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Newcomer
Oct 3, 2024 4:24 PM UTC
Solved

recovery of recorded meetings if not downloaded

I had a meeting today that I recorded. However, in a rush after the meeting, I closed all of the tabs which included the downloading of the recorded meeting to my computer. How can I recover that recording to review? I would appreciate any information. Thank you very much.

YaBoiB
YaBoiBAnswer
Employee
Oct 3, 2024 10:32 PM UTC

Hello @tsw5104, 

 In the location where you keep your local recordings there will be two files called "double click to convert" simply click on those two files one at a time and it will restore your recording. Your recording is still on your hard drive, it has just not been composed properly to date. 

 

Here is a support article that will help you out with this process. 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061761

3 replies

YaBoiB
Employee
YaBoiBAnswer
Employee
Oct 3, 2024 10:32 PM UTC

Hello @tsw5104, 

 In the location where you keep your local recordings there will be two files called "double click to convert" simply click on those two files one at a time and it will restore your recording. Your recording is still on your hard drive, it has just not been composed properly to date. 

 

Here is a support article that will help you out with this process. 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061761

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MGSR
Community Manager
Community Manager
Oct 11, 2024 8:44 PM UTC

Hi @tsw5104!

Did you see the previous response from @YaBoiB?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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MGSR
Community Manager
Community Manager
Oct 21, 2024 11:25 PM UTC

Hi @tsw5104!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

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