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We have a Pro account that is active and up-to-date.  Yesterday, there were some meetings that were correctly set-up for an hour, but ended abruptly part way through.  The ending times were different (not at 40 minutes like the basic plan).   Any thoughts?

É possível para o dono da conta/admin identificar os IPs dos participantes de uma reunião? Se sim, como fazer isso? 

Is there any way to disable team chat for the whole organization? So we can prevent users from using it. 

Hi all,Trying to assist a colleague here, when she receives a Zoom invitation in her Outlook.com inbox, the Zoom invitation is not a hyper link (Blue), and she is forced to copy and paste the link onto the browser to join the meeting.I have seen online that this is a known issue and it has something to do with having to enable "Use HTML format email for Outlook plugin" in account settings in your Zoom portal. Can anyone assist me with fixing this issue and/or finding where the HTML format is located? I cannot seem to find it.Thank you,

как восстановить запись zoom по ссылке и коду доступа, если при переходе по ссылке пишет "запись не существует"?облако заполнено и я переживаю что запись попросту удалилась.если я увеличу объем хранилища возможно ли будет восстановить запись?

I have a zoom meeting already scheduled and in progress. I see apps on my control bar as the host but none of the participants see it on their control bar. They all have zoom downloaded and have updated to the latest version.. any ideas? thanks! 

ノートPC(Windows11)にてミーティング用Zoomデスクトップクライアントをインストールし、ミーティングに参加したところ以下の現象が発生しております。　・自分のカメラが機能していない（黒い画像のまま）　・自分のマイクが機能していない（相手側に音声が聞こえない）ただし、相手側のカメラ、音声は通常機能しております。 Zoomのブラウザ接続、その他アプリ(meet)では自分のカメラ、マイクも正常に機能することを確認しております。ノートPCの設定として、[スタート] > [設定] > [プライバシーとセキュリティ] > マイク＆カメラ > [アプリのアクセス許可]からデスクトップアプリへの許可がONになっていることも確認しております。 原因、解決策ご教授いただけますと大変ありがたいです。

Today in my zoom meeting, I was getting messages as if there was another user in the meeting with my name as the host. This other user was asking for permissions, to record, to share, etc. and I said no. When I started to screenshare, they wrote "kill" on my screen somehow with annotations. I cannot figure out how a zoom bomber got into the meeting and did this. I have changed passwords since but this was awful!

Hi  I am not able to convert my zoom recording. I have tried various methods even the one where we record a new meeting and then try to copy the file into the new meeting folder but it doesn't work Please guide me on how i can do it? 

I am currently managing a platform that involves hosting three daily meetings at different times. Currently, My team members cannot join these meetings unless someone with access to the platform's Zoom account logs in and admits them or makes them host manually.I would like to know:Is there a way to allow different team members to host these meetings without sharing the Zoom account's username and password?Can team members host specific sessions based on their schedules without requiring additional licenses for each of them?Does enabling breakout rooms for discussions depend on the presence of the host, and if so, how can we manage this effectively without purchasing multiple licenses?As a startup, affordability is a concern, so I’m looking for a cost-effective solution.Best Regards,

I would like to record myself for a presentation.  However, the record to cloud function automatically starts whenever I start a new meeting. I have turned off every automatic record feature I can find and it still starts recording automatically. I have gone through the steps listed in the tutorials and step by step instructions. I want to be able to stop and start recording or pause on the zoom screen and I don't see that icon. What am I missing?

Hola, un placer en saludarles, necesito su apoyo, yo contrate hace un par de días Zoom business que es de $21.99 al mes, el cual según su página web con la información dice que incluye todo lo pro y 300 asistentes por reunión. Pero tuve una reunión que tenía aproximadamente 200 participantes y solo me dejó ingresar a 100 participantes. Cuando en la publicidad del plan dice que son 300, podrían apoyarme en esta situación. 

Participant tab ... gives the option to make a sound when a person enters the waiting room. I would like this to be permanently on, so I don't make people wait because I am looking at another screen. It looks like I have to enable sound on entry every time I start a new meeting.  Can this be made a default?Thanks

Hello. It used to be that I could set up a recurring meeting that would show up in my meetings list once under the recurring meeting heading on my desktop app. Now my recurring meetings list every single occurrence of that meeting. How do I change that? The recurring meetings show up correctly in my zoom account online.  Thanks for your help.

Hello, I just purchased my mother a new Lenovo Idea pad AMD Ryzen 7-7730 and she is having the following issues: the video screen will continue to go dark then light as if someone is turning the light switch on/off.  Also, sometimes the video screen will goblack. I contacted Lenovo, and they stated the last few days several users have contacted them and reported a black screen during Zoom.  Lenovo has tested the issue, and it does not appear to be a hardware issue; it appears to be an issue with the Zoom application and to contact Zoom. My mom doesn't have a need for a Zoom Pro account so Zoom telephone support is not going to help her. Has anyone else had this issue and found a resolution? Any help is greatly appreciated!! 😊  

Hi,  Does anyone do how to disable/ delete Read.AI for good, so that it doesn't even pop up in the meeting room? We tried disabling the AI feature in the admin and licensed accounts, but some of our users still report having it appear in the Zoom. We could disable it in the Zoom call, but we want to just rid of it for good. Thanks,  Becky 

Hi everyone, the chat section on my zoom can not work, it aways shows that it's downloading in 100%. But I can not open it. Please help me solve this problem.  Thanks in advance 

Hello, i have installed plug-in Zoom in MOODLE and it is work very well. But, when i view session report in Moodle, for a meeting zoom, i not view session report and message is this "you have not session .....". Can you help me?

So as the title says, we have been using a single sign on link to ADFS, which includes a relay parameter that references a zoom meeting ID, since late July 2024 without issue, but in the past day or so instead of redirecting after authentication to the meeting id indicated in the parameter, all users are redirected to their Zoom profile pages. Anyone else experiencing this?

I am tying to set up a OnZoom Serries Event. When I hit the publish button, it responds with our Business Account is not completed. Yet when I go to the business account page everything is filled in. Has anyone else had this happen? 

 When I click on "go live on facebook" in zoom, the only 2 options mentioned on the "Live stream Zoom Meeting to Facebook Live" page are :- share on your own timeline- share to a pageThere is no group option as you can see in the attached screenshot.Important:- I already enabled the "Allow livestreaming of meetings" in the advanced meeting setting (including facebook).- We have the app in our Facebook group.- I am an admin of the group.But the group itself probably isn't the problem anyway, because I can't even select "share to a group" in zoom.(besides, I am admin of multiple groups with the zoom app installed and have used it in the past).Of the 3 admins of the group, my businesspartner has the same problem in his account. The other one can go live in groups. I hope someone can help solve this problem. Thanks in advance, EJ    

As of the last update or so I have been unable to apply any background filters - the "Backgrounds and filters" option in the general settings and on the video settings pop-up in the meeting window is now "Backgrounds and effects" - and there is no way to apply (or even find) filters.  Is there something I can set to bring back the filters!  I routinely applied a color to the  screen to increase visibility for viewers. Online troubleshooting still gives instructions as if the option were still "Backgrounds and filters" BTW.

Recently Zoom changes make it impossible (for me) to find how to set up Recurring meetings as before.  If I do not use "Recurring" in Zoom, but in my G. calendar, it does NOT feed back to Zoom (as it did in the past) to make it recurring.However, if I do make it "Recurring" in Zoom, then it copies the entry for EVERY MEETING (duplicates the entry in my meetings list - both online and in the app) rather than putting them under a SINGLE entry as in the past, under Recurring.  I cannot even get the new "recurring" entries to show up under "Recurring".  Driving me crazy!  I have to now join these classes (I teach online) through my calendar, not through Zoom.  Please respond!  I see multiple entries on this question, none of which have been answered. 

Hi for the past week any zoom meetings that I host are ending after 40 minutes.  This was not happening previously.  I am aware that this happens for calls with 3 or more people.  But the calls I am making only have myself and one other and it is still happening.  I don't think I have changed any settings.  Is there a reason why this might be happening please?

How do I set up a registration link for an upcoming webinar?