Meetings

ABSOLUTELY NO SUPPORT FROM ZOOM. How does one get a technical support worker on the phone?? We pay $1200 per annum and can't get a problem fixed.... NEED HELP For some reason since mid last year update, the option to add HOST (internal host) to a meeting we create has disappeared. After so many back and forth emails with Zoom, they don't seem to get it. Previously we would create zoom meeting (reoccurring) via Google Calendar- then in the zoom desktop app there was a option to assigned a HOST (Meeting>Edit>down bottom see more> can choose to record meeting and assign host)**This option disappeared mid last year. Zoom were unable to work out why this option disappeared (on our Desktop App) so 'THE WORK AROUND" we found was to then go to the iPhone APP and the option was still there when you went to edit the meeting (Meeting>Edit>down bottom see more> can choose to record meeting and assign host) Now when we create an reoccurring meeting, this o

I have the latest Zoom version, cleared cache in Zoom apps and browser, made sure avatar functions are enabled, restarted, uninstalled/reinstalled Zoom, terminated and re-established my account. AND STILL when I sign into my volunteer group's website and click to open Zoom in a browser, all the options are available (Avatar, Video Filters or Studio Effects) until I sign in with my personal account information (which Zoom requires that I do when I click Avatar option in Video menu) and then all the options (Avatar, Video Filters or Studio Effects) disappear. I am located in the US Central time zone. Please help!

I have been teaching yoga on zoom for 5 years and today with the new update I cannot see my entire body in the screen. No matter how I tilt the screen or what height it is on, it only shows the top half of my body.  This is a big problem as I make my living on zoom. 

ZOOM Version: 6.3.10 (59437) Hey,i connected my piano via USB-midi-controller to my Win 11 PC.When I play something and record it with the build in Windows Audio recorder, nothing is cut-off, perfect sound.If I do the same in Zoom, it cuts off lower sounds. It is already done in the microfone test. I already activated "original sounds for musicians" and tried some other settings, nothing helps.Any ideas?

The original sound for musicians is turned on at the beginning of the meeting/class that includes music in the background. During the meeting, this feature turns off on its own and searches for a different default speaker and microphone, which then disables the music for the participants. How can we stop this from happening?

Hello, I am using the Zoom Linux client on Mint Linux (Ubuntu/Debian variation). My video is fine. I can hear people in my zoom meeting just fine. They can't hear me.  All they get is some strange distortion noise. I'm using a USB webcam plugged into a desktop PC How can I begin trouble shooting this? Thanks Steve

Hi, There is a glitch in the zoom program.  When a zoombombing occurs and we Suspend Participant Activities- the participants should not be able to do anything at all.  But, they can use the react button.  And raise their hand and put their hand down over and over, thus making their square jump to the front of the cue and then back to their original spot.  This is occurring on multiple paid accounts with very strict security settings set up.   And if there are multiple zoombombers at the same time, then multiple people are raising their hand over and over and they then are jumping to 2 squares each.  Making it much more difficult to remove and report them.   Why does the zoom program allow all participants to "react" when the host has enabled the "suspend participant activities" which is supposed to freeze and lockdown everything? Thank you

Me puede por favor alguien ayudar, cuando imparto una clase activo mi sala y al compartir una presentación de power point se duplica mi cámara y esto confunde a mis alumnos, además de que tapa las diapositivas. Si alguien me puede dar el paso a paso para configurar y evitar esto se lo voy a  agradecer. Ya consulte el chat pero el bot responde boberias que nada tiene que ver con lo que le pido.

Is there a way to see if previous scheduled video calls were actually made and for how long they lasted? I see Previous Calls that I scheduled but I need to know if they happened and the duration. Thanks

Zoom high RAM usage just after startup, not in meeting. Screenshot taken before zoom was launched, system idle.System RAM usage 829 MB. Screenshot taken after zoom was launched and finished loading, system entered into idle, zoom NOT signed in.Zoom RAM usage 137 MB, system RAM usage 1.3 GB. Screenshot taken after zoom was closed, system entered idle.System RAM usage 829 MB. Screenshot taken after zoom was launched and finished loading, system entered into idle, zoom SIGNED in.Zoom RAM usage 822 MB (5x increase), system RAM usage 2.2 GB.

How do I change my virtual background in Zoom?

I upgraded to zoom one pro on 25th April. I had my first zoom meeting today and it ended after 40 minutes even though on zoom one pro there shouldn't be a time limit. I have a meeting tonight and cant have it end after 40 minutes. Can anyone help please? 

Hi - I recently purchased a Macbook Air OS and I haven't had this experience before - My Cursor disappears whenever I share my screen (no other time) does anyone know how to fix this? 

Hello,Im looking for a translation app that works during meeting.The standard transcription app in zoom is not acurate enough.Also looking for one that is free if possible or not very expensive.Thank you

Hello my name is Edna I'm kinda new to this so please feel free to reach out and help me understand what I'm doing on this zoom cause I really don't know 

There's something Zoom does that really bugs me and I don't know if there's a fix. When I record a video to my computer, there's a box that shows the progress of the video conversion. But that box stays on top and blocks everything I'm working on. Is there a way to get it to appear in the back or something? I'm using a 2022 iMac with the latest OS. 

can not connect to advanced screen sharing, powerpoint with backround has a explanation mark on it 

For years I have been using Zoom to teach and share my slides, clicking on Share - Advanced - Powepoint as a backgroung. And since last week this option is not available on my PC, but it is available on my macbook. I have updated my zoom account and my Powerpoint and I am still unable to use this option that it was available before.I like this option because then I have control of my position and size in front of the slide as I need to demonstrate different aspects. Please help!

Since a month or so, my Zoom desktop client on my laptop fails to produce sound over the speakers. I can't hear any sound, others in the meeting do hear me. I have already reinstalled the app twice and followed the instructions in the support article about sound output for Realtek. Also on latest version of Windows (Windows 11 Pro, version 22H2) and have latest audio drivers (for Realtek Audio). All other apps that use my speakers (Teams, Spotify, etc) work without problems, and so is the web-version of Zoom. Just rather use the app for my meetings! Anyone with a suggestion? Hope to fix this soon!

hi i am having toruble listening through my labtop with my headset when I am on zoom video or audio does anyone can help me fix my issue thr

Good morning, I really need help with this as it's causing me a lot of trouble:I'm always the host of a meeting (an online class, actually). Since last week, every time I share my screen, black boxes appear on the side of the participants: they are "the back" of my tool bar and my "participants +  host" squares where our live faces are shown. When I move the tool bar and/or the boxes where my students and I appear, the black boxes move too.It's difficult to explain. It happened overnight, I didn't do anything at all.  Can someone help me, please? I've tried to uninstall and install again, rebooting the laptop and the problem persists. Thanks in advance Laia 

Our company uses Zoom to provide one-on-one tutoring to students.  We create the zoom account and when a verification code is required, it comes to our central email address.Normally we see requests if a student is at a different location or using a different device to log on with, but for the past week, we have seen an influx of verification code requests with no change in location or device.Has there been a change within Zoom that is requiring a new code for each log in on certain devices?Thank you

My colleague organize the zoom meeting has left the organization. We used her zoom to call in and make recording. I was promoted as host during the session. After meeting ended, i wasn't able to retrieve the recording. Can anyone help?

The zoom self help was not able to assist me.   I recorded a zoom meeting with 30 people in Gallery view.   The recording recorded in SPEAKER view.  How is this possible.  I was very upset as I wanted to see the meeting as I saw it in GALLERY View.  Please HELP  

last night, We have a meeting and I recorded via cloud. after a while, there's a message that cloud is full? is there any thing i can do to recover?