Hello, I noticed that my subscription was renewed on 27th, November, 2025, but I intended to cancel it before the renewal. I clicked “Cancel Plan” immediately today upon realizing it, but the payment had already been processed. Since the renewal was unintentional and the payment was made very recently, I kindly request a refund for this transaction. Thank you for your understanding.
I am sorry you are having this problem. But this is a community support forum, and we have no access to billing changes.
Because this is a public forum, we can't solve specific billing account questions here, only general billing issues.
Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.
https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032
all the best
John
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