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Newcomer
Fred-AAPPE
Newcomer
Sep 22, 2022 7:24 AM UTC
Question

Double authentitication

Hello,
My account systematically asks me for my password and a code. I would like to delete the 2nd authentication. But when I access my profile it is indicated that it is already the case (see attachment) whereas not...
Can you help me please?

1 reply

CarlaA
Employee
CarlaA
Employee
Sep 23, 2022 5:23 PM UTC

Hi @Fred-AAPPE , thank you for your contribution to the Zoom community! We are so happy to have you here.

Do you currently have an Admin who could disable 2FA for your user account or are you currently the admin? I encourage other community members to chime in with their expertise. Thank you! 

 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!

 

 

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