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THIS IS RELATED TO TRYING TO LOG IN.Under zoom.com and zoom.us I do not see LOG IN anywhere and it's been frustrating to have to keep clicking on anything and everything to finally get to my dashboard! Sheesh. Has (1) anyone else had this issue and (2) why is it so hard to reach someone in customer service to get them to fix it? Anyone know if there's a live chat somewhere to be able to connect with them? Weird thing is a few months ago "Log In" was always there when I went to either of the two main websites that I noted above. Now it's gone.

if you create a Shared Space and choose one of the default channels you have created (where every member of the organization is in the default channel) to add the members, does the Shared Space get updated each time a new employee is added to the default channel?

In my Zoom Pro app, under "Recordings and Transcripts", the link is no longer displayed next to each of my past Audio/Video recordings.  This was the best & easiest way to click on Share WHENEVER I needed to send a recording to my own email address or to 1 or more of my Contacts, even several months after the recording was made.  Note that I do not wish a third-party application to solve this issue.  Thank you for your help.

Hello,How can I disable the notification "Not hearing anything? Turn up volume"?This notification started appearing after I updated Zoom for Windows to version 5.16.10 and appears when the computer's volume is equal to or less than 10%.I couldn't find the option to disable this alert in the Accessibility menu.

How can I change the name of the sender that appears when participants receive their registration confirmation? Last year it was possible to change both the sender and the email address, now only the email address can be changed, but not the sender. Is there a solution for this without changing the account name?

Hi I am mod for an investor event for my company in 2 days and have discovered that the settings are different to the ones I usually have when I have just done a zoom webinar. I chose to upgrade my subscription to the new 'event' option as the branding is nicer, but in my trial run I couldn't work out how to get 2 speakers plus the presentation slides on the screen. It lets me select side by side presenter mode (shows the slides plus 1 person) but I want to have 2 people visible while the slides are up. I tried spotlighting two people but it isn't changing what attendees will see. Please help me!

Hola! Quisiera que los participantes en una reunión vean la versión espejo que veo yo de mi propio vídeo, y no cómo si me vieran en la vida real. No es posible hacer esto en Zoom? Ayuda por favor! No encuentro soluciones por ningún lado

Dear Zoom Support Team,I hope you are doing well.We are currently implementing a group video experience using the Zoom Video SDK (version @zoom/videosdk 2.3.0) in a React.js (TypeScript) application. As part of our requirement, we aim to render up to 12 participant video streams simultaneously on the screen.However, we are encountering a critical issue once the number of participants increases during the session. Specifically, when the 5th or 6th participant joins, the previously rendered participant videos begin to flicker intermittently. At the same time, the browser console repeatedly logs the following warning:“WARNING: Too many active WebGL contexts. Oldest context will be lost.”After this warning begins appearing, some of the video streams flicker, freeze, or turn blank. Based on our analysis, this behavior seems related to the SDK creating individual WebGL contexts for each video element, eventually exceeding the browser’s maximum allowed number of active WebGL contexts.To help

Hello,I have a small issue with the Zoom API. When retrieving the participants of a webinar, one of them does not have a “last_name” field. However, this field is required to join our meetings/webinars.What’s even more confusing is that, when retrieving the participant list through your interfaces, the person does have a last name.How is this possible?

I am the only one able to start sessions on my Zoom Pro account.  And I would like to temporarly transfer this responsibility to another people of my organization ?  Nothing is done today for that (no e-mail déclared in Zoom paramters).  What I have to do ?  Thanks a lot ! 

I recorded a meeting this evening that has not shown up in my account. This has never happened to me before. I am the host and the owner. How can I retrieve the recording? Thank you. 

Is there a way to set up a webinar in which the webinar participant will have their camera on, but mic will be off until unmuted by host?

So, Zoom has now added Autoframe for your video source, but we still don't seem to have ordinary Zoom software/settings for manual Resize/Pan/ReFrame  of  the video image. This facility, which users have been asking for since Zoom started, is still missing. Yes, on a PC/Mac, yes you can use OBS to pre-process the camera/video image, then use your virtual camera in Zoom. Yes, on a Mac, you can use iGlasses from ECAMM to pre-process the camera/video image, then use your virtual camera in Zoom. On the iPad and other tablets/phones there's nothing to do this 'live camera/video Resize/Pan/ReFrame postprocessing'. If you can do some fancy image shifting with 'Autoframe', then come on Zoom, give us a simple camer/video feed Resize/Pan/ReFrame control for ourselves! 

We make extensive use of Auto-Framing with our older Poly X50. Recently we purchased some new Poly X72 units and were extremely disappointed to find that they do not appear to support this feature. Does anyone know if there is a way to get Zoom Room participant framing working with the Poly X72? Thank you.

Seeing this happen more and more in one of our rooms that utilizes a Poly Studio G62. Anyone else running into this issue/know how to permanently resolve?  

I have been using Zoom for 1 on 1 meetings with my students for the last 2 years on my all in 1 PC desktop. I do not have external speakers nor an external mic. There is no one else in my office so no other computers or speakers near me. I use the original sound for musicians and no noise cancelations since I need to make sure we both can hear softer sounds such as /k/ and /th/. Everything has been smooth up until a few weeks ago when my voice started echoing like crazy. My students can't hear it on their end, and they don't echo, only I do ( on my computer only). I have updated drivers, used head phones, played around with mic and speaker volume , as well as played around with some of the zoom sound options... nothing has helped....... any suggestions?

Our organization has been using Zoom for several year, but now it's getting more and more difficult to use. The people who want to join a meeting have had difficultly with their existing Zoom app. Sometimes, they are given a message that Zoom must update before they can join the meeting. After the update, they are asked for a lot of information that was never requested previously. It appears the Zoom update gives them a Zoom Workplace account. When you search for a link to download the basic Zoom meeting app, the Knowledge Base says to go to the iOS App Store and search for Zoom - One Platform to Connect. There is no such app in the iOS App Store.  😠 Other links on the Zoom web site to download the Zoom app take you to downloads for Zoom Workplace. Our people don't want to join the Zoom Workplace. We just want to have basic meetings. Our organization has the Zoom One Pro plan, but most of our members have been using the free Zoom meeting app. Please hel

Is there any keyboard shortcut for "clear all drawings", while doing annotations in a meeting? In the zoom client in Windows, or other supported OSs? I find none documented in the UI, or in the online help (looked at the help for Win, Mac, and Linux), or indeed in googling more widely.(One blogger showed some including a command-shift-c, which would seem a MacOS shortcut. I could not get any combination of ctrl and/or alt and/or shift and c to do that on Windows--on the latest zoom client.) If it's not possible, might anyone from Zoom be able to chime in on whether it might ever be considered? or where best should such a request be made? Thanks.

Hello Zoom Team,I’d like to request a much-needed enhancement to Zoom’s transcript feature that would significantly improve usability and avoid lost content—especially for co-hosts and participants who rely on transcripts for meeting documentation, note-taking, or compliance.Feature Request:Please add a Zoom setting or transcript app enhancement that enables auto-saving of the meeting transcript to a user-defined file path (e.g., local drive, OneDrive, or network folder).This would eliminate the need to manually click “Save Transcript” at the end of every meeting.Why this matters:Transcripts are often lost when another host ends the meeting before I have a chance to hit "Save."Sometimes the transcript panel gets hidden or closed, and I simply forget to reopen it to save before leaving the meeting.In multi-host meetings or high-stress environments, it’s easy to miss the manual save step.Having a simple option like:Auto-save transcript to: [file path]would solve this entirely and align w

I find the live transcipt feature very useful during our calls. I don't usually make an audio recording of calls. But when the conversation is finished, I usually have to wait until everybody has signed out and then shuffle about to find the transcript,  then open it, then view it in folder and then save it in a relevant directory on my computer.  If I exit the call myself as the host, there does not seem to be way to find the transcript.  My method seems clumsy and wasteful. Is there a better/faster way to do this and can I do it after the call is completed.  TIA GB

ズームでマイクをON/OFFすると「numute」「mute」と英語が流れます。この英語の音声が流れないようにしたいのですが、設定の中の項目が見られません…その改善方法は考えてぜひご教示いただきたいです。

With the AirPods Pro 2, I can mute and unmute by double-clicking on the stem. Not so with the AirPods Pro 3. Is this due to Zoom or Apple? It was a very handy feature that's now gone. Sad.

I set my zoom background to a solid color (purple) and now I cannot change it back to "none." I can't even find the way I set it to purple in the first place. I only have the option to choose an image, none or blurred. When I choose an image it does update my background but if I go back to "none" it goes back to the purple. I've updated and restarted, deleted the app and re-downloaded. Any suggestions would be so appreciated.

HELLOI PROBLEM THE MASSAGEAB UNKNOWN ERROR OCCURREDERROR CODE 100000403WHEN I WANT OPEN NEW MEETING THANKS

Good afternoon, I have an Axis A8105-E intercom door camera, and I would like to get it working with Zoom Phone. After entering in all the information for the manual provisioning, and enabling sips I was able to get it provisioned with Zoom phone. I can make calls to the common area extension assigned to the phone, with the device automatically picking up and two way audio established. However, when I press the button and attempt to have the device call a Zoom extension, or even an outside phone number, the call rings, and when the recipient picks up the call just ends. Are there any settings I am missing? Any insight or advice would be greatly appreciated.