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We have been experiencing several Zoom meetings over the last several weeks that have been getting "unstable network connections" and freezing video and audio. We had not been experiencing this for the last several years here in the office with multiple calls happening every day. Our internet connections speeds have remained very fast and showing no issues during the same time these zoom issues occur. Is there something we should look at on our Network Firewall that could be impacting this? We recently did update our Firewall on our network. Any other ideas would be greatly appreciated.
A few weeks ago I started getting “Your internet connection is unstable” messages during meetings, and it was true – I froze momentarily for others and they froze for me. So I called the cable company and a tech support rep said he saw the problem, could fix it remotely, and did. Only it happened again. So I called again and the rep said I needed to replace my modem. So I did and it happened again. So I called again and they sent someone out, who said the coax cable had degraded and he replaced it. And it happened again. So I made a fourth service request and the guy replaced the new modem with a newer modem. And it happened again. I’m at my wit’s end; at this point, I can’t believe the problem is the cable connection. But what else could it be? I use Windows 11 with a new Dell laptop and a single wired connection to the net; I always reboot my laptop, modem and router (though the latter doesn’t play a role) before each Zoom session; I’m always Host or Co-Host and s
For Toastmaster meetings, we commonly rearrange the faces on the display so the Speaker image is close to the webcam. Looking at the "webcam / Speaker image" simultaneously, gives the impression, to the Speaker, that the audience is listening. If we cannot place the Speaker image close to the webcam, it appears to the Speaker, that the audience is not listening. We do not want to give the impression that we are ignoring the Speaker, because it is a boring Speech. I suspect that there are thousands of Toastmaster clubs who use Zoom. There are quite likely more small groups than large groups who use Zoom. It would be better if we could "always" rearrange the images on the screen, even if someone raises their hand.
Hi Zoom Docs Team:It would be a major improvement to be able to (optionally) include a breadcrumb navigation element on zoom docs. I can manually create one now . . . but I would prefer that it be automated to keep the links connected properly. It would look something like the navigation you have on this forum:
I am currently working on an AI-led interview platform that integrates with Zoom Meeting SDK for Windows (Zoom Native SDK), and I would like clarification on some SDK-level capabilities related to audio handling and AI automation.What we have implemented so farCreated Zoom meetings programmatically using Zoom Meeting REST APIsEnabled cloud recording and auto-transcriptionSuccessfully retrieved recordings and transcript files (VTT) after meeting completionIntegrated Zoom Meeting SDK for Windows (C++)AI bot is able to:Authenticate successfullyJoin Zoom meetings as a participantEnable microphone and speakerParticipate in meetings like a normal userOur requirementWe are building an AI interviewer that:Joins Zoom meetings automatically as a participantUses AWS Polly to convert AI questions into speech (PCM/WAV)Speaks those questions to the candidate during the meetingListens to candidate responsesRelies on Zoom cloud recording and transcription for post-meeting analysisWhere we are stuckWe
As I was trying to upload my branding as a background there was a picture of a rainbow filter like and now I can't remove it. I have a webinar coming up and I need to have this background removed. I removed the cache and emtied the trash. Rebooted multiple times. Please help!
How do I kill Fathom. I have uninstalled it restarted my computer and it is still asking to load Fathom as I am trying to join a zoom call.It is iritating to say the least.It is like a cockroach infesting zoom.Any help would be greatly appreciated.
I have several sites listed by cities.I'm trying to limit digital content admin rights to just a few units at each location. When I go to the specific device, I'm not able to just give to each unit. it's grey out and to the far right, I see: Using Account Settings. I don't see an option in account settings to list digital content admin settings per device. I don't want to give access to a Floor settings, I want each unit. thanks
Does anyone know Zoom policy of free call for teachers during Covid 19? Is it still available in Viet Nam?Thank you.
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ver 6.7Mac os tahoe 26.3The last time you opened zoom.us, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?and then nothing happnes no matter how much i try
We recently hosted a webinar and in the registration form it included Country/Region and Job Titles etc. But when I went to export the registrants and/or attendees from Reports the CSV file only shows First name, last name and email, and is blank for all the other information we should have collected. We have Zoom pro. Does anyone have a solution to getting ALL the data from the registrants AFTER a Zoom Webinar has finished.
We connect our camera using type-c to an iPad then start a Zoom call. Meetings starts ok - video stream from external camera is working. Then we are trying mute-unmute several times and camera becomes black. Also there is a big lag when external camera is being muted - whole application freezes for ~10 seconds.This doesn't reproduce with internal cameras. And we tried many other usb cameras as well as different iPads - same issue.STR: 1) Connect type-c camera to iPad.2) Make sure video stream works and external camera is used.3) Press mute/unmute many times.Actual result: at some point camera stops working.Expected result: camera works. Device: iPad mini (6th generation) OS: iPadOS 18.7.1 Attaching videos of the issue:https://drive.google.com/file/d/1UHIFhNhCR2LpkH1quYc15TP_8DB1KRVG/view?usp=sharinghttps://drive.google.com/file/d/1HetFxMbkICg0i1tPnlkriPO6lX4SxfRE/view?usp=sharing
When will Zoom have an ical integration for mac users, please?Seems a big section of users are unable to access the feature. And, no, I dont want to create a google calender meat in the sandwich situation because that creates more headaches - doubles up, doesnt allow dynamic changes, etc etc thank you
Hello Zoom Developer Support Team,I hope you are doing well.I am currently working on an AI-led interview platform that integrates with the Zoom Meeting SDK for Windows (Zoom Native SDK). I would like clarification on some SDK-level capabilities related to audio handling and AI automation.What we have implemented so far:Created Zoom meetings programmatically using Zoom Meeting REST APIsEnabled cloud recording and auto-transcriptionSuccessfully retrieved recordings and transcript files (VTT) after meeting completionIntegrated Zoom Meeting SDK for Windows (C++)The AI bot is able to:Authenticate successfullyJoin Zoom meetings as a participantEnable microphone and speakerParticipate in meetings like a normal userOur requirement:We are building an AI interviewer that:Joins Zoom meetings automatically as a participantUses AWS Polly to convert AI questions into speech (PCM/WAV)Speaks those questions to the candidate during the meetingListens to candidate responsesRelies on Zoom cloud recordin
Hello,So up to now I've been able to use a Rode Video Mic-Me USB-C external microphone on Zoom calls with no issues. I log in via the Zoom App on a Samsung Galaxy S25 Ultra (Android). After a hiatus over the holidays, however, when I plug this mic before/during a Zoom meeting I get a pop-up stating the video cannot be turned on and that I should check if other apps are using the camera. The microphone works fine when recording video on the native camera app while not on a Zoom, so I know it's not Android OS or my phone causing the problem. Also, I plugged in USB-C earbuds during a Zoom meeting with no issues, so I know its not just any USB device blocking the camera - only my Rode mic Moreover, if I start my own Zoom meeting, the camera works (I can see myself) until someone else joins, whereupon the outgoing camera completely shuts off and I receive said error msg. While I can see other parties, they can't see me. Since I'm unable to
Hi,I’m using Zoom’s AI Companion meeting summary feature. The meeting captions were in English, but the generated AI summary is showing up in Chinese.How can I set the default language to English for the AI summary so it always generates in English?Thanks in advance
For the love of christ and all things holy someone please help me stop the stupid zoom app from creating duplicate events onto my google calendar!! I have three duplicate events for the same meeting and it's always that way when someone uses my scheduling tool in dubsado. Where are these events being created from? Why is it creating two different events for the same meeting and asking if I am joining. Why is it asking if I am attending if I am the host? Does this message board not allow photos or screenshots? What a horrible company.
Hi there, When I create a recurring I set the meeting ID to my personal ID, then I set the reoccurring settings and the meet ID defaults to a random ID that I don't want to use and my group isn't familiar with. I tried this multiple times. This used to work so I assume it is bug?
This red dot from the Zoom dock icon needs to go. It entirely bypasses the system preferences, even if you disable badges and notifications the red dot persists as long as you have unread Team Chats.This is entirely unnecessary and horrible UX design.
Good afternoon! We had a webinar for 3 days in a row. I downloaded the conference recordings from the cloud. On the first and third day, the recording quality was poor, but on the second day, the recording quality was good. I need the recording quality to always be good. How can this be done?"
I have two users that are delegates for different people. They are able to schedule meetings/Zoom meetings in Outlook for their delegators. I have confirmed the meeting is showing up on the delegators' web portals as being the host. When the time comes for the meeting, the Zoom presence status for the delegate will switch from available to in a meeting, even though nothing is on her calendar. The only calendar that is showing any appointment is the delegator. As of right now, Zoom support has been unable to duplicate the issue and can't assist with resolving the issue. Has anyone experienced anything like this?
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