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Attendance Reports Not Generating

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Hello,

I am trying to generate a meeting registration report, and when I enter the meeting ID or the date of the meeting it shows no data. These meetings are within the last month so I don't understand why they are not generating.

I would appreciate some assistance! 🙂

Thanks!

ChrisOAnswer

Specialist

Yes I am just looking for attendance reports.

Do you have the date range set to include the actual date of the meeting? It defaults to the last week I believe and if the meetings are older they will not show up unless it is changed.

ChrisO

Specialist

Did you require registration for the meeting?

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OAHSSCAuthor

Explorer

No, and I don't remember if I've ever done that previously because I do have previous reports from earlier this year.

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ChrisO

Specialist

Registration reports would only be available for meetings that require registration. Are you maybe looking for just attendance reports?

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rcampbell

Newcomer

I experienced the same problem. When I set up the meeting there was no way to require registration. I too am only looking at getting an attendance report. Since I had to purchase additional seats to my Pro account, did eliminate my attendance report.

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drcindy124

Newcomer

I'm having the same issue. I have successfully generated attendance reports for years. Yesterday, out of the blue, no data showed up. The meeting is there; the participant count is there; however, I get nothing but a blank Numbers sheet when I try to export the data. See attached. I'm using a Mac; I'm going to see what happens in Windows.

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oignon4512

Newcomer

Did you solve the problem? What happened? I have the same problem right now and I really need the attendance report for my class...

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MCCGDL

Newcomer

I'm having the same issue too. I have successfully generated attendance reports past year (2021). Meetings on 2022 have no data... I also tried on mac, on other browser, etc... no data at all... for making proper reports

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Raurie

Newcomer

Me neither, I don't have any options to export attendees like stated in help
How do I get a csv-export of attendees?

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Raurie

Newcomer

Any update?

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agamiryu

Newcomer

Same issue here. Zoom definately needs to look at this. I've been able to generate these reports in the past with no issues.

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Olivotti

Newcomer

Hi everyone, I have encountered the same situation with our account. I can see the meeting and the number of attendees, but when I try to export to CSV it is blank.

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