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My zoom until few days ago could host a meeting for more than 1 hr+ uninterrupted. However, since i gave the my sign in details to a more than 7 friends to host some meeting on their devices on my behalf, no meetings is lasting more than 40 mins. This is a licensed account and i am not sure why i am only limited to, of late, to use freemium features. Why is this happening?
My invoice was on automatic payment by paypal.Yesterday the system can't get the mondey from Paypal.Can't pay manually too.In Paypal setting nothing changed.I don't want provide may card information, will use Paypal only."As a courtesy, we would like to notify you that your recent payment, $14.99 USD on 10/13/2022 for Zoom Account Number *********, was unable to process successfully ( Error: Transaction declined.10417 - Instruct the customer to retry the transaction using an alternative payment method from the customers PayPal wallet. The transaction did not complete with the customers selected payment method. )."
We will be holding a Zoom Webinar next week, and we don't have the full attendees list yet. So we will subscribe for 1-month Zoom Webinars with 1.000 attendees (USD 340/mo). Let's say that 2 days before the event we have a surge of attendees, so I have to upgrade to 3.000 (USD 990/mo). How much will we be charged for the upgrade? USD 650 (the difference between 340 and 990)? Or USD 1330 (340 plus 990)? Thanks!
Thank you for your kindness in advance. How can I get the invoices of the deleted account? There is zoom account still alive, but the email address that I registered was deleted. I can not log in the account anymore as the email itself was deleted. (It request me some code when I try to log in) In this case, how can I get the invoices? I have the credit card that I used for the payment. best wished for all of you.
Trying to subscribe to the pro plan I get to https://zoom.us/account/billing/buy_subscription, which keeps saying "Loading ...". Browser console says ``` Uncaught TypeError: Cannot read properties of undefined (reading 'isROSCACustomer')at ba (pay_method_new.min.js:1:113513)at at.buildSubscriptionForm (pay_method_new.min.js:1:114085)at HTMLDocument.<anonymous> (buy_subscription_zuora.min.js:1:20899)at e (all.min.js:2:30038)at t (all.min.js:2:30340) ``` This happens both on chromium and firefox and already happens for some weeks.
Dear Teams, I have notice that my account zoom was disabled. I am the admin. and I have several record on cloud in this my account zoom. can you help me in order to enable my account again?
I no longer have access to my sign in email account. I can not access my old email address and need to reset my password and email address. How do I do that?
I no longer work for the company that I used sign up for Zoom. It is a pro account, and I need that extra time for my other Zoom meeting room. How can I change that? I don't even have access to the old email account.
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Como recuperar meu plano de $14,90?
If I choose an annual plan, will it be automatically discounted at the time by the annual amount ($149.90)?
en el día de ayer suscribí a Zoom, pero inmediatamente me dí de baja pues no era plan que yo necesitaba. Hoy veo que han descontado $ 14.99 de mi tarjeta de crédito, y no veo como puedo reclamar el reembolso
I have an account that I created so I could purchase Zoom. The purpose is so at our fascility I can setup a single laptop that is used for our once a week meeting. In doing that I am setting up that laptop for the sole purpose of doing the zoom meeting for us. And as such I created the account under one of our major gmail addresses, thinking I could setup the zoom once and make it available for the meeting manager(which sometimes is a backup person) to start the zoom each week. However, I realized after maybe too late, that person would then need the password to our google account. Which I do not want to give out to the backup person starting this meeting for me when I am unavailable. So two questions. Either.... 1. How do I setup zoom to remember the login and never prompt for password again. or 2. How can I un-couple the login for this account so it does not need to use Google login, and can use a zoom only userID/Password.
I paid INR 1534/- for the zoom subscription but my account is still in basic mode. Please help Also, i want it for a month only. So please disable the auto-renewal
Sorry now I am FO all I want to do is delete my zoom account on this . The key chain has the wrong password details so I am unable to access the site to do so. I have enbrtered all of this before and the window disappeared. It ridiculous how much time is waisted on account of how these things are implemented. For heavens sake it is possible to create incredible complicated pieces of software yet something as simple as a pleasant or reasonable user experience is beyond the capabilities. Why?
Hello! I've heard that you have a free premium for Ukrainians. Can I get it? I'm a entrepreneur from Ukraine.
Just got another email telling me "we've determined that your login and password for Zoom may have been compromised on another service." Questions: 1. What "other service?" With whom do you share my password? 2. This is the second time in a month. What is wrong with your security?
I need to change my sign-in email, but I cannot access my previous email to confirm the change. So, what do I do to solve this? I tried to contact Zoom Support but not work
On advice from Zoom I changed the password. But 2FA is not suitable for my users. Many are old folk who may not even have a smart phone. My meetings are not business meetings. A new message threatens to change my password again. Martin Birdseye
I HAVE MADE THE PAYMENT 3 DAYS BACK BUT THERE IS NO RESPONSE FROM YOUR TEAM NOT AT ALL HAPPY WITH YOUR SERVICES KINDLY REFUND MY MONEY AND GIVE THE ACCESS OF MY OLD RECORDINGS
I cant seem to find how to subscribe to Zoom communication emails. My colleague received an email regarding the new registration flow, but I did not. I do receive the security emails, etc.
Hello Team, Our user name is Questpond Our email id:- *********** We have paid for annual subscription for Zoom invoice number :- INV165627909 amount of ₹13,200.00 . Now we want invoice of the same. When we go to the invoice History to download the invoice it's showing Processing.... Kindly help us to get the current invoice for account purpose. Waiting for you reply. Thank you,
Hello,My account systematically asks me for my password and a code. I would like to delete the 2nd authentication. But when I access my profile it is indicated that it is already the case (see attachment) whereas not...Can you help me please?
Hello! I cannot logging to my account and have no longer access to the email that was registered for that. How can I change an email and password in that case?
Hello, nice to greet you. My father mistakenly performed his zoom subscription process wrong. He only wanted to buy one license and mistakenly purchased ten. What options does he have so that he can cancel the nine licenses that he does not need and that he be reimbursed the amount of them?
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