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Newcomer
Aug 19, 2021 1:03 AM UTC
Question

I can't log in zoom with Google account.

Hi there, I was wondering if you can help me out.  I installed Zoom 5.7.5(1020) and I clicked on Google account to log in but the software didn't respond. Also I tried to click other button only log in worked.

    7 replies

    Employee
    Aug 19, 2021 1:25 AM UTC

    Hello Terry, after your installation , have your tried to reboot the computer? Or did you try to close the app and re-open it. Seems the application is stuck for some reason. Maybe the application was not installed properly. If it is still the same issue after you reboot the computer, i recommend you to uninstall the Zoom app and download it from Zoom office website:zoom.us.

     

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    Newcomer
    Aug 30, 2022 2:48 PM UTC

    This is also an issue for me

     

    I click the Google icon to sign in on the Zoom Client application on my Mac, and after clicking on my account to sign in I receive a 504 Error

     

     

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    Newcomer
    Aug 31, 2021 5:20 PM UTC

    Worked like a dream.  Sorry I had to miss 2 meetings before I found out what was wrong!!!  Thanks!

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    Newcomer
    Dec 5, 2024 1:25 AM UTC

    Having the same issue as the others.  Zoom seems to be broken and will not allow you sign into zoom via a google on an android phone.  Is there a fix coming?

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    MGSR
    Community Manager
    Community Manager
    Dec 11, 2024 6:19 PM UTC

    Hello @LeoInvictus,

    I'm sorry for the inconvenience. 

    Try clearing the cache in your app settings or reinstalling the app. Also, ensure that the app has the necessary permissions to function properly.

    Let us know if you need further assistance.

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