Products

Good day,I tried to link my presonus audio box usb 96 with zoom on my dell inspiron laptop so that I can use two external microphones but only one of my microphone channels are being recognized even though windows recognizes both channels, did anyone ever experience this problem?

Hello Zoom community, I couldn't find any switch to enable sending cloud recording links to everyone.Therefore, I need to manually forward the link to others.Is there any way to send recording link automatically to others? thanks in advance!Zoom is the best meeting app.

Getting this error (title) every time my client tries to schedule a meeting via Outlook. Anyone encounter this error before and know how to fix?

Incredibly odd summary, where the AI notes referred to us throughout as the name of one of our main competitors.  How would this even happen? • Xxxxxx team to review the <Vendor name> proposal and pricing details.• Bob to schedule a follow-up meeting with xxxxxxx in September to discuss the proposal. • Xxxxxxx team to evaluate the impact of Vendor implementation on their project development.

I'm struggling to find an older version of the Linux Zoom Client to downgrade to. For the last few versions of Zoom, I've had a lot of trouble with screensharing - which isn't a good look in front of my customers. I've filed plenty of error reports each time it's happened but Zoom don't seem interested in doing anything about it. Does anyone know where I can find an older version of the app?  The Zoom download centre doesn't seem to understand the concept of "old versions".

A friend used my computer to start her meeting. Now when I join zoom, it identifies me as her. How do I change this so zoom identifies me when I sign in? 

Hey,im trying to use the Zoom Meeting SDK for Unreal on my MacOS.But the Unreal Project can't import the content of the ZoomSDK.Is the SDK for Unreal not MacOS supportive?What should I do?

I need to see all participant boxes in my gallery view recording, even those who have no video up.  I just had a recording with 15 people and a bunch of them did not have video up, but they occasionally spoke.  I can't tell who is speaking because none of their boxes appear in the gallery view recording.  I have "Hide Non video participants" unchecked in the app.

Hello - just posting a call out that I can't seem to find anyone else having trouble with. When zoom workspace is open and running in the background, the keyboard shortcut for a screenshot continues to interact with all other open and running apps which is troublesome since the shortcut for a new browser tab is also control+t. Can someone get this to your development team to change that shortcut to literally anything else, please?

Would be great to always open chat in it's own window (popped out), instead of merged with main window. Opening it inside main window messes up window layouts.

Hi. I wanted to have a specific set of users to always have automatic call recording enabled. I thought that I could do this by creating a "Group" in Zoom, and setting the Automatic Call Recording option to "On", and then assigning users to it. When I did that, the calls were not recorded though. If however, I go into each user individually, and go under their "Policy" setting, I can enable it there and it works, but I'd prefer not to have to manage this setting for each individual user. Is there any other way to apply the automatic call recording setting to a group of users? or is their something I could me missing that's causing the group setting to not be applied? I've tried locking it, as well as disabling it and turning it back on again.

Onde consigo um cupom de desconto para assinatura no plano PRO?

I am using the following API to get the list of whiteboardshttps://api.zoom.us/v2/whiteboards It was returning only the latest Whiteboard and not everything. When I went to the web portal to check, I found something strange. the All Whiteboards tab shows only the latest whiteboard and the Recent Whiteboards tab has all the other whiteboards. I have created 5-6 different meetings and opened a whiteboard session in all meetings. In the All Whiteboards tab I see only the latest (Meeting 6) whiteboard and in the Recent WhiteBoards tab I see the remaining whiteboards for Meetings 1-5.  There is no way I can query the recent whiteboards in the API. Can someone please help me to identify what am I doing wrong ? 

Trying to create a routing profile that will prioritize who will receive calls in a given ZCC queue. Set up the routing profile with multiple agents being given the highest priority (3) and then one agent at priority (2) and one agent at priority (1). When testing the agent set at priority 2 would be first dialed, then priority 3, and finally priority 1. The queue was set to longest idle. Trying to figure out why the queue set up did not seem to be actually following the routing profile. 

hi  everyone, i just want to ask that while using whiteboard how can we stop participants to write on it?

Hello! I have a few students using Chromebooks and Macbooks. They cannot find their annotation tool. Can anyone provide guidance on this? 

You have allowed spammers and scammers to drop people onto a zoom audience list without their permission. They send dozens of emails, including changes to schedule or changes to title, with no easy way to report it as spam. Annoyingly, the meetings automatically show up on my calendar. I get four or five of these every single day.  It used to be if I saw an email from Zoom, I paid close attention. Now I assume it's spam, which means I will likely miss some notifications from meetings I actually did sign up for. Please, please, please add a button to every single email that goes out from you from meeting organizers that says "report as spam" or "I did not sign up for this" and then take action to shut these people down.

Hi everyone, I've been using zoom webinars for some time, and today I encountered this problem for the first time.I was in webinar practice session with two others panelists and none of us were able to share sound during screen sharing. I can see the Share Audio option in the bottom corner, but I can't check it.I would appreciate any solution to this.  

I am writing regarding an urgent issue with a lost conference recording. We hosted an important conference via Zoom which was set to be recorded to the cloud. However, we discovered that the recording has disappeared, and we believe this may have happened due to insufficient cloud storage space. Is it possible to recover this lost recording from Zoom servers? We are prepared to immediately take any necessary steps to retrieve this vital content. Thank you for your help.Sincerely,TroyanSchool

 new basic member.  scheduled a meeting to myself, I do not get an invitation link as I have when other people schedule meetings with me.  iMac with the most current operating system

About a month or so ago Zoom updated something and now I can't hear my participants before or after meetings I used to be able to talk with them before class, then I'd mute them during class, and we could chat again afterwards. What do I need to change? Thanks in advance for your help!

I simply want one main number for my business that one person is assigned to. However, it seems no one is able to reach us without entering in an extension number while dialing. How can I get rid of the extension number? Our hope is to just have one phone number for our business and one person assigned to receiving those calls. Help!

I cannot type "@" as part of an ID. For example ***********

This has never happened before, in my meeting last night I could not share my screen. Any clues as to why?

Since Zoom version 6.4.10.2027 and now with Zoom version 6.4.12.2180 on Ubuntu 24.04 my audio settings screen is malformed.For me in Zoom version 6.4.6.1370 is the last version where the audio setting screen is working correct.The problem of the audio setting screen is that the the screen is divided in half because the right vertical slider bar is placed in the middle. Because the screen is cut in half, you can not use the audio setting screen normally. The function which are accessible on the left sight are working normally. How can I fix this problem? Or if it can not be fixed by the community, how can this problem forwarded to technical support. I have a free account.