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Newcomer
mrh
Newcomer
Nov 15, 2021 5:33 AM UTC
Question

zoom recording problem. recorded in speaker view when meeting was in gallery view

The zoom self help was not able to assist me.   I recorded a zoom meeting with 30 people in Gallery view.   The recording recorded in SPEAKER view.  How is this possible.  I was very upset as I wanted to see the meeting as I saw it in GALLERY View.  Please HELP

 

 

    7 replies

    Partner
    kjhartma
    Partner
    Nov 15, 2021 3:18 PM UTC

    Did  you record locally to your machine or to the cloud?

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    Explorer
    juliannehh
    Explorer
    Dec 14, 2021 9:47 AM UTC

    locally to laptop

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    Newcomer
    crazytherapist
    Newcomer
    Feb 17, 2022 11:11 PM UTC

    I am having the same problem.  I recorded in Gallery view and the playback from the cloud is in speaker view..  Any ideas on how to fix this?

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    Newcomer
    geng
    Newcomer
    Feb 19, 2022 3:01 AM UTC

     I am having the same issue. How do we fix this?

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    Explorer
    A77boy
    Explorer
    Apr 26, 2022 11:44 PM UTC

     I'm having the same problem. I have my cloud settings to record a separate gallery view. In the past when I would pin the speaker the gallery view would still record in full gallery mode, now it seems to only record the pinned speaker. any help?

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      Explorer
      George_R
      Explorer
      Apr 27, 2022 12:56 PM UTC

      I am having the same problem with a spotlighted speaker being recorded in place of the full gallery view. While all spotlights are cancelled, then the full gallery view is recorded.

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        Newcomer
        mbfinster
        Newcomer
        Mar 21, 2025 1:24 AM UTC

        Zoom please correct this problem - this is game changer in use of your platform 

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