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I can't not find the Dual Monitor set up in my settings.  I want to be able to see participants on one screen and my shared presentation screen on the other monitor.  Can you tell me precisely where the Dual Monitor toggle is in the settings?

I am on a zoom call for work, I have a set background that pops up when I sign on to these calls. All of a sudden, today, my actual face has not been detected in the zoom call. All it shows is my set background and not my face. I have received no error messages, the "hide self view" button is not marked on my video settings, I tried restarting my laptop and it didn't work. I'm not sure what to do.

My profile status is constantly saying "In a Calendar Event" so people are not contacting me because of it. How do I change/remove this status?

I am trying out using Zoom Mail with my outlook 365 email.  When a new email comes in, the icon app on my iphone isn't displaying a badge number for the number of new emails.

I am going to run a series of trainings and want to pull attendance reports for each training session. If it is a recurring webinar, can you pull individual-level reports per session, or is it all in one report for all of them together?

We need a tab to show all of the threads we have sent messages in, not just those we have been tagged in.

How can we make it so that threads within team chat channels are closed by default rather than open by default?

Hi, a couple weeks ago I created a webinar (as per normal process - nothing different). And that usually creates a registration link which I normally share with my registrants so they can join on the day. But once the webinar started, I noticed we only had 3 participants (normally we have 50+) and so I went and tested the link that was sent to registrants. And the link was leading to another webinar with the exact same title and exact same settings....just a different ID. Can someone help me understand how in the world this could have happened if I only had one webinar created?  Thanks!

Does Zoom Support multiple NDI cameras?  Looking to see if Zoom will support 4 NDI cameras 

I would like to request the following feature for the zoom participants reports feature. Currently my process is to export the reports in an XML and then use excel to sort by name. The feature I would like to request is the simple ability to click on the name column, and sort it by name (first and/or last)

Hello, I recently recorded a 3 hour zoom meeting to my local PC, and the recording converted normally. When I check the converted file, it's only 30 minutes long... it turns out that the first 8 minutes of the meeting were recorded normally, and the remainder duration was compressed and sped up very, very fast, to result in such a short recording. I have looked at older discussions reporting a similar issue, but there doesn't seem to be a fix. I also tried the "Double click" to convert it a second time, but it again produced a 30 minute recording with the same issue, which leads me to believe the file was corrupted. Is there a way to prevent this from happening again? Thank you for any insight. 

When I join a Zoom meeting using either a meeting URL or meeting ID, I am able to enter the session, but it restarts immediately afterwards. This issue is not isolated to me; other users are experiencing the same problem in my domain.

I started the Zoom meeting, I shared my screen with the layout where the content is behind me. I recorded local to my computer. When I play the video, it shows the content and me side-by-side with myself extremely small (more like fully content and myself barely visible on the side).When I did this in a previous Zoom meeting. It recorded exactly the way I was presented during the meeting. Why/How did the layout change for the recording of the current meeting, and is there a way to fix it? (I have the option for "keeping unconverted recording files for troubleshooting" on)Thank you for any help

Hello, My company is about to go live with Zoom. We are on track for day 1 contact center flows.We would like to implement an authentication layer to verify callers against D365 contact values before they get routed to a human agent who will get a case pop.We have a D365 dev who has published apis and they work fine. I have used these apis in the past with other tools that make use of the api schema such as n8n webhooks and postman. I have noticed that the call using json body parameters works as expected, only if I reference the collect input widget directly. (eg. Collect_SiteID.digits). If I try and reference a set variable path, the value is not passed the http call.This is not an issue at the moment as we will only go live with the non human authentication layer in Jan 2026 at the earliest and I can get it to work. Zoom's documentation seems to suggest you can pass in variables. Why else would they be there? Is there any end to end resource that rinses this process. For exampl

Hello,I have a question about Zoom Meetings:How can I prevent participants from recording a meeting? I only found one option in the settings that prevents everyone —including me— from recording a meeting. However, I need to record meetings.I start Zoom on a MacBook Pro, Tahoe from the Zoom website.Thank you for your help.helpa

What enhancement would you like implemented? Describe in as much detail as possible, providing specific use cases.What: 1) Allow non-hosts and non-co-hosts to see each others statuses even when in different breakout rooms.  2) Allow them to see the full participant list.In a zoom meeting with 20 staff, 10 are in breakout room A and 10 are in breakout room B. 1. If the participant is not a host or co-host in room A, they cannot see other participants status (be right back, away, muted, screen sharing ...) in room B.2. No participants can see the full list of attendees which is the second tab in the breakout rooms modal. Who in your organization will use this functionality?Who:  All who use Zoom with more than 1 breakout room.How will they benefit from it?How:  It let's them know if people are active before they enter the room and possibly interrupt and will also indicate if they are away from keyboard if status is set to "away" and jumping into that room with th

I am trying to embed a Zoom Webinar registration form onto a page on our website using an iframe.To make the embed look seamless and match our site's branding, I need to completely hide Zoom's default header and footer on the registration page.The technical method to hide these elements is using the Custom CSS tab under the Zoom Admin Portal to Advanced to Branding.However, this Custom CSS tab is currently NOT visible in my admin account.

I am testing out the AI features for my organization and have noticed that there is no way to easily export the AI generated meeting summaries from the Zoom web interface. It is great having the ability to edit directly in the web interface, but it would be even better if it was easy to export and store these notes to our document management system when needed. Right now, all we can do is copy and paste to a word doc, which is not ideal. Am I missing something? If not, I'll submit feedback directly to Zoom. 🙂

I've noticed that on Zoom for android, you cannot use an external microphone 🎤 with the application. You are only forced to stay with the default mic. I have the Hollyland Lark A1 microphones which should make me mobile when handling meetings. They work well with both the video and audio recording applications but don't work on Zoom.

When running a meeting we are streaming to YouTube, sometimes we have a break of 10 minutes until the meeting reconvenes.  Can we display a logo and message that streams to YouTube instead of just an empty video? 

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On macOS, when I share my screen, Zoom steals focus whenever I switch Spaces (virtual desktops) in macOS. When this happens, Zoom receives all my keyboard inputs instead of the application on the screen. I do not use a mouse and this is getting in the way of my accessibility of using my computer at work. I urge Zoom to fix this; this behavior is not ADA compliant and is in direct violation of best practices for accessibility.

For years, I had my Zoom set to automatically copy the ZOOM URL to my clipboard every time I opened a meeting. That was very helpful. That no longer works and I can't find it in the settings. Can anyone help me with this? TIA!

Hello. I recorded a Zoom meeting, and the recording file once converted has been corrupted. It has video and audio for the first 10 seconds, but it freezes and the audio cuts out until the last 30 seconds. My Zoom is updated. Also, the recording didn't appear in the recording section of my account.  I have a 2020 MacBook, and the basic plan.  Any help?Thanks.

Hi , I have one user who have a recurring Zoom network connection issue when joining a Bi-weekly meeting.