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Is there a way to set up a webinar in which the webinar participant will have their camera on, but mic will be off until unmuted by host?

So, Zoom has now added Autoframe for your video source, but we still don't seem to have ordinary Zoom software/settings for manual Resize/Pan/ReFrame  of  the video image. This facility, which users have been asking for since Zoom started, is still missing. Yes, on a PC/Mac, yes you can use OBS to pre-process the camera/video image, then use your virtual camera in Zoom. Yes, on a Mac, you can use iGlasses from ECAMM to pre-process the camera/video image, then use your virtual camera in Zoom. On the iPad and other tablets/phones there's nothing to do this 'live camera/video Resize/Pan/ReFrame postprocessing'. If you can do some fancy image shifting with 'Autoframe', then come on Zoom, give us a simple camer/video feed Resize/Pan/ReFrame control for ourselves! 

We make extensive use of Auto-Framing with our older Poly X50. Recently we purchased some new Poly X72 units and were extremely disappointed to find that they do not appear to support this feature. Does anyone know if there is a way to get Zoom Room participant framing working with the Poly X72? Thank you.

Seeing this happen more and more in one of our rooms that utilizes a Poly Studio G62. Anyone else running into this issue/know how to permanently resolve?  

Is there any keyboard shortcut for "clear all drawings", while doing annotations in a meeting? In the zoom client in Windows, or other supported OSs? I find none documented in the UI, or in the online help (looked at the help for Win, Mac, and Linux), or indeed in googling more widely.(One blogger showed some including a command-shift-c, which would seem a MacOS shortcut. I could not get any combination of ctrl and/or alt and/or shift and c to do that on Windows--on the latest zoom client.) If it's not possible, might anyone from Zoom be able to chime in on whether it might ever be considered? or where best should such a request be made? Thanks.

I have a basic account and I inadvertently set up 2FA and cannot find where the Zoom authenticator code is being sent although I have Microsoft and Google Authenticator apps.  Also I cannot find a Recovery Code for the account and I cannot submit a ticket for support because it is only a basic account.  The only way I could get into THIS Community was to set up a new Zoom basic account (WITHOUT 2FA) with a different email account which is not ideal going forward as it is not the email account I use most of the time.  Any suggestions any one?  I cannot even upgrade the account to Pro to get the necessary support because I cannot sign into that account!  A real Catch 22.

I set my zoom background to a solid color (purple) and now I cannot change it back to "none." I can't even find the way I set it to purple in the first place. I only have the option to choose an image, none or blurred. When I choose an image it does update my background but if I go back to "none" it goes back to the purple. I've updated and restarted, deleted the app and re-downloaded. Any suggestions would be so appreciated.

Within the last 3 weeks, we suddenly have multiple users report that the microphone on Jabra Speak2 75 no longer works. The odd part is, EVERY other app we test works just fine. Only Zoom is having the issue?  Any thoughts?  We did make sure they are on latest firmware.  - They have been in use for almost a year before we started hearing some issues. It seems like it changed in the last month, as we had not heard of this behavior and suddenly now we have 4 tickets open.- All of ours are using the wired USB going straight into either the laptop USB or the USB on the monitors.- Zoom Workspace Version 6.6.6 (19875) 

Hello Team, Is there a plan to support Virtual background for Zoom Web app http://app.zoom.us/ ? Any tips/tricks or is a feature enablement needed ? Thank you

Is there a way to completely disable Zoom AI Companion for my entire org, so that nobody (not even Owners and Admins) can turn on AI backed functions like Meeting Summary, etc. during Zoom meetings?Additionally, is threre any way to remove the actual button from the Zoom desktop app UI, so that the option to activate AI features isn't even available?

I have had Zoom Workplace Pro for a number of years.  In the past, I could adjust my audio settings in order to sound a bell (like a musical instrument) and it could be heard by participants.  I either changed the background noise suppression, or used original sound.  I have not changed the settings in over a year, but suddenly other participants could no longer hear the bell.  When I tried to look at the settings, I could no longer find any option to adjust the audio -- either background noise suppression or original sound.  I followed a recent zoom tutorial which showed exactly what I wanted, but it is NOT  listed as an option on my settings list!  Any thoughts?

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I have made recordings of two meetings. When the meetings ended, I received a message from Zoom that they were being transposed to mp4 audio files. I can't find these recordings in My Recordings in my account. How do I find them? 

What is the best way to brainstorm a title with 100+ participants on Zoom offering their ideas that will show them other participant's ideas in real time?  Is there a way that someone can "upvote" an idea rather than writing it again?

Hello, I'm new to Zoom and need some help. I want participants to be able to share their screen, but I'm not sure how to stop the sharing as the host. I want to maintain control over screen sharing and be able to end it when needed.I’d really appreciate it if someone could help. 

Hello - My camera has stopped working in Zoom calls. It is a built in camera on my Lenovo computer. My Camera app works and my video works on Microsoft Teams and Google Meet. Here are the steps I've done so farLog out, log back inConfirmed Security permissions are turned on for the Camera on ZoomConfirmed my built in camera slider is in the proper positionConfirmed no other application is open using my cameraUpgraded ZoomRebootedUninstalled and reinstalled ZoomThe camera video feed just remains black and my camera light on my computer slowly flashes a couple of times before stopping altogether. I have received a message once saying the background was taking a long time to load and asked if I wanted to proceed without the background (I had Blur turned on), and I said yes, but it still didnt work. I have since turned blur off and the camera still doesnt work. 

I manage multiple call queues and trying to find a way to have a dashboard to monitor volumes, wait times, svc level and who is logged in and out for all queues in 1 location. I went to the Zoom Learning Center and the first lesson tells me to open the Zoom Desktop Client and select the Zoom Contact Center Icon at the top menu.  I don't have that icon.  I downloaded the most current update and still not there. What am I missing?

I am trying to demonstrate some things to my participants using Share Screen, Screen.  It was my understanding that when I choose the Screen option, participants could see WHATEVER is on my screen.  So, first question:  Is that true or false? In particular, I was logged into my Zoom account via my web browser and was showing some of the back office features.  But when I then opened the Zoom APP on my desktop, the interface popped up as usual and I could see it, but my participants could not. Wondering if there's a conflict with being logged in via we browser AND being logged in on the app at the same time? Any thoughts would be much appreciated.  Thanks.

My team has made the payments and renewed the pro subscription, however my plan is still reflecting as Basic and not got upgraded.What could be the issue? Its urgent to fix this.

Hello, Since my last update, my background has been blurred on my MacBook Air (Ventura 13.6.9). I am using Zoom workplace version 6.3.5, but I have had this issue on the previous Zoom update as well. No virtual backgrounds are enabled or any other effects. I do not have this issue with Zoom work place on my i phone or my i pad. I have read the threads about the Face Time camera settings being the issue, but it works fine on my phone and I pad, so I assume this isn't the issue....

When I start a meeting, it automatically open in full screen mode. Is there a way to change this? I'm not referring to sharing a screen, it's when I start a meeting.

I am not sure if anyone can assist me but I don't know where else to go. I have Zoom Business for my organization and have been using it for many years. This year I called in to get 2 licenses removed as we were no longer going to need them. Apparently, the management portal does not allow me to change the licenses on my own because it is a business account. The rep said they would not be able to help me so they escalated it to a manager. I met with the manager and they gave me a new quote which I signed. Then, three weeks later when our renewal date arrived, I was not billed what I signed up for but instead over-billed what the advertised rate was on the site. (The website shows $18.33 per month per license and I am being charged $19.00). I reached out to the support people and they said I had to talk to my account rep, who I never met before until now. I met with my account rep who had me sign another agreement with the same pricing as the manager. I noticed that there was a cre

I am hosting a webinar but do not want attendees to be able to see/use the "raise hand" button. How do I remove that option for a webinar? Also, is it possible to prevent other panelists from seeing the # of participants/attendees and their names? Thank you

I'm relatively new to Zoom and therefore might have missed something but if I invite somebody to a meeting via the persons email address they don't receive an email with the invitation. Is there something I need to configure / enable? I tried via Android App and via Webbrowser. Steps to reproduce:1. In Webbrowser (Firefox) login to zoom.us and navigate to "Meetings" - "Schedule a Meeting"2. Add *********** in "Invitees"3. Click "Save"4. *********** never receives an invite (even after hours or days)I have tried various email addresses (incl. gmail and the likes but no success)

Привет. Моя учетная запись была переведена на базовый план из-за неуплаты. В разделе история счетов было два инвойса, один с кредитным остатком. Оплатил инвойс профессиональный тариф, а меня не переключили, уже пара дней прошло и по прежнему на базовом тарифе.Причем кредитный инвойс так и висит не понятно почему. Что делать?