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25,000...50,000...75,000...100,000 🚀🚀 The Zoom Community Team is proud to be celebrating 100,000 community members! In just a few short months, this community has grown exponentially. We could not be more proud to be a part of something so impactful to our users. It brings us so much happiness to see all of the positive and helpful discussions amongst community members across the globe 😍 Thank you all for your contributions! Let's continue learning, growing, and delivering happiness together 💙 We would love to hear from you! Reply below and share one way that the Zoom Community has helped you 👇
Community users can select from various preferred languages in the Zoom Community. Available language options currently include the following:English Chinese (simplified) Dutch French German Italian Japanese Korean Portuguese (Brazil) Russian Spanish SwedishHow to Set Your Preferred Language:Scroll to the bottom of any community page Click on the language selector dropdown in the community footerSelect your preferred language. The page will reload to reflect your language selection.Items that will translate include but are not limited to the following:Headers Descriptions Settings Statistics Leaderboards Filtering options Buttons User-generated content How to Translate User Generated ContentThe Zoom Community has a global user base, and our AI-powered translation feature helps you easily read and engage with content from users around the world.To translate a post:Navigate to the post you want to view. Under the post title, select the Translate dropdown menu.Choose the language
I like Zoom. It does what it says it's supposed to do. As an instructor, I've used it and taught others how to use it since the very beginning.However, is there a way to disable the Badges feature? I find this extremely annoying because I'm not an employee of Zoom. I have no desire to 'earn' badges or receive praise or acknowledgement for being a customer of a service. Nobody needs to know how long I've been a customer. We have a business related transactional arrangement between myself and Zoom. The dynamic between Zoom and myself is not that of an employer/employee or anything similar. I find it a patronizing and unnecessary feature. Not to mention the expense of maintaining this silly system which gets passed on to the customer. This seems to be everywhere now and it needs to be called out. Thank you for your response to this request.
I have a Pro plan with one other user/paid license. I recently added another user as basic but have not been able to purchase an additional new licenses for them. The Edit Current plan button is grayed out. The information button says that has to do with unpaid invoices but there are no outstanding invoices. Can someone help?
How to Create and Use Macros Macros are boilerplate text that Zoom Community users can utilize to easily paste text into a post or reply. Macros can make crafting messages faster and more efficient, especially if you often find yourself copying and pasting certain text. Users can create up to nine macros by default. How to create a macro: Sign in to the Zoom Community. Click Settings>My settings and then select the Macros tab. Type a name for the first macro in the Macro 1 Title box. The name should be short, but make it something that you will remember since you will be choosing it from a menu later. Type the text you want to be able to paste in the Macro 1 box. Enter names and text for your other macros. You can create up to fifteen macros. You can also edit these macros at any time. Click Save. How to use a macro: Begin creating a post. You can use a macro in any sort of post: a message, a
How To Select Your Language Preference Community users can now select from various preferred languages in the Zoom Community. Available language options currently include the following: English (default) Japanese Spanish German French Korean Portuguese Italian Russian Vietnamese Indonesian How to Select Your Preferred Language Thai Traditional Chinese Simplified Chinese Arabic Turkish Swedish Dutch Polish Click your Settings icon located at the top right of the community page. Go to My Settings > Preferences > Preference Options. Chose your preferred language from the Language drop-down menu. Click Save. Note: Users may also select their preferred language in the community footer. However, they must be signed into their Zoom Community account for the change to take effect. What To Expect You may notice that not everything on the Zoom Community will translate into your preferred la
Hi there! 👋 To improve the Zoom Community experience, we will be conducting a community-wide cleanup of our topics beginning on January 24, 2022. This community-wide cleanup is being done to eliminate vague or irrelevant topics, which will help improve the user experience and findability of content. As part of this effort, you may notice that your post will show that it has been edited as shown in the example below. Please note that none of your written content was edited or deleted — our only edit was to delete the topic that your post was assigned to. If you have any questions, please reply below 👇 --The Zoom Community Team
Goodbye, 2021 👋 Hello, 2022 🎉 As 2021 comes to an end, the Zoom Community Team would like to thank everyone on the Zoom Community for the love, support, and helpful contributions they have provided this year! This community would be nothing without its wonderful community users who help keep it alive and thriving, so we want to express our gratitude for each one of you. Cheers to an incredible 2021! 🎆 🤘 We're super excited for what's to come in 2022...see you there! 😍 Tell us your favorite activity that you did with Zoom in 2021! Reply below 👇 I'll start us off 😊 1. The Zoom Community launching in August! 🚀 2. A virtual Halloween paint party that I attended with the Zoom Community Team 💙
Help spread the love for the Zoom Community! 💙 We are honored to be nominated for THREE CMX Community Industry Awards 🏆 🎉🎊 Best New Community Customer Success Community Executive Leader of a Community Team - Jeff Harling, Head of Self-Service Support at Zoom The 2022 Community Industry Awards is set to be the largest celebration in the community industry! Behind every great community is an amazing group of users that drives everyday community success! 🙌 Please consider supporting the Zoom Community by submitting your vote today https://cmxhub.com/awards/vote/ ☑️ *Voting closes on November 19, 2021 🗓️
50,000?!!! 💙🚀☝️ We are thrilled to announce that the Zoom Community has hit 50,000 members! 🎊 This community would not be the success it is today without the wonderful and helpful contributions from our Zoom Community members Thank you all for delivering happiness on a daily basis, and we look forward to seeing this community continue to blossom for years to come 🌱 What is your favorite thing about the Zoom Community so far? Reply below 👇😎
Have you received help from a community member? If so, don’t forget to mark their reply as a solution ✅ By marking a reply as a solution, you are helping fellow community members find an answer to a question that they may also have. Accepting a reply as a solution provides confirmation to your fellow community members that their reply was helpful! Also, you can accept more than one reply as a solution 😎 To mark a reply as a solution 👇 Navigate to the appropriate discussion post Scroll to the reply or replies you thought were most helpful Select Accept as Solution Bonus: The more accepted solutions a user has will increase their likelihood of appearing on our Happy Leaders board ⭐😎 Furthermore, you can filter discussion posts to include only those with an accepted solution by utilizing the Solved tab. Plus, if you are searching for a solution to a problem you are encountering,
The Zoom Community will be at Zoomtopia 2021 ✨💙🚀 Join us on September 14th from 9:30 to 10:00 am PST for the Introduction to the Zoom Community session at Zoomtopia. Register today and add this session to your agenda by navigating to zoomtopia.com 🐋 As an added bonus, Zoomtopia attendees who are also registered users on the Zoom Community will receive an exclusive Zoomtopia 2021 badge to show off on their community profiles 😎 You don't want to miss this! See you there 👋
Did you know that you can earn 2 badges for completing your profile? Complete your profile today! This will help you appear more personable and give other community members the chance to get to know you better 😎 Profile Completion 50% badge: Earn this badge by signing in and filling out the following fields 👇 Avatar Username Profile Completion 100% badge: Earn this badge by signing in and filling out the following fields 👇 Avatar Username Biography Title Want to earn even more badges? 🌟 Visit the Happy Rewards page where you can view all of the badges we have and learn how to receive each one of them! To view all the badges you have earned, visit your profile page. Still have questions? 🤔 🤔 Don't be afraid to view our step-by-step instructions on updating your profile, located in the Community Help Center.
How to Use Topics and Tags. How to Use Topics. Topics are used within a community to help categorize posts. Topics enable you to categorize the content you write based on the content in the article. For example, in a discussion about Zoom meetings, you might apply a topic like “virtual backgrounds”. Unlike tags, topics are created by the community admins and are managed for consistency and need. Authors can choose/apply topics from a predefined list. How do I add a topic to my post? To add a topic to a new post: Begin by starting a new discussion. In the Topics field, start typing the topic or choose one from the predefined list underneath Choose a Topic. If you add multiple topics, you must separate them with commas. To subscribe to a topic: When you subscribe to a topic, you will be notified by email when a new post is assigned to that topic. From a particular post assigned to that topic, click on the topic to filter by that topic.
Be respectful. Respect other community members by maintaining a positive tone and helpful attitude. Even if you disagree with someone, please refrain from name-calling or responding in a derogatory manner. Always think before you post. Maintain professionalism. Please stay on topic and provide relevant contributions. Avoid any act of hate speech, inappropriate, abusive, or offensive language. Please refrain from posting false or misleading information and unsolicited advertisements. Do not spam the community with promotional or commercial content and duplicate posts. Please refrain from posting messages to the Community that are commercially oriented. If you receive requests for information from media or other Community members, a good way to respond is to point the inquirer toward Zoom's press team (press@zoom.us). Community usernames must be respectful and accurate. Please refrain from creating usernames that are offensive, misleading, or imper
Update your profile.You wouldn't walk into a meeting with a paper bag over your head, right? Your presence online is just as important. Add an avatar image, share any biographical information, and invite others to get to know you!Search first.There is a lot of content within this community, and oftentimes, frequently asked questions and answers already exist. Therefore, we encourage you to search the community first to see if your question has already been asked and answered.Ask a question.If you don't see the answer to your question, feel free to ask a new question. Be sure to ask your question in the relevant forum. Be specific in your subject line, as it is most helpful to include a concise title that most closely captures your question. Community peers and subject matter experts will then provide helpful solutions to help you solve your problem.Collaborate.We love to help our customers here at Zoom, but we also love to see our customers helping each other.Build your reputation.As y
How to Reply to Questions. We encourage you to show off your Zoom expertise and knowledge by providing helpful replies to discussions and accepted solutions. The easiest way to find posts that are still in need of a reply is within the Unanswered tab on the Recent Activity feed from any category or board page. To reply to a question: Click the question you want to answer. Click Reply. Type your response. You can also include links to other websites, images, or videos Add attachments, format the text in your answer, and check your spelling, if needed. Click Reply. To reply to a response on a discussion post: Go to the discussion post where you want to post a comment. Click Reply on the response you want to respond to. Type your response and click Reply. To accept an answer as a solution: When community members answer one of your questions, you can choose the answer or answers you think are the most useful, helpful, or accurate and mark them as a solution. I
How to Ask a Question. We encourage you to first search the community for already posted questions and answers before submitting a new question. However, if you believe your question has not yet been asked, here are some helpful steps to follow for how to ask a good question. To ask a new question: Click the Start a discussion button on the relevant page. Type your subject line. Tip: Make your subject clear and concise. To prevent duplicate questions, posts that may be similar to your subject will be suggested in a dropdown list. If starting a discussion from the homepage or a category page, select the relevant board by clicking the Choose a Board dropdown menu (e.g. select “Meetings” if your question is about Zoom Meetings). In the Body field, type your message. Provide as much detail as you can to help others best understand where you need support. Format and spell check your message, as needed. If applic
How to Search the Zoom Community. There is a lot of content within the community, and oftentimes, frequently asked questions and answers already exist. Therefore, we encourage you to search the community first to see if your question has already been asked and answered. How to search using the text field Type your search term in the search field labeled Search the Zoom Community. You can find the search field at the top of any community page. As you begin typing your search term, the system will populate relevant suggested search results. Search results will populate relevant posts, users, private messages, and places based on the keyword or phrase you are searching for. Note: To disable suggestions, click Turn off suggestions underneath the search results list. To re-enable suggestions, click Turn on suggestions underneath the search field. If you do not find what you are looking for with the predictive suggested search results, click E
How to Use Bookmarks. Bookmarks enable you to list community content (boards, articles, ideas, topics, or individual posts) on a special page so you can easily find it again. To bookmark a piece of content: Go to the item you want to bookmark. To bookmark a location, choose Options > Bookmark. To bookmark a specific post, go to the post and choose Options > Bookmark. To view and manage your bookmarks: Go to Settings > My Settings > Subscriptions & Notifications > My Bookmarks. You can click a bookmark to go to the item. To delete a bookmark, click the check box for the bookmark and click Bookmark Options > Delete Selected Bookmarks.
How to Manage Your Subscriptions and Notifications. Community subscriptions help you stay up to date on community activity that is of most interest to you. By receiving notifications on community activity, you can stay alert on new posts, replies to posts, and helpful solutions provided. You can subscribe to receive notifications for a specific category, board, or post. To turn on notifications, click the subscribe button under the “Options” dropdown. Subscriptions To subscribe to a piece of content: Navigate to the post you want to subscribe to. Click Options > Subscribe. Note: You will be automatically subscribed to any post you reply to. To subscribe to a specific board or category: Navigate to the board or category you want to subscribe to. Click Options > Subscribe. Note: You will then receive notifications regarding any new content posted in the particular space. To view and manage your subscriptions: Click the Settings&
How to Update Your Avatar Image. Changing your avatar is an easy way to personalize your community identity. You can change your avatar as often as you like. Your current avatar appears at the top of the Avatar page. To view and update your avatar image, follow the below steps. When on your profile, you can click the pencil icon next to your current avatar image, or you can go to Settings > My settings > Avatars. We encourage choosing an avatar from the Zoom Avatars collection in the From The Community tab, but you can upload your own image if desired. To upload your own image, choose one of the following methods: Click Upload an avatar > From My Computer > Browse. Select your desired image and click Save. Resize/reposition the rectangle to crop/frame your avatar. Then, click Save and Continue. Follow the same steps for your message thumbnail and click Save. Click From my Albums and
How to Update Your Profile. Your community profile is a reflection of your online presence. Within your community profile, you can manage your username, avatar image, notifications, badges, and personal activity. My profile Click My Account in the top right corner. In the dropdown, select Community Profile. In your profile header, you can see your username, rank title, join date, user activity stats, and earned badges. Recent Notifications and Private Stats can be found as your scroll down on your profile page. Any information included in your profile will be publicly visible to anyone. My settings Click Settings in the top right corner. In the dropdown, select My settings. Within your settings, update your such profile attributions as: Personal information Preferences Avatar image Tags Macros Subscriptions & Notifications. Please note: While we strongly encourage all community members
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