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Since yesterday I noticed that none of my questions in the Q&A were answered but seeing other participants questions being answered. I attended three meetings this morning and none of my questions were seen by the other participants. How do I fix this?    

안녕하세요, Zoom 고객센터 담당자님.저는  계정을 사용 중이며, 최근 Zoom 구독 요금제에 대해 환불을 요청드립니다.해당 결제는 2026년 1월 4일 새벽 이루어졌으며, 의도치 않게 자동 갱신되었습니다.현재 계정에서 해지한 상태이며, 아직 사용하지 않은 점을 고려하여 환불을 요청드립니다.필요한 추가 정보가 있다면 언제든지 알려주시기 바랍니다.감사합니다.

Whenever you share your screen and open anything, if you drag it to the bottom of the screen, it ends up covering the taskbar.This is SO ANNOYING.My computer is configured so that nothing ever covers the taskbar, and it works perfectly. But as soon as I share my screen, Zoom overrides this setting and allows windows to cover the taskbar anyway.Also, six years in, and we still have those black bars all over the screen whenever we share our screen. This bug has been known for way, way too long.Hello Zoom? Anybody home? Edit : I'm on Windows 11.

I recently updated Zoom on my Mac, but now it says my computer is too old for the newest version. I’m running macOS Monterey version 12.7.6.Could someone please provide a download link or guidance for an older Zoom installer that is compatible with my system?Thank you!

Hi all -   I'm using Zoom on a Neat Bar system (neat bar + TVs), and with a recent software update, the camera is automatically enabling camera tracking. This is causing issues with the video as it does not frame the room correctly.   How can I disable this camera tracking permanently? I'd like it to start with a set framing of the room each time.    Thanks!

The Zoom Timer app no longer works for me as of yesterday. I have never had trouble with it before. I have uninstalled and reinstalled both the Zoom app and the Timer app within Zoom, and restarted my computer. The problem remains. When I open the app, the Timer logo flashes briefly and then I get a black screen instead of the timer. I am running macOS Catalina 10.15.7 and Zoom version 6.2.10

제가 다니는 직장에서 줌회의를 하게 되었는데 제가 처음 해봅니다. 많이 물어볼 예정입니다. 우선은 진행할 때 컴퓨터에 카메라, 마이크가 없을 경우에는 그냥 스마트폰으로 하면 따로 필요가 없는지 해서요. 스마트폰에 마이크 대신 전화할 때 이용하는 스피커폰 기능 있고 카메라는 항상 있기 때문에 혹시나 해서 여쭤봅니다.

Is there a way to download or save the AI summary to a word processing application? I only have the option to share, edit (on screen in Zoom) or delete the summary. I have the Zoom Pro license. 

I see how an AI summary can be pulled up in documents and then exported to a PDF.  Is there a way for this to happen automatically?

Lately after updating my zoom, it never allows me to re-add my virtual background image. It looks like image is uploaded but at the end it doesn't show up in my zoom profile to be picked as preferred option. I tried everything and I'm really frustrated. I've tired everything such as updating the desktop zoom app, signing out, looking at my web profile to ensure everything is active etc. Any help?

How do I prevent Zoom Workplace on macOS from popping up unexpectedly every other week or so? It is disabled as a startup item. I don't have a calendar integration set. It starts and asks me to log in.

Hi all,I've been having the same recording problem with meeting and webinar recordings for some time now: some - not all - have too low a resolution. The video is then blurred in the recording (I record on my own computer).As always, I use a strong photo lamp and a screen lamp, and I also have a lot of daylight. I haven't found a way to change the resolution.  I am using Zoom recordings several times a week since 2019 and the problem only arose last year.Can anyone help me? Would be so great!

Hi thereI have installed and uninstalled Zoom more than 10 times to try prompt when I share my screen and audio the audio drivers to install on to my Mac yet there is no 2nd screen (attachment - supposed prompt screen) to ask me to install the drivers.  I've made sure my privacy also allows for Zoom to not be restricted.Please help as there is nowhere online that resolves the issue.Thanks

When i record a video on zoom the quality is very fuzzy. It has always been this way on paid and free. The HD option is always selected. Is there a way to fix this or is the only solution to use a completely different platform. 

Happy New Year, Zoom Community! 🎆🎉 Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.   💡 Why attend? Each session helps you: Build deeper product knowledge Troubleshoot challenges in real time Discover new ways to improve productivity and collaboration 📅 January Lineup   👉 January 7 – Zoom Workplace Open OfficeYour first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).   👉 January 14 – Zoom Phone Open OfficeDeep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.   👉 January 15 – What’s New at Zoom Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s

Happy New Year, Zoom Community! 🎆🎉 Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.   💡 Why attend? Each session helps you: Build deeper product knowledge Troubleshoot challenges in real time Discover new ways to improve productivity and collaboration 📅 January Lineup   👉 January 7 – Zoom Workplace Open OfficeYour first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).   👉 January 14 – Zoom Phone Open OfficeDeep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.   👉 January 15 – What’s New at Zoom Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s

Happy New Year, Zoom Community! 🎆🎉 Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.   💡 Why attend? Each session helps you: Build deeper product knowledge Troubleshoot challenges in real time Discover new ways to improve productivity and collaboration 📅 January Lineup   👉 January 7 – Zoom Workplace Open OfficeYour first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).   👉 January 14 – Zoom Phone Open OfficeDeep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.   👉 January 15 – What’s New at Zoom Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s

Happy New Year, Zoom Community! 🎆🎉 Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.   💡 Why attend? Each session helps you: Build deeper product knowledge Troubleshoot challenges in real time Discover new ways to improve productivity and collaboration 📅 January Lineup   👉 January 7 – Zoom Workplace Open OfficeYour first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).   👉 January 14 – Zoom Phone Open OfficeDeep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.   👉 January 15 – What’s New at Zoom Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s

I have a medical billing company based in apkistan providing the servics to the usa, now i need a us zoom number for my company, i tried several times to buy the number but unable to complete the process. anyone can guide me to get the zoom us number from pakistan.

I am trying to confirm the exact behavior of Zoom Events Production Studio regarding speaker video tiles.If a speaker is assigned to a tile in a Production Studio scene but their camera is turned off, what appears in the live view?Does the tile remain visible (for example, showing a placeholder, profile picture, or name)?Does it remain as an empty/blank tile?Or does the tile disappear entirely from the live output?My goal is for a speaker’s tile to disappear automatically when that speaker is not on camera. I have reviewed the Production Studio support documentation, but this behavior is not described.If anyone has confirmed information from Zoom or has tested this behavior in a live Zoom Events environment, I would greatly appreciate your input.

Hello, I am using Zoom on a Samsung Galaxy Tab S8 Ultra (Android). After the latest Zoom update, the camera behavior has changed significantly. Previously, I was able to use the tablet’s ultra wide-angle front camera, allowing a fully zoomed-out view. This is essential for my use case, as I teach fitness and movement-based classes and need a full-body frame. After the update: Zoom automatically crops the video (auto-framing / auto-crop)There is no “Fit / Fill / Original aspect ratio” optionWide-angle view cannot be selected or locked  The device hardware fully supports ultra wide-angle video, so this appears to be an Android Zoom app behavior, not a device issue. Is there: A way to disable auto-framing on Android tablets?A way to manually select or lock the ultra wide-angle camera?Any plan to restore wide-angle control for tablet users?  This update makes Zoom very difficult to use for fitness and movement instructors. Thank you.

I'm running Zoom on Windows 8.1  daily for several years without almost any issue and I've just updated Zoom to version 5.16.1. This version redesigned the annotation tool bar. It's great you can place it vertical but now I have a problem: I can't change the size of the text as I used to do it in the previous versions. Is this problem a bug in the new version or there is a way to do it that I don't know?  Please help me solve this issue. 

Is it possible to use two poly bars for one Zoom room? I know you can use this with Huddly cameras, but using two poly bars in the same space would be amazing. I tried reaching out to HP, and they said it is possible, but it was not a confident response. 

We’ve been using NDI with Zoom Rooms into a Tricaster successfully for some time now. Great quality. After the last Zoom Rooms update, though, I have noticed the occasional signal breakup (green horizontal bolts) on one or two random output channels. Usually, it happens during events with more than two participants, though not always. The breakup interestingly never affects the share screen output and the breakup doesn’t show on the Zoom Room screen. The quick fix has been to change the output “channel” to another NDI output. That, however, isn’t always the final solution. In time, that channel breaks up too and we switch to yet another NDI output. The Zoom Rooms box is a core i9 and the network is not stressed. I changed the Cat6 cable and no change. I am able to get NDI output using another app (VideoCom) without issue. Anyone else seen this or have ideas?

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