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Newcomer
Jun 24, 2024 5:18 AM UTC
Question

20% of the time I'm on a Zoom call the voice of other people in the call is garbled

20% of the time I'm on a Zoom call the voice of other people in the call is garbled. I am the only person who has this problem on the call. When I use transcription apps such as Otter.ai it also cannot pick up the voice and is not able to transcribe properly when this occurs. Other times it works fine. My upload and download speeds are extremely high, so why is this happening? I'm on the latest version of Zoom using an android laptop.

2 replies

Newcomer
Dec 4, 2024 9:05 PM UTC

I have this same issue. Has anyone got a solution?

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MGSR
Community Manager
Community Manager
Dec 12, 2024 5:19 PM UTC

Welcome to the Zoom community, @dhymson! You can check out this resource for troubleshooting audio issues. Please let us know if you need further assistance.

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