Solved

Hi - I have tried to find info on Zoom's main site but all of the articles have led me to here! I cannot find how we can access reports on previous meetings to view attendees. It seems to be saying that this is not available to anyone on a monthly billing plan ... only annual. Is that right? We've been with Zoom for ages and it seems odd that we can't access key information simply because of our choice to pay monthly. Any help would be appreciated. Thanks.

in a meeting with some Zoom participants in the same room but on their own device, how can the person controlling Zoom force all devices except one to both microphone and speaker off?

Why did Zoom Meetings share option change to grouped applications? I specifically need to share different documents / apps at different times and I like to know what I'm sharing and not just any one of the open apps.  This is a security risk too - as I do not want to share attendee information in error, I have a class register with people's details on it in Excel, I also have work I want to share on excel. When I want to share, the app only shows me Excel (2) but does not let me choose which of the two documents 😞  Same with Youtube app, I have it open as well as a Google browser, now I cannot share them seperately.  The Zoom app only shows me a Google (2) and when I select that I cannot choose between YouTube app or Google browser page 😞

I want to change our zoom pro packages to education package can you help me??

I want to sign up for a school zoom account but I don't know how. I have a valid school email and signed up for a zoom account but it's still limited to 40p. I don't know if Zoom has a free version for education and I don't know how to upgrade my account to Education Free. Can anyone help me?

hi, can you please add something to do your own filters or use 2 filters at the same time@51 

Please Support to remove the 40 minute limit for my school to teach during covid season

Is there some listing of compatible sound cards for zoom? I am troubleshooting a problem with an ASI 5720 sound card that has problems only with zoom, but works perfectly with every other piece of software on the PC. An HP, win10.Zoom received audio sounds fine but outgoing audio sounds bad, even though it doesn't sound bad at all on other software on the machine at the same time. Recording on adobe audition sounds fine but far end audio on zoom is broken up.Thanks.

hey zoom  team i am  online  school  and  i want  to  upgrade  to zoom  education but  i dont  want  to  lose my  replays  in  zoom cloud  is  it  possible  please @Pat_laMorte ! 

I am having an issue from switching monthly to anually plan on my account,I get a promotion price such as RM104.95 for annual,I am really interested on signing for these package but when I checkout to make payment ,it shows my payment ios RM149.99 per annum, I am so confucing about these issue,hope management can help me for these ,thank you so much.

Suddenly, I can't join a meeting. I searched on this problem, and I know that problem is caused of anti-virus application. But even if I uninstalled it, I can't join a meeting. Why? What should I do to join a meeting?Thank you for reading. I am not English native, so maybe the grammar or usage is wrong. I'm sorry.

Hi, So in the previous Zoom version I would simply follow these steps to make sure I was recording with my microphone settings and not having all of Zoom's sound artifacts gt in the way. For that I used to do the following: 1) How to enable the in-meeting option for original sound Desktop clientSign in to the Zoom desktop client.Click your profile picture, then click Settings In the navigation menu, click AudioUnder Music and Professional Audio, select the Show in-meeting option to enable "Original Sound" check box.The Original Sound setting will be displayed in in the top left corner of your meetings .2) Then I would preserve original sound during a meeting by following the below instructions.Desktop clientSign in to the Zoom desktop client.Start or join a meeting.Click Turn Original Sound On in the top-left corner. To the right of Turn Original Sound On, click the down arrow to select a microphone that automatically uses original sound when selected.  So when

How does one join a meeting an admit people without having the admin start the meeting or be present at all? I want a someone that I identify to click the zoom link, start the meeting and admit folks without me as the admin starting the meeting or being involved or present. This person is outside of the organization but has access to the zoom link to join the meeting. I have a Zoom Pro account with one license.  Thank you!

I used to share my screen all the time in meetings. Now I can't do it and I've gone through the settings in detail and can't find what it preventing it. Anyone have suggestions for this?  

Just checking to see if there was a way to have participants pay to access a meeting

We are holding a webinar with a group discussion amongst our panelists. One panelist belongs to a company that prohibits the use of Zoom on computers, so he will only be able to dial in on phone. I would like to display a profile picture for him in the gallery view with the other panelists. But since he cannot login, he cannot create a profile picture for his account. I tried a test where I created a named user in my account and gave it a profile picture. I then invited that user to a webinar and dialed in with that ID. Zoom did not display the profile picture in the meeting view. Can you think of a way to show a picture for a phone-only panelist?

Hi, I just wanted to say  that, an update to allow people access  all the links shared in a Zoom meeting in their Zoom space account would be so great.It would be useful for everyone I think and spare some time.Thanks in advance and you're doing a great Job by the way.  

We have the ability to "Mute All", is there a way to Unmute All?

Dear experts, We are running into an unusual case that one of the meetings was grayed out when we checked from admin dashboard, when the meeting host wanted to pull the report from her page, it was empty. Other meetings looked fine. What might be the cause behind this? I've been spending a few hours but no luck with it. Any help is really appreciated!Attached screenshot for reference.

I have been using zoom account using my school email. Suddenly school time limit removal has not been active. It was working fine Today, I accidentally failed to log in to my account many times and my account got locked so I had to reset my password. Does this somehow affect it?  

Proの契約をしています。いつも100人まででミーティングしていますが、今度100人を超える出席者が参加することになりました。今のところ1回だけなので、1か月だけ500人に増やす予定です。今使っているミーティングIDを変更せずに出席人数を100人を500人に増やすことはできますか。

I need to be able to have my learners (who are on Smartphones) annotate a slide I have shared out to  their breakout rooms (as a host). I know the share out from the main room to breakouts is new, but is the annotation option not available for that feature yet? Is it planned as part of an update?     My workaround has been to provide a link to the slide to all learners, but many struggle with sharing URLs  in their breakout rooms , so I was delighted when the option to share out came along as a timesaver in class.    

I have one large meeting to host at the end of November. If I buy the one month license, is it good for next month or only this month that we are in? 

We have  a business account, once I start a meeting / open a room.How do I start a second meeting / room?I appreciate any help.