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I am using Zoom Phone to handle phone and fax. I have noticed that automatic phone recordings do not appear in the desktop app, even though they do appear in the recording log. The same goes for faxes—sending and receiving faxes works, but received faxes only appear in the log, and my desktop app on my Mac says "No faxes received yet". Is there something I have to do in order to sync my desktop app with the company's account? Is it a permissions problem? Thank you!

I underatand how mirroring the front facing camera for selfie mode so it looks more like what you would aee in the mirror.  But when i change the camera to the main camera on the back of the phone.  It stays mirrored.  This is not a natural or even desired. Why is the mirroring also applied to the main camera???  It makes no sense. I feel that this is a valid BUG in the code of zoom app. The mirror ahould not applt to both cameras, only the front facing.If the main camera also needs to invert, then there should be a separate setting that is not defaulted to mirror. 

Hi, I am implementing a web app. I have a developer account. Added an server to server OAuth application in the zoom developer portal. I read some documentation but I couldn't figure it out how to embed zoom meeting in my web application. Can you please guide me? Thanks in advance. 

Hello, I've been using Zoom for a couple of years now conducting meetings with up to a few hundred participants.  The presentation always includes the sharing of a video.  I have always used the Share Sound and Optimize for video settings.  A few days ago, while doing the AV check in preparation for the meeting, I was unable to share the video.  The participants were able to hear the sound but unable to view the video.  In an attempt to resolve this issue, I have replicated the issue with a small meeting between two of my own computers, one desktop (with a hardwired ethernet connection) and an iPad (connected with WIFI).  I have also replicated the issue with two computers both of which were connected with WIFI (i.e., no hardwired connection).   The issue began with upgrade 6.4.2 and persists with 6.4.3.  I can workaround this issue by disabling the "optimize for video sharing" feature.  Any thoughts on how I may resolve this?

Why are  my scheduled meetings past July 2025 not showing up. I just scheduled one for 

I signed up for zoom phone to port my skype number .Sales told me to request porting at sign up . Saw the porting in progress for 3 days in my zoom account and then it just vanished, I have been trying to get help from Zoom for the last 5 days without much success . I  can not complete the porting document since its a skye number and my skype invoice does not have the information requested by the porting document. The  tech support request took 23 h to answer and they  send me the link to the porting page without answering any of my  question or providing more details than what is on the porting page  Sales promised me porting is simple - no worries . Now I'm stuck in a loop with NO help from Zoom and probably loose my number because I can not get any help. I any advice on how to actually get real support and help ? I cant even get this escalated ! Did anyone port a skype number sucessfully ? I fear i lost my number because  o

Good Day All This is my first time posting so I hope I am doing this correct.  I have recently (within 48 hours of this post) ported in a Canadian number and could not receive SMS. After reviewing all configuration and settings with Zoom agents, we are unable to receive SMS. I have completed the following actions but still could not receive SMS on Zoom Phone. Enable SMS/MMSAccount level – SMS/MMS toggled On.Group level – No group was setup. Set up new group with user added, SMS/MMS toggled On.Site level – I have no “Site” tab available under “Phone System Management > Company Info”.Individual user – SMS/MMS toggled On.10DLC ComplianceBrand name approved.Campaign not submitted.I was informed by Zoom agent that I should still be able to receive SMS/MMS message without Campaign approved. Yet this is not the case upon testing with multiple phone numbers Is there anything you would suggest trying? Since this number was just ported within 48 hours, is there a

Several times recently I joined Zoom meetings where the person shared some short meditative songs.  I could not hear the music, although I saw the images on the screen.  Everyone else on the Zoom could hear it just fine.  And then the other day, I was hosting a Zoom and one of the attendees couldn't hear the song I screen shared.  She had been on my Zoom calls dozens of times and we've never had this happen before.  Is there a setting I need to adjust or an update I'm missing?  Help!

So let me tell you the devices I am using.Android Device - Samsung S10iPhone 11External Microphone - Wireless K8 So I bought this mic and is working as it should. When I connect it to my android and use default camera app, it starts recording audio through USB Audio and works as it should. Same goes with my iPhone. Now the problem is in Zoom Meeting Android as it is not picking up audio from the external mic while Zoom Meeting on iPhone picks up audio from the external mic as it should.Can Anyone help me with this issue? Is there a setting, or anything like?

My audio is working fine but the video is not. I get to see a pink screen when I turn on the video. In a meeting, I could not see the video of other participants (whose videos are turned on).I also see the screen shared by other participants as pink.I tried different (Bloomberg built) video conferencing platform, it worked fine, where I am able to see my video and also the participants.Versions:Zoom Version: 5.16.10 (25689)Macbook Pro 16-inch, 2023Apple M2 ProOS: Sonoma 14.3 

Enable Zoom Recordings To Be Made By Attendees AutomaticallyEnable watermarks to be added for ownership purposes.

I have had the experience many times when someone was screen sharing (say a Youtube video) and dark grey boxes block the picture.  I believe one box was the gallery of participants on the side, I have no idea what the other grey box was...  how do you get rid of these boxes so that the screen share picture is unimpaired?

There are two of us in two different countries who need full access to our Zoom meetings Pro account. But when we get a security request for a code, we are unable to comply due to security code being sent by email when we have a different email or no email client on the Zoom computer. What is the solution to this problem?

We have daily meetings in which breakout rooms are set up for members who want to stay afterwards to chat. Our settings are such that we allow participants to choose a room and return to the main session at will.Is it possible to set up a “dungeon” breakout room in addition to our normal rooms in which the participant cannot return to the main session or anywhere else? I have seen this idea advanced as a quicker way to remove disrupters than the current poky process of removing them using the Remove function? Thank you. 

Hello - for the first time ever, I was told I had to wait 10 minutes to start my meeting back up again (I use the free Zoom account). This happened after the 40 minute limit.  Did new rules go into play today for Zoom? (7/9/23)? If not, how do I avoid this?   

please any one guide me zoom disconnected during meetings and classes

Hello can someone from the Zoom connect to set up a demo and so my team can ask general questions like interpreter troubleshooting 

Hello,I am a student on a Northshore District School laptop. Whenever I try to host a meeting it says that zoom is unavailable for America. How do I fix that with the restrictions I have on a School laptop?

Bonjour,J'ai un souci de filtre rose persistant sur Zoom. J'ai tenté avons tenté plusieurs solutions : réinstallation de l'application, suppression des fichiers de préférences, vérification des autorisations caméra, et même un redémarrage complet du Mac. Le problème persiste. Auriez-vous une solution ?

Over the last few days, my audio goes out during meetings on my laptop.  It does it on its own.  I am not touching the keyboard at all.   I have not changed any settings.   If I close out the session and relaunch, the audio is good at first but then goes out again.  It takes less than a minute after logging on for it to occur. I cleared the cache and that didn’t help.  I reinstalled the app and that didn’t help.  My drivers are up to date and I have plenty of capacity on my laptop.  I tried different headsets.  There is no difference, and I can listen to online videos without any problem.  This also happens when I change the source from headset to computer speaker.  I don't have this problem on my other computer.  The maker of the computer with this problem checked it for any errors or settings issues, and nothing was found to be a problem.  Other software programs work fine with audio.  It seems

Dear Zoom Team,I am writing to suggest an improvement to the language interpretation feature in Zoom. I work with multilingual meetings where interpreters often need to temporarily address the main room — for example, to ask the speaker a question, make a clarification, or assist the host in real time.Currently, when interpreters are assigned to a language channel, their voice is not heard in the main room. To be heard, they must manually leave their interpretation channel (by selecting "Off" in the Interpretation menu), speak, and then rejoin their assigned language. While this workaround exists, it is inconvenient, disruptive, and technically confusing for many interpreters — especially in fast-paced meetings.Suggested Improvement:Please consider adding a simple toggle for interpreters that allows them to:Temporarily speak to the main room (all participants),And then return to their interpretation channel with one click or shortcut.This would preserve the clean separation of language

I'm currently combining two subaccounts into one parent account.Let's say abc.com is the parent account domain.Both @Abc.com and xyz.com are mixed together in the two subaccounts.I continue to take the following actions:When I add and invite a user on the parent account whose domain is abc.com, the user should choose "Consolidate into Account" because his domain is the same as the parent account's.Similarly, when I add and invite a user on the parent account, whose domain is xyz.com, the user should choose "Update Email Address" because domain is the different from the parent account's.Additionally, under the association Domain section under account management >> account profile, I find three options: Manage users with the same domain Allow users with the same domain to consolidate into this account Allow users with the same domain to sign up for Zoom Which option should I select? Thanks

How do I transfer a local recording (on PC) to the cloud to be able to transcribe it pls?

dear friends, during the last months I re-used a link that I have shared with people all around te word by adjusting the dates. So the  link was made for a february meeting and then I opened the link again and connected it with a March date. I did this in the planning screen. But this seems not possible anymore. Can somebody give me a tip? 

I recorded a zoom meeting, with the host's permission.  I ended up with two files of a few KB each (an audio and a video M4A), and a 1 KB conf file on my computer. I used zoom with the application on my Windows laptop, but I didn't log in to zoom. How do I get the the recording?Thanks in advance for your help!