Meetings

When I connect my headphones to my computer, I can't hear anything and no one can hear me on Zoom. Zoom says that the microphone and speaker are set to my headphones, but it doesn't actually work. I thought it was a problem with the headphones (Bose) so I tried it with Apple Airpods Max, but I'm having the exact same issue now. It worked earlier this week, but then it didn't work today, and I haven't changed any settings between now and then. 

My boss has a Zoom account used for client meetings and he is the only user who hosts meetings. I am setup as Admin. I need to schedule meetings on Boss's behalf almost daily, however I do not host meetings ever and only occasionally attend zoom webinar trainings that are sponsored by our company's home office. I currently have to login under Boss's username to schedule a meeting and this sometimes causes issues if he is on a meeting when we need to login to schedule something. And when I do attend a Zoom Webinar it defaults to his account and shows his name and picture instead of mine. This is annoying and makes scheduling very tedious and sometimes stressful. I looked into setting up Scheduler Privileges and am more frustrated because it sounds like the only way for me to be able to do that is to add myself as a second licensed user and pay double the cost, just so I can schedule meetings for him. This makes no sense and I refuse to believe this is the case. I can cert

Hi,We have a company wide zoom account that we use to host meetings with people outside of our organization. This doesn't happen every time, but occasionally several people who join the meeting will all be assigned the name of one of our coworkers. I saw something somewhere else that we might be sharing the start url instead of the join url, but I'm unsure if that is really the root of the problem because 1) Its only a few people whose name is changed, not everyone and they're all using the same link to join, and 2) our coworkers name that they are assigned is not the name on the host account, our company name is.  This has frequently happened in meetings that this coworkers is not even a part of as well, and its always her name that is duplicated. Any insights into why this is happening would be greatly appreciated! Thanks!

Hi,I can't use the backgrounds of Zoom in Fedora Linux, i select it but doesn't appear, any help? Thank you

Hello. Our Meetings often run without a host so there is no-one to End the Meeting. Can I change a setting so that the Meeting times out after 30 minutes of inactivity?

Zoom stopped working in between a workshop and kicked out all the meeting participants. When the host tried to login using the same meeting details, could not do it. When host tried to create a new meeting, the status is shown as Connecting but did not start any new meeting. Error code displayed was 103033. Did this happen to anyone and is there any reason for this?

Hi,  Despite having contacts imported through a CSV (and showing Name + Email), when I schedule a new meeting; I don't have any suggested contact / email when I start typing under "Attendees". I find this mind-blowing... How can I fix this?   Screenshot: https://ibb.co/WzxfjrJ 

I have a paid Pro account and since I enabled 'functional cookies', Zoom started crashing during meetings. Besides that, I cannot get to 'settings' to reverse the cookies situation. 

As an admin, can I delete cloud recording data which has been created by other members?

I had a meeting today that I recorded. However, in a rush after the meeting, I closed all of the tabs which included the downloading of the recorded meeting to my computer. How can I recover that recording to review? I would appreciate any information. Thank you very much.

Hi everyone, I hope you’re doing well! I’m currently experiencing audio issues while using the Zoom app during meetings, particularly in conjunction with edge computing environments. Participants often report difficulties hearing me, and I also encounter delays in audio transmission. I’m wondering if anyone else has faced similar issues and what solutions you might recommend. Are there specific settings or configurations I should consider to improve audio quality during my Zoom meetings?Any insights or advice would be greatly appreciated! Thank you in advance for your help! Thanks!Ederson

I'm getting no audio on Zoom. I can hear them but they can't hear me. I get a dialog box calledChoose One of the audio conference options. Then in red: Leave Computer Audio Failed to detect your microphone. Please makesure your microphone is properly connected

I noticed an issue when someone is speaking on Zoom and another person starts talking at the same time, the audio cuts off on the other person entirely and you can see the person's lips moving but no audio coming out. This is an issue that was previously fixed but I recently updated Zoom to 6.2.3 and now this issue is happening again. How do I fix this or is there a way to download a previous version of Zoom where this wasn't an issue?

Hello.  I am on Version: 6.2.0 (1855) and when I try to share my screen or a document with my meeting participants, I get a black screen.  I can't see anything and neither can they.  The only thing I can share successfully, is the Whiteboard.  Any ideas?

The Zoom International Dial-in Numbers does not show up in the invite.I only see a zoom link.I did turn on "Show international numbers link on the invitation email" from the setting.  In the actual invite setting on outlook calendar,I tried to turn on "telephone and computer audio", but it keeps going back to only " computer audio" can anyone please help!?? Thanks.

I record my classes to the cloud. I am in gallery view, and that is the view that is recorded. But when I am screen sharing, the recording shows only the active speaker. I believe my settings are correct: Under 'Settings' and 'Cloud Recording' I have selected 'Record gallery view with shared screen'.  

Hi my name is Abby and I am hard of hearing and I've been trying to find a way to have an ASl interpreter on  zooms because someone told me that is a thing and I can not see to find it and its really annoying me because I don't understand what people are saying to me when they are talking

My wife has been part of a weekday morning Zoom for some time now,  and has always had an issue where the meeting host often plays music at the start of the meeting.  The sound quality of the host's song audio is really poor, to where you can sometimes barely hear the songs.  However, there's absolutely no issue with his microphone when talking, even over the music. There are sometimes hundreds of others on this same meeting, none of whom seem to express any issue with the music from the host.  I've gone and switched laptops for her and get the same result.  I've turned off signal processing in Zoom Settings. (no change).  I've tinkered with other settings on the laptop, improved the wi-fi reception, etc.  I can't believe she's the only one having this issue if you were to say it may be from the Host's side.

Hi - whenever I screen share (joining Zoom from my Chrome browser) the microphone access is not activated when I screen share. This seems to be a relatively new issue.  I've also had the same issue when I've tried to use Chrome from the web store (see image below). I haven't tried joining via the Zoom for Chrome PWA.  I use Zoom quite frequently for presentations as not everyone has Microsoft Teams or uses Google Meet. This is turning into a professional disaster - would appreciate any assistance. Was not an issue when I paid for Zoom premium!

My last few Zoom meetings with a friend - he initiates and I join - his video is completely pixelated. He sees my video clearly, he sees his own camera clearly. I have tried uninstalling Zoom and reinstalling, changing HD to Non HD settings on both ends - no change.     

I have recently create a zoom invitation link, but when i went to copy invitation the link is not the same as what i have created. (ie: the meeting code and passcode is not the same) is there an error or system issue?

I hosted a webinar today that's divided into 4 parts. I recorded the webinar, paused the recording during a break, and continued with the recording after the break. I ended the recording after the first 2 parts so the file would not be too big. I repeated the same process for the next part of the webinar.  Now, I can only find the first part of the recording; the rest is gone. I normally do this for the webinar, and there have never been any problems before. I tried contacting Zoom support, but all they said was there were no active accounts under my email address when clearly I was logged in throughout my whole meeting.  Can anyone please help ? 😞 

¿Si actualizo mi plan de pago (ahora lo tengo gratis) puedo recuperar las grabaciones que tenia en la nube?

i need help with my Zoom account. I've lost access to the 2FA and recovery key backup, but I still have my email and password. Currently, I'm stuck because the TOTP is blocking me from logging in. I tried contacting support through chat, but it was unhelpful. Any advice on how to remove 2FA from my account would be greatly appreciated.

Hey! I am Ukrainian but im in Germany for 4 weeks. How can I have a free access here?