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zoom actualized automatically to a new version, and now my recurring meetings are not showing up, how can I recover those?Thank you

I'm using the Zoom client app on macOS and I have two valid Zoom accounts; one I use for an organization and the other is my personal free one.  The latter used to be linked to a different Email address which I've since deleted, but when in the Zoom app and when I click on my account icon in the upper right hand corner and select the "Switch account" option, I see three accounts ... the two valid ones and a 3rd for the now nonexistent Email address. There's not a Zoom account for the invalid address because I changed the Email address for my person account to the now good one, so I have no way to log into Zoom with the old address to delete the account. I'm just looking for a way to remove that from showing up in the client app.

I would like a refund for my automatically charged Zoom Pro subscription. I didn't want to renew it because I didn't use it much for a year, but it was automatically charged. I would like a refund for the payment made on November 12, 2025.

I recorded a meeting to the cloud, but at the time I did not have zoom Pro. Once the meeting was over I purchased the Pro option so I could get access to the cloud but I still can’t find the recording. Is there any way I can access the recording even though it was done before the cloud purchase. 

We are a medium size company with around 100 Zoom Rooms in the US - Trying to find out if Zoom Rooms fall under Ray Baums act for dialing 911.What I have tested and found so far Dialing 933 from a room that has not had a phone license assigned - call fails. most of our rooms have not been configured with an extension as dialing out would current count against zoom meeting phone call minutes - didn't require an extra phone license. If we assign a basic phone license it can dial 933 ( but then can not dial out otherwise ) - but it uses the default site address and does not follow settings for more specific e911 info ( I wanted to include the room number itself)   - even though there is an option to use a different address when you assign it a zoom phone license.I tried setting an unlimited license and it's still giving the programmed building address and not the address chosen in the drop down.Ideally I would like to have an emergency location added per Zoom Room&nbsp

HIAt time my wife and I will be at a zoom meeting- when we do one of fades in and out, depending how far that person is away from camera.Is there a setting to solve this issue?

Can anyone tell me how to do this? I know how to trim from start or end, but not how to cut out a few minutes from the middle of the recording.  Thank you! 

I have none checked for background and it's still blue. I've deleted the app from all of my devices and it is still showing up.  Any help is appreciated 

Hi,I would like to remove some cloud recordings but I can't because I don't find any "delete" button or icon on the windows page. Could someone help me with that ?Thank you

Hello, I work for an MSP that supports both Windows and Mac devices. Over the last month, we've noticed that users of specifically LENOVO devices (laptops) are experiencing an issue where their devices crash whenever they enter meetings. The devices lock up and need to be hard shut down and rebooted to operate again. We've tried reinstalling zoom, turning off hardware acceleration, making sure the device is up to date etc. This seems to be something related to how Zoom and Lenovo are interacting at the software level, but we need a solution ASAP, as this behavior is spreading across all client using Lenovo devices!

Too bad there is no PPA for Zoom. I use this script to check for newer zoom_amd64.deb and update.Installing or updating Zoom on Linux – Zoom Support#!/bin/sh echo Installed: $(cat /opt/zoom/version.txt) echo Available: $(wget --spider https://zoom.us/client/latest/zoom_amd64.deb 2>&1 | grep Location | sed -e 's/.*prod\/\(.*\)\/.*/\1/') REPLY=n echo -n "Download and install? " read REPLY if [ $REPLY = y ] ; then wget -c https://zoom.us/client/latest/zoom_amd64.deb sudo apt install ./zoom_amd64.deb rm zoom_amd64.deb fi 

Is there a way to set time of day parameters in The Call Queue Real-Time Analytics? I'm looking to pull all the data in that section by shift.

I am trying to setup a new zoom account for a new organisation. I am not receiving activation emails. (Yes, I have checked spam.) I have tried two different emails and neither have worked. I have then sent emails from my own computer to those addresses and no problem. I have sent them from another computer and no problem. Still not coming through from Zoom though. The server is not a corporate one and as I say, the email addresses are working fine in all other environments except for Zoom. Any assistance would be appreciated. Thank you, Ric

HelloWe facilitate AA meetings on Zoom and because of the open format and public posting of meetings we are a prime target for Zoom Bombers. We remove and report the Bombers when they come in.   We use all the available features to limit interruptions but they find ways around them. This post is not to illicit zoom 101 comments, it to hopefully be an online petition for Zoom to track the accounts, IP addresses, and other identifying factors of Bombers' to restrict their access to the platform. We have done all we can, we need Zoom to start removing bad actors. Please help! Thanks

We conducted a meeting and the next day was sent an email from webinartv.us that our "webinar video" was available on their website. We did not agree to this and it seems that they had a fake person register and then recorded our meeting to be posted on their website. The only person that was on the registration that was not engaging and stayed on even when the meeting was over was named Jordan Spencer and had an email ending in lightconnect.space Alerting zoom about this and others.

What is the unique setting necessary to ensure we are tracking all participants within the Zoom Conf. I ran the report per the instructtons and it came out blank although I had 2- plus folks online. How do I ensure they are captured

Hi, After download zoom app, how to install zoom.exe for all users in the same computer I download exe file, not msi files, is there command for all users install? Thank.

Hi, I understand that Zoom subscriptions are generally non-refundable, and I realize that this situation happened because of my own mistake.I accidentally subscribed to the plan while navigating through the settings, and I did not fully understand how the subscription system worked.I’m the youngest employee in my team, and I’m still learning how these billing and subscription processes work. I now understand what happened, and I will be much more careful from now on to make sure this doesn’t happen again.I know this may be an inconvenience, but could you please consider making an exception just this one time and help me with a courtesy refund? I would be sincerely grateful for your understanding and support.

Hello,I recently noticed that my Zoom annual subscription was automatically renewed, but I forgot to cancel it beforehand. The payment was processed about one day ago. Since I have not used the service after the renewal and I do not have any plans to use Zoom going forward, I would like to kindly request a refund for this charge.Could you please assist me with processing a refund for the unused subscription?Thank you for your help.

Hello, I noticed that my subscription was renewed on 27th, November, 2025, but I intended to cancel it before the renewal. I clicked “Cancel Plan” immediately today upon realizing it, but the payment had already been processed. Since the renewal was unintentional and the payment was made very recently, I kindly request a refund for this transaction. Thank you for your understanding.

Hello, I used the pro free trial event for about 10 days from my usual free use.However, when I logged in to Zoom today, I saw a link recommending a free trial again, and I clicked and paid because I thought the free trial was possible again. (Expected payment of KRW 0)But after a simple meeting, I checked now and it's a year-by-year payment, so I'm very embarrassed. I'd appreciate it if you could give me a refund.If it is wrong to use a meeting once, I hope a refund will be made within the possible range.One-year payments are a big burden for me.Please give me a refund.

Zoom backgrounds can't be turned off even when turned off. why is the background blue all the time? Is this a programming mistake? How do I turn off the background so I can see my background?

What happens to local recording if a host changes during the meeting?  For example, one host starts the meeting and starts recording, then they need to leave so the alternate host takes over.  Will the recording be saved to the alt host's local or the original host?  Will it be a complete recording of the whole meeting if the original host leaves the Zoom meeting?

Is there a way in Zoom Phone to route calls automatically by caller phone number to go directly to an intercom? This would be useful for when our vendors call us.

日本でZoom PhoneのオンラインFAXサービスは提供されてるのかな？