Solved

First time porting in Zoom. My clients invoice comes from Ring Central.  Once I put the numbers in, it obviously splits them up between the underlying carriers (3 that are not ring central). It is asking me for the acct info for each carrier.  Do I put the ring central info in all 3 spots?

"I'm having the same issue exactly as described. Android Zoom app refuses to send audio to any bluetooth speaker that doesn't have a microphone. It would be much better if I could listen to presentations, large group meetings, etc. via an external speaker which can achieve much higher volume than my phone device can." I am using ipad7 and android phone. And my speaker is Britz bluetooth speaker.How may I solve this problem?   

I cannot find my meeting recording on my IMAC. Help

Is there a way to make registration OPTIONAL for meetings? I would like to offer participants the option of registering (as a sort of "RSVP" system), but still allow people to join last minute if they are so inclined. Is this possible?

I'm trying to get a ticket ID for my integration with HubSpot for a Zoom Sessions event that already exists, but no Ticketing tab is showing up under Registration & Join. I have a Zoom Sessions Unlimited license so I should have permissions for it. Why isn't the ticketing tab appearing? TIA

Zooms definition of one month for webinar reporting purposes is INACCURATE. It says you can go back one month. Today is December 5th. I need to pull a webinar attendance report for November 15th. It doesn't show up. Zooms definition of one month appears to be 19 days

Hello! After the Zoom update it seems the interface has changed quite a bit and there are fewer available settings. For example, I cannot rotate my camera in 90 degree increments anymore, which used to be an option in video settings when hovering over the video preview. As a result, my document camera projects the image upside down and I no longer have a way to correct this in Zoom. I checked the article on Zoom's website already on Manually Rotating Camera which no longer applies because it was last updated in March 2022...but the updates happened after that. Any advice?

I have a pair of Bluetooth headphones that I used with previous version of Zoom meetings and on Windows 10 with no problems, but I have been having a hard time getting them to function as the speaker and microphone in Zoom. Pertinent System Information:Device: Microsoft Surface Pro 8OS: Windows 11 Home Edition 64-bitZoom meetings version: 5.9.1 (newest available)The headphones are recognized by Zoom meetings and are available in the drop-down menus in the Audio settings. I have also tried using the "Same as system" and "Bluetooth Headphones" options for both the speaker and microphone functions and have not been able to get them to operate correctly. The headphones do work fine with multiple other apps on my tablet, so  believe it is a Zoom meetings issue that is precluding my usage of the headphones. I have tried the following things so far to try to get these to work:Updated Zoom meetings to the latest version for Windows 11 64-bit OSUpdated all Bluetooth dri

Hey team, I went to open a locally recorded meeting and it is showing as a mp4.tmp file. Not a conversion issue. The audio is fine. Any ideas? Thanks

When I am in a Zoom meeting and press lower case x then the video automatically starts, how can I stop this from happening?I'm using Windows 10 Enterprise v22H2; Zoom Workplace, Version: 6.2.3 (47507). I'm also using Open-Shell (so menus and look is on a previous Windows), but I can't see how this would affect things as no short cut keys.I haven't had this with other programmes.

Hi Team,We are looking to use Wired/Wireless Screen sharing feature for our Kiosk however this feature is not available for Kiosk Zoom Rooms.Main purpose of this is for our Kiosk which we are using for IT helpdesk support.Since there is limitation of wired/wireless screen sharing it makes it difficult for support agent to assist end users.It would be helpful forZoom room kiosks have this feature since this is already available on zoom rooms.

Hi,  I want to be able to add the chat to the recordings, so what people are chatting about is visible in the recordings when watched back Is that possible? And is it possible to edit recordings to add them?Thanks 

When I share my screen using Zoom, my screen displays pink vertical lines. This only happens during screen sharing, and when I share the screen of an external display connected to my laptop. It doesn't happen with the main display. This issue occurs only during Zoom screen sharing and not when using Microsoft Teams.    

Hi I've got several Zoom whiteboards saved and I would now like to copy some content from one board to another. (I'm paying extra to be able to be able to save and edit multiple whiteboards.) Can I do this without importing and exporting, for example by using the copy Ctrl+C  and Paste Ctrl + V commands?  I don't seem to be able to do this? Thanks   

The option for Host Tools (formerly called Security) does not appear in the Floating Meeting Controls when sharing screen during a meeting. Is there any way to add it there?I need to turn on/off the Waiting Room on the fly and can't find an easy way to do this. Please can someone help?

Hi Zoom Community, I’m a longtime Zoom user and paying customer, and I want to raise a concern about the rigid controls around the Waiting Room feature. While I understand the importance of security, the current setup creates significant challenges for real-world use cases, particularly for large webinars and meetings. My Situation: •I recently hosted a webinar with over 400 participants.•I wanted to use the Waiting Room at the start of the session to admit my initial group of attendees.•However, I found that I couldn’t disable the Waiting Room mid-meeting, meaning I had to manually admit participants throughout the entire event. This was incredibly disruptive and impractical, especially as a presenter trying to focus on delivering content. Why This is a Problem: •The option to disable the Waiting Room during a meeting is grayed out, forcing me to manage admissions manually for latecomers.•I understand the focus on “one security measure,” but this is unnec

Hello, I have to enable interpreter services from time to time for a class. I see that there are only NINE languages options to choose from. This week I needed to choose Arabic and Punjabi. Is there a way to add these languages to the drop down feature? 

How do I generate a PDF of AI summary?

I'm trying to create a document from a meeting however the "advanced templates" are greyed out and I'm getting the following error:"Advanced templates can’t be chosen because the meeting transcript isn’t available" I do however have access to the transcript and meeting summary. I do have Docs content generation and revision with AI Companion enabled on my account. What am I doing wrong?

Dear all, Does any one know where I could find a list of attendees of my previous meetings? Thanks! Have a lovely Sunday,BeYogafull

オーディオ設定のスピーカーテストをした時に、テスト音が最初の1,2秒だけ出てそのあとはテスト音が途切れ途切れになりちゃんと聞こえません。またヘッドセットを接続したときもテストをすると最初の1,2秒だけテスト音が聞こえてそのあと途切れ途切れになります。ミーティング参加に参加している時も相手の声はクリアに聞こえるのですが、音楽が流れると音が途切れ途切れになり、その後聴こえなくなってしまいます。この現象はズームの時だけで、PCのレコーダーで録音した音声はクリアに聞こえますし、ユーチューブなども音が途切れることはありません。また、PC本体のエラーも確認しましたが検出されませんでした。Zoomの時だけ音が途切れ途になります。いろいろと調べてみたのですが、どうしても原因がわからず困っています。解決方法などわかる方がいましたらぜひ教えていただけると大変助かります。

My participants can´t join the meeting. It says "waiting for host to start the meeting". I have started it. What am I doing wrong?

As an example, I have a meeting set up from 9am-3pm. If the meeting runs over until 3:30pm or 4pm, is that going to be problematic? Will the meeting just stop at 3pm or can it continue to go on? 

Hi allI'm attempting to upgrade the Zoom Workplace client on my laptop, and for some reason the system is missing original .msi file required uninstalling the "old" client. (6.0.37634).tried locating it via Zoom downloads page, but couldn't find an archive for old versions..Anyone knows where I can get the specific installer for this version?

I have a recurring meeting.  I can see this week's occurrence on the app, but I need to edit it on the web based version and it's not showing up at all - not in current meetings and not in previous meetings.