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Hello Up until now, Zoom could not find the solution where sharing my screen of not having those dark shadows projected to the viewwer. Pls update and change that so those dark shadows are not seen by our audience viewer. This issue does not happen in gmeet, teams, or webex, only in Zoom. Please try to fix that.I think I made myself clear. If there is already a know hoy for that, please share it.Zoom is one of the best for the many features it has, only the problem mentioned above is the issue.Pls acknowledge receipt and replyRgds 

My company recently started using the Zoom phone system.  All of our users sync their Contacts with Microsoft Office 365.  The Zoom Workplace app includes "Company contacts", which appears to be any user with a Zoom account and phone license.  So we have duplicates now.  My users are complaining that when they look up someone in the company on the Zoom app to call, they have two entries for everyone...is there a way to hide just the "Company contacts" directory? 

My team all work remotely and use contact center to take calls from clients- Is there a way to create a training program where we can take calls in a zoom meeting  using the contact center? We have not been able to figure out how to be in a zoom meeting, but be able to train on taking live calls. 

Similar to this topic, I would like to have dark mode on Linux. As a Linux user, I feel that the topic didn’t fully address the kind of assistance both the original poster, users, and I were hoping for. The current setup still leans heavily on light mode, which can be pretty harsh on the eyes, especially during long sessions or late-night workflows. While there are three options to tweak the top bar and meeting background, they don’t touch the Zoom background itself, which stays glaringly white. That sudden brightness spike is jarring, basically being flashbanged at 3 in the morning. So, a proper dark mode that darkens everything, not just fragments, would be a huge improvement. Including this in the theme selection or rolling it out in an upcoming Linux update would go a long way in reducing eye strain and making the experience more cohesive. Hoping this gets prioritized. (refined with Grammarly)

In a setting where Zoom is used to conduct a seminar, sessions are recorded with the “active speaker” option enabled, meaning whoever speaks gets featured in the main window (not gallery view), and hence should theoretically get featured in the recording (local recording enabled, in this case). Never had a problem with this setup until recently (September 2021).   The issue is as follow. The active speaker appears (is featured) in the main window, but the recording instead records the screen of someone else in the attendance (not speaking, apparently at random).  Hence, the actual active speaker does not appear in the recording, even if during the event the active speaker does occupy the main window. Instead, we get the recording of someone listening to the active speaker (and the sound of the active speaker). There is no way of knowing there is an issue with the recording until it’s too late. Any idea about how to prevent or fix this issue?

I am hosting a webinar but do not want attendees to be able to see/use the "raise hand" button. How do I remove that option for a webinar? Also, is it possible to prevent other panelists from seeing the # of participants/attendees and their names? Thank you

I have 2 machines running Zoom Workplace (v6.6.10) under Linux Mint (v22.2) Cinnamon (v6.4.8) and a 3rd running Windows 10 (22H2 b19045). On the Windows machine, I can open the Settings window and access all of the dialogs (video, audio, etc.). Under Linux (both machine), trying the same thing causes Zoom Workplace to crash and require restarting, regardless of whether the Settings are invoked via the gear wheel icon or from the Settings entry in the User menu. All 3 machines are 64-bit laptops of varying vintage and manufacture. One of the Linux machines  has an external monitor and webcam attached; the other does not. The first one has only a touchpad; the 2nd has both touchpad and (wireless) mouse. There's no difference in the behaviour I've noted above; both crash Zoom immediately on trying to access or change Settings.  Zoom Workplace under Windows was installed a few years ago via the downloaded installer app. Under Linux (both installations), I used Mint's So

When I record meetings, Zoom is only recording the video of the person who has joined the meeting, not my video. It used to switch back and forth depending on the active speaker, but now that has changed. I'm a coach and having both sides of the conversation is essential for my business. It will record both videos in Gallery Mode, but not Speaker Mode.   I have tried "See myself as active speaker," but that's an untenable solution. I need to see my client's facial expression while I am speaking to do my job, and it's very jarring/unpleasant to see myself speaking.    Is this happening to anyone else? is there a known fix for it? If I don't get this fixed, I'll have to leave Zoom and find another solution because this is an essential part of my business. 

My microphone has a delay during meetings; I start speaking and no one can hear me, it takes several seconds to activate. I have an Acer DTSX laptop and Windows 11. Can you help me?

Recommendation: Add Zoom Rooms to Microsoft StoreMaking Zoom Rooms available through the Microsoft Store would simplify enterprise deployment and management.Companies would no longer need to download or update .exe files manually.IT teams could deploy Zoom Rooms directly through Microsoft Endpoint Manager or Intune, ensuring consistent installation across all devices.Updates would be handled automatically by the Store, reducing IT overhead and keeping systems secure.Distribution through the Store ensures organizations are using the official, validated version of Zoom Rooms.Conclusion: Adding Zoom Rooms to the Microsoft Store eliminates repetitive manual updates and provides enterprises with a secure, scalable, and efficient way to deploy and maintain the application.

I'm relatively new to Zoom and therefore might have missed something but if I invite somebody to a meeting via the persons email address they don't receive an email with the invitation. Is there something I need to configure / enable? I tried via Android App and via Webbrowser. Steps to reproduce:1. In Webbrowser (Firefox) login to zoom.us and navigate to "Meetings" - "Schedule a Meeting"2. Add *********** in "Invitees"3. Click "Save"4. *********** never receives an invite (even after hours or days)I have tried various email addresses (incl. gmail and the likes but no success)

I've noticed that sometimes my calls drop unexpectedly or the audio becomes choppy, even though my internet connection seems fine. Has anyone else experienced intermittent call quality on Zoom phone, and are there any tips to improve stability? It’s becoming a real headache during important meetings.

Hi,I have been looking into the possibility of using the annotation function in webinars. Looking at the compassion between webinars and meetings it shows that this is possible but I haven't been able to make this work.  Is this an option? If so what am I doing wrong? Thanks,Jordin

I want to connect zoom in my software, for that is want Zoom Api Key, Zoom Api Secret.how t get it 

Hello, I have a Samsung tablet A which I've recently had to reset and now will not allow me to download zoom. I have Android 8.0 at present with no updates available. My understanding is I can get an older version of zoom which hopefully might work.  Is this the only solution and are there any older versions I can download? Had zoom previously and worked fine.

The “Live Streaming” alert that shows up when using the Fathom app is confusing and inaccurate. Fathom is not live streaming to a public platform — it’s recording for private transcription. This alert disrupts client trust and should be revisited. Please allow us to disable it or show a more accurate message.

The install instructions can be found here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063458`sudo apt install ./zoom_amd64.deb` And the result is`Unsupported file ./zoom_amd64.deb given on commandlineThank you for your help. No clue why Zoom doesn't have a 'technical support' community group.`

Hi! I'm trying to use Zoom Desktop on my laptop that is running Ubuntu Linux 25.10 with KDE installed :I installed the RPM (but also tried Flatpack and Snap) and am having some troubles with the scaling of the application. I have a 2k display and the display scaling is set to 125% and it works on all applications (QT and GTK) except for Zoom: The font is very small on the one hand side and on the other hand side I cannot schedule meetings as the window that opens when scheduling a new meeting does not fit into displayed pane and I cannot scroll in it (and reach the "Save" button to save the meeting) - see the screenshot https://snipboard.io/V0aqZK.jpg  

I can schedule a Recurring Meeting but it dis not show up on the recurring dates.  Only the initial meeting shows.  This behavior occurs on the Windows desktop app and the web app.   Are the meetings actually being scheduled?  How can I confirm this if I can't see them on the Upcoming page? Zoom Workspace is V 6.3.5 (54827)  dated 1/7/2025.

I have two numbers and two plans. One plan is metered and the other is an add-on basic plan.I want each number to go to a different extension number but can't figure out how to set this up.I created a second user account but can't assign the second number to it as it says I need another metered plan to do this. How do I set up the numbers to go to separate extensions?Can I use the same user and assign more than one extension?Can each extension have a different greeting?

My PC restarts at irregular intervals during a Zoom meeting. I assume it just shuts down and restarts, but there is no blue screen.Has anyone else experienced this problem?Both Windows and Zoom are up to date with the latest updates.

Is there any formula to count unique cell values? I will use this for docs dashboard.

Good morning, I’d like to ask a question regarding the use of Zoom Meetings. Is it possible to check through the logs whether a user has used the “Lock Meeting” option? I need to understand if there is a way to verify whether that feature was used or not.Thank you.

I share my computer audio quite frequently, and about 9/10 times, it works just fine. However, sometimes I get this "To share your computer audio, please install the zoom audio device" message, asking for my username and password. If I click cancel, it shows that I'm sharing my computer sound, but participants can't hear what I'm playing. If I enter my password, everything on my end goes silent. I can't hear my own audio that I'm playing, or anything from the participants, but they can hear my audio. It seems the only resolution is for me to enter my password, leave zoom, and come back in.  As you might guess, this is EXTREMELY inconvenient and frustrating. Does anyone have any suggestions or ideas as to why this happens?

I'd like to upgrade from Workplace Pro to Workplace Business Plus.  I don't see it as an option from the web portal under Plans and Billing>Plan Management. When I click the Manage button next to my current plan (Pro) it only gives me the option to upgrade to Pro Plus. Is there another place to upgrade to Business Plus? When I sign out and then navigate to plan pricing, I can add it to my cart for $269.90 annually however when asked to create an account or sign in, I select sign in and then the ability to add to cart disappears. Any help is much appreciated. Thanks,Betsy