transitioning from On24 to Zoom Events. One of the features we utilized was the ability to forward all questions submitted in a webinar to an email account. That email account was integrated with Salesforce, which would automatically create a new opportunity in our CRM. Is there a similar type of workflow that we can implement with Zoom Events, specifically SimuLive Sessions Q&As, that can achieve the same or similar results?

If I set up a recurring meeting via Outlook with a Zoom link and then cancel a single recurring event, all Zoom meetings in the series are deleted. As a workaround, I have to restore the meetings via the Zoom meeting recycle bin.This seems to be a bug. Is there a plan to fix it?

Windows Audio Device Graph isolation - taking up alot of memory in Zoom8/5/2025 5pmZoom causes computer to go to black screen. I believe it is related to Windows Audio Device Graph isolation taking up alot of memory when Zoom - at least this is what I was able to determine a week or so ago when this last happened. I am running a brand new high performance HP laptop with 64GB memory. I had to shut the computer down and restart. But then switched to accessing the Zoom meeting on my iPhone instead of my laptop.Zoom version 6.5.7Zoom ran fine on my old Dell laptop w Windows 10. But Zoom entirely freezes (black screen) my new HP laptop w 64GB memory and NVIDIA GEFORCE RTX discrete graphics card. Zoom version 6.5.7. Last week when I attempted a meeting, Zoom froze but I was able to see Windows Audio Device Graph isolation taking up all memory. Audio profileZoom background noise removal: Auto.NONE OF THESE ARE Selected: Personalized audio isolation; Original sound for musicians

So everyone told me buy the Echo Show 21 it supports Zoom.  My Echo Show 21 is finally being delivered today from Amazon.  Does the Echo Show 21 support Zoom or is that something that is still down the road?  I find plenty of info saying that the 15 does not support zoom but I have found no information one way or the other about the 21.

Prior to December, 2021, I recorded meetings at 1080p. The results could be posted to YouTube and it reflected HD quality. This was important to me since some of the participants were doing screen sharing of PowerPoint slides. Resolution counted. Since that time, without my making any changes to my computer or Zoom settings that I am aware of, other than doing the Zoom updates, my recordings come out at 720p. A few of my friends post recordings and theirs still reflect 1080p. Is there some change on Zoom's part to the PRO accounts that are only now limiting my recording quality?

I unsubscribed 10 times and am still getting this unsolicited  From  *********** Thank you for registering for LIVE TRAINING @ 11:00 AM EST: How AI Social Agents Automate Social Media & Build a $10K/Month AI-Powered Agency . You can find information about this webinar below.  Please submit any questions to: *********** You can cancel your registration at any time. Thank you!LIVE TRAINING @ 11:00 AM EST: How AI Social Agents Automate Social Media & Build a $10K/Month AI-Powered Agency Date & TimeMay 26, 2025 11:00 AM Eastern Time (US and Canada)Webinar ID860 4309 0602Passcode013454DescriptionHello thereTune in TODAY @ 1:00 AM EST this Morning to see a Live demo on how you can Run a $10K/Month Agency Effortlessly – Offer fully automated social media services to businesses.AI Agents for social media here is and it is creating new opportunities to earn from social media with no manual work or skill. , and if you're not using it, you're al

Hallo, ich habe beim Meeting das Problem das ich zwar die Stimme der andere Person höre, aber wenn ein Musikinstrument gespielt wird sofort der Ton weg ist!Kennt jemand dieses Problem?Ich habe in den Einstellungen für Audio alles probiert, aber hat es nicht geklappt.Ich habe Zoom aktualisiert und benutze ein Mac Book ProDanke im voraus und grüße Luis

Hello,I accidently report a person on Our meeting. They used a different name. So I thought it was a stranger. How do I remove/cancel this action?

Hello - we have a large meeting in January 2026 for about 300 people for which we will purchase the large group add on. I was told by Zoom to purchase it in the beginning of January.  We would like to send out the registration link beginning in September (so that folks register for the meeting and Zoom automatically sends them the meeting URL link and keeps the list of registrants that I can access). My question (which the Zoom rep couldn't answer) is:  if we send out the registration invite in September under our regular basic pro plan license, will the system only allow 100 people to register for this event?  We don't know if we would need to purchase the large group add on from Sept to January so that person 101 to 300 can register. If you've ever done this, I'd appreciate your advice - thank you.