Meetings

I've been having a devil of a time getting Zoom meeting to work without crackling audio.  I believe this is only sound out and not the microphone as I haven't had a complaint as of now.I've read a number of posts and there is something about reducing the buffer but after Googling how to do this I'm stumped.Hardware/SoftwareWindows 11; HP laptop; Bluetooth headset; Zoom 5.16.2 (22807)Sound and microphone are OK on all other applications.  There is no crackling.Bluetooth headset audio and microphone OK on other applications.If I use the laptop speakers there is no crackle on Zoom.  Test various audio and video applications and no problem on sound or input. Steps to reproduceConnect bluetooth headphone. Listen to music and test.  No crackle.Open or join a meeting in Zoom and there is a crackle.Attempted Solutions so farTurn off all audio enhancement on Windows 11.  Sound still good on other apps but crackle on Zoom.Forget bluetooth headset and recon

When you go in a breakout room, it's hard to see what room you belong to. A message is only briefly shown, if you miss it, you miss it. People may not be friendly enough with the tool to go and figure out what room they belong to. When in a breakout room, there could be people sharing a screen, or a Zoom app running. All of these take real estate in the top bar, and the breakout room number disappears. I would prefer for the breakout room to always be shown. This is useful for context, and simplifies the user experience. For example, it could be important to know the room number when the host has assigned exercises to individual rooms, and sends people randomly there. People right now get confused because they can't see their room's number. 

I have a recording in cloud and when i change the settings to not show the transcript and chat and then share the link and email to myself to test it still shows both. Help

my camera view is focused the wrong direction from my keyboard and needs to be flipped back to face me.  Where can I flip is back to face me as the participant?

Zoom has this voice notification feature that I can't turn off. It is audible voice that says when I share screens, turn on audio, or have new emails. how can I turn it off? I have already gone into the accessibility tab and unchecked all boxes and that did not work. Is there another workaround?

Hi there,  my video is perfect in preview mode before entering the meeting. Upon entering the meeting Zoom is zooming my video in. That sucks. I have a fine background with my company logo put in perfect lighting. I use zoom in chrome browser, actual version.It has nothing to do with my camera settings, the OS settings or the browser settings: Google Meet and Teams work perfectly well. Please help. It is just ugly to have my video zoomed in. ThanksFrank

I have used Zoom for years and still to this day when a meeting is completed... the message box of "Converting meeting recording" comes on my screen and is on top of all other windows and I cannot get it off until it is done converting. It is in the way and effecting my other work. I have requested this feature to be fixed before... How can I get this fixed right away?

20% of the time I'm on a Zoom call the voice of other people in the call is garbled. I am the only person who has this problem on the call. When I use transcription apps such as Otter.ai it also cannot pick up the voice and is not able to transcribe properly when this occurs. Other times it works fine. My upload and download speeds are extremely high, so why is this happening? I'm on the latest version of Zoom using an android laptop.

I have worked out how to save the auto transcript in recordings as subtitles, and I can see them in the recording (when viewed in Zoom). However, when I download those recordings the subtitles no longer show up - anyone know how to get the subtitles to save to the downloaded recordings?

I saved about a dozen contacts in the program. According to everything I have seen when I want to schedule a meeting I can start typing the first 3 or more letters in the name/email of the contact in the attendees field and a list should pop up of names that match. Is there an option I need to turn on to make that happen?  

Hi! My Zoom Desktop Client (on Windows) updated to one that has consolidated the Calendar and Meetings tabs (or so it says, feels more like it -lost- the Meetings tab) and now I can't really access cloud recordings from my desktop client. Or I just can't find them. Is there a way to go back to the old UI? Having to log into my Zoom account on my browser when I have a desktop client open just to get a cloud meeting's URL is a really bad experience.

I was a participant in a class that provided us with a recording. It says there are 4 files to Download (upper right corner 'Download (4 files)', but when I click, only 1 mp4 file downloads. We need access to the other files. The owner keeps saying they're all available. What am I missing?

Is it possible to stream from a Canon EOS R100to a Galaxy Tab A9 +5G?Should the Elgato Cam Link 4K be recognizedas a video source in Zoom?Можно ли настроить потоковую передачу с Canon EOS R100 через Galaxy Tab A9 +5G?Должен ли Elgato Cam Link 4K распознаваться в Zoom как источник видео ?

I am unable to add alternative hosts in my zoom meetings. It appears 'unable to assign as an alternative host because the user cannot be selected at this time'

Hello,on the meeting half of the group is advanced and half is beginner. I need to pair one beginner with one advanced per room. Is it any automatical way to do it without manually creating the rooms and assign certain participants please?

Hello,    I am trying to generate a meeting registration report, and when I enter the meeting ID or the date of the meeting it shows no data. These meetings are within the last month so I don't understand why they are not generating.    I would appreciate some assistance! 🙂    Thanks!

I have been using the feature "PowerPoint as background" for a few years and I have never had a problem in sharing my slides that way, and stopping and restarting the share with the same slide deck. Over the last month, if I stop the share and try to restart using the same slide deck, I get a message that says, "This file is in use. Enter a new name or close the file that's open in another program." The PowerPoint file is not open on my laptop or in any other programs, but I can't reopen it in Zoom. I would appreciate guidance in solving this issue as I love this feature and use it frequently.  @zoom 

I would like to make a kind request to Zoom Company to make the Arabic Language Translation  (اللغة العربية) available on Zoom. Many Native Arabs use Zoom to deliver their lectures and host their online conferences. And unfortunately, they do struggle  ALOT in utilising zoom appropriately due to langue barrier. This will be a great opportunity for zoom to expand as this will attract many users to utilise this platform more safely and conveniently. (Those users often rely on very small number of individuals  to teach them how to open the zoom , mute/unmute participants during meetings  and download recordings from the Cloud). Please do consider my request and I promise you, you will NOT regret it. Kind Regards  

Hello, I join my company's zoom meeting and become the host.  I am responsible for creating breakout rooms.  Lately the scroll bar of my breakout room window disappears which makes it hard to set up a larger number of rooms.  It happens sporatically it seems.  The account used for the meeting is not mine.  It is my bosses' and no one else has this trouble.  Any help would be appreciated. We are using zoom workspaces and would have the latest updates installed. Thank you

Our company has some Zoom Rooms, but most employees only have meeting basic accounts.is it possible for those ‘basic’ users to book a Zoom Room for a meeting that goes Beyond the normal 40 minutes limit? If so, how do those users make that kind of booking?

I have users that are experiencing poor audio quality when in Zoom meeting (video works just fine).  Looking at the audio network tests, the users are seeing anywhere between 20-70% receive packet loss.  I cannot figure out why this amount of packets would be dropped coming into the workstations.  Teams and GoTo meetings are perfectly clear.  We utilize Fortigates running 7.2.4 and have created policies that are not performing app control, deep inspection, etc.  We also have Cloud Genix SD-WAN devices running 6.0.1 and I have created a policy forcing all Zoom traffic out a single connection. We still receive the 20-70% packet loss and it appears to be only when using Zoom meetings.  Has anyone else experienced similar issues?  Any help/suggestions would be great. 

I recorded my first meeting and cannot find it anywhere. The meeting was scheduled by another user and I joined her link. I pushed the record on my side but thought the recording would be saved on her end since she scheduled the meeting. Anyhow, I have checked for the recording and nothing exists. This meeting took place 6 days ago. Please advise on how I can retrieve it. It's very important. 

I have searched at both the Zoom Admin level and the user level to find the recommended solution provided by @CarlaA to this issue, and the solution doesn't exist. When I search for the keyword Merge, I get this response: No Setting Found. I have people at my organization who DO NOT want their calendar and Zoom meetings to be merged mainly because they are responsible for setting Zoom meetings for other leadership in the organization, and they need to be able to quickly go in and find what they need and fix it.  I need a solution to this issue.  Please advise. 

Hi there, I was wondering if you can help me out.  I installed Zoom 5.7.5(1020) and I clicked on Google account to log in but the software didn't respond. Also I tried to click other button only log in worked.

I update Zoom to 6.2.11 but then every time I join a Zoom meeting it says I have Zoom 5. something. Please help.