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Explorer
Mar 14, 2023 3:11 PM UTC
Question

Zoom Desktop Notifications - HOW TO TURN OFF

Hi there,

 

Since linking my Gmail and Google Calendar with Zoom desktop app, I continuously get distracting pop-up notifications on my desktop - how do I turn these off?

 

For any employees at Zoom that may be seeing this: This is such an incredibly simple request, and it's kind of shocking it isn't obvious how to turn these off after a good search through in the settings.  Also, it is also ridiculous that this is the only support that is offered for a paying customer of Zoom - why not simply a LiveChat?  Very ridiculous, and very frustrated.

 

Thanks to anyone who can help solve this simplest of requests.

39 replies

Newcomer
Mar 14, 2023 8:04 PM UTC

Ditto   I do not want to link my  MICROSOFT calendar   w/ constant notifications- so disruptive.  I tried a thousand different ways to turn off  NOTHING WORKS    Insanity.

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Newcomer
May 26, 2023 1:34 AM UTC

How is this not easier?  Zoom - no one wants your intrusive notifications!  Now tell me how to turn them off.  It shouldn't be this freaking hard. 

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Newcomer
Jun 1, 2023 2:09 PM UTC

What is this new notification thing that is happening? I never used to have pop-ups and now they're here. I have my settings for no notifications, yet I'm getting them. EXTREMELY DISRUPTIVE especially when I'm hosting a meeting or doing something time sensitive.  I hope whoever came up with this brilliant </s> idea has four flat tires every day until this is fixed. 

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VA11_2
Community Manager
Community Manager
Jun 1, 2023 2:49 PM UTC

Hi all! To turn off notifications for a synced email account, go to your desktop client "mail" tab, then select the settings wheel icon on the far right. From there, go to Email preferences > General > Push Notifications "off"

 

For meeting notifications, also while in the desktop client select your profile picture in the top right to access the main menu, then select Settings > General > deselect "Remind me x minutes before my upcoming meetings".

 

Please let me know if this works for you! If you continue to receive notifications after these settings are changed, we can continue to troubleshoot.

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Explorer
Jun 1, 2023 2:53 PM UTC

Thank the Virginia this does work.  Appreciate this support.  

This really should be easier though, I think that is probably apparent from the comments here.  I thought that Mail tab was a virtually identical to the Gmail interface, and so didn't both looking around much.  Would be better if there was simply a 'Mail' or 'Notifications' in the master Zoom settings.  

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VA11_2
Community Manager
Community Manager
Jun 1, 2023 3:01 PM UTC

@garthlaidlaw Thank you for your feedback regarding the settings! I'll make sure our Mail & Calendar team receives this thread and the request to centralize the settings.

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Newcomer
Nov 10, 2023 8:01 PM UTC

Just wanted to chime in how absolutely absurd this 'feature' is and that it seems to be turned on by default. Mind-boggling how anyone thought that was a good idea to spam every email you get. Does anyone at zoom realize how many emails everyone gets constantly? It's a non-stop barrage of notifications that sit above any application I'm working on. How could this get passed any QA or user testing? Blegh.

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Newcomer
Jan 16, 2024 4:56 PM UTC

Add my voice to the chorus saying this is a problem. I've spent an hour trying to get the notifications turned off, including following Virginia's steps. I thought I had it figured out but just got another unwanted notification. As another example of what is not working, the page at the following link refers to a notifications tab. I have yet to find a notifications tab: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057766#:~:text=Click%20Save.-,Enable%20or%20disable%20a%20notification,attendees%20will%20receive%20that%20notification.

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Newcomer
Jan 24, 2024 12:39 AM UTC
 
This is SUPER frustrating. I managed to completely UNLINK my google account from Zoom via the Google Settings > Data & Privacy > Third-party apps and services. And deleted the Zoom connection. Next time Zoom opened up, I made sure not to give Zoom all of the requested access. These desktop notifications SUCK!! 
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Newcomer
Feb 12, 2024 5:32 PM UTC

I like the popup - but, I don't like the sound (DING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!) - There should be an option, IF the "Remind me ###" option is enabled, to enable/disable "Play sound".

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Newcomer
Sep 18, 2024 12:58 PM UTC

Zoom's original appeal was that it was designed for my benefit, not for theirs. Plot has been lost.

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Newcomer
Oct 17, 2024 7:14 PM UTC

I have already turned off email notification for my email provider.  I did not elect to have Zoom override that setting and start sending me my email notifications.  BACK OFF ZOOM!!  You are disrupting my business day. 

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