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Newcomer
Feb 20, 2025 1:04 PM UTC
Question

advanced screen sharing has explanation mark

can not connect to advanced screen sharing, powerpoint with backround has a explanation mark on it 

7 replies

Newcomer
Mar 13, 2025 1:06 PM UTC

ISSUE:  SHARE-ADVANCED-POWERPOINT.....  POWERPOINT has a ! in a triangle. Not working.  Was functional prior to a system update.

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Explorer
Mar 14, 2025 12:02 AM UTC

Today I having this same issue as well

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Newcomer
Mar 14, 2025 1:26 AM UTC

Unable to share ppt as background. It is saying "You can share slides as background with presenter layout". 
I have enable the setting in my account setting. 

Yet I am unable to share the slide as background. 

 

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MGSR
Community Manager
Community Manager
Mar 20, 2025 7:43 PM UTC

Hello there,

I apologize for the inconvenience, but PPT backgrounds are no longer supported in Zoom versions 6.3.x and above due to a conflict in the software architecture. However, our engineers are actively working on bringing this feature back in the future. We will update you on this thread once we do have an update.

Thank you for your patience and understanding as we continue to improve your Zoom experience.


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Explorer
Mar 20, 2025 9:31 PM UTC

Is there a way to go back to a previous version?

 

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