Rooms & Workspaces

Is it possible to prevent Zoom Rooms from launching in full screen mode?  I have a kiosk this is going on, and the software loaded correctly but I only want the video portion (zoom) to be on the top.  I just need to prevent Zoom rooms from going full screen.

I've got a client that is trying to use zoom rooms while also allowing access to network drives, but they would like the user to have to log in prior to accessing the networked drives instead of allowing free access. Would anyone have recommendations on how to get this working? They would like to be able to update the machines and zoom rooms without having issues without taking down the machine. They are currently using Windows machines. 

I have set up my Zoom Rooms and integrated with Google Calendars for our company GSuite. Other people can see the rooms and reserve the rooms, however they can't include a link to zoom meeting. They have to copy and paste. Is there an easy way for others on the team to add a Zoom link to their Zoom Room invite via Google Cal? 

I can’t get into my paid zoom account room. I don’t have my account number. Can anyone help? I can’t even get a log in screen, it automatically takes me to a free room. I have contacted Zoom Support, but I need an account number and it’s in my profile on the paid account, which I can’t open. Please help.

Ok, It seems like I'm the only one here with this issue so I'll try to get as much info as I can. We are in the process of having our infrastructure migrate to AzureAD  and Intune and get rid of our local AD services.  Now I have to create policies that will allow Zoom Room on dedicated devices to Auto Logon, Install Zoom Room ( if not installed) and Open Zoom Rooms automatically. I've managed that by doing the following: App Deployment configs  in Attachment. 22-08-26 at 11.01.52Kiosk Mode intune Configuration:  22-08-26 at 11.04.39 Auto Login and installation went fine, however and it opens it Zoom does not detect its a touchscreen device, the it ask me to pair with a Controller ( as per screenshot) .   Touch Screen is not disabled, I can still use to navigate through the screen.  This issue only happens when using via Intune in Kiosk mode.  Clearly the Kiosk mode is blocking something to happen, not sure what.&nbs

Hi,We would like to give some users permissions to book for others in our organisation. I can't seem to find the setting for this. Is this possible?Thanks for your help.

Hello!Can you help me understand some zoom features?If I buy license (1 month) for another user and if i give this user license 2 week/month later, this license will be active 1 month. Am I right? It's applies for 10/100 lecenses?Thanks for answers! 

Hiyas Have used our Zoom Room (Yealink A30) joining MSTeams meetings the first few times.Have had an issue with MSTeams spotlight, where it is choosing us (the Zoom Room appliance) as the spotlight, which adds a banner to the top of the screen telling us, which can't be dismissed?Plus adds a MSTeams meeting bar across 2/3rds down the screen (on the TV) with the option to stop spotlighting me / hang up icon, again with no way to dismiss. Anyone experiencing this? Know how we either stop that spotlighting, or dismiss via the Zoom room appliance? 

I thought I saved to the cloud and Zoom sent to me. I can not find it.  Can anyone help?Thanks, I am old so I don't always get it!

Afternoon,  I am trying to install an evaluation of zoom rooms on server 2019 but am not getting anywhere.   The app will install but nothing happens when you try to start it.  Is it possible to run zoom on server 2019?We are leaning towards server product instead of  windows 10 due to the remote desktop licensing issues. In particular, we need to administer the machine remotely and sometimes need to login to the machine when the zoom room is running. We are able to do this on the mac mini

Hello!The client's M365 admin insists on using MS Conditional Access security for the calendar access.Actually he wants to limit calendar access to requests coming from known locations only as well as from trusted devices only.Means company portal app, compliance policies, etc...They use a mix of Mac an Windows based Zoom Rooms plus some Android devices.==> Q: Is this even possible with Zoom Rooms?Does his request makes even sense?Thanks for your feedback. 

Hi, Is there a way that when scheduling a meeting in a Zoom room, that you can generate the full email invite template that has the link to join and the various other details? At present people are simply creating the invites in their own Outlook calendars, then inviting the room (this is due to permissions and staff are unable to book directly in the room calendar), which then auto-accepts if there are no conflicts. They then send the room code to the attendees of the meeting and whilst this is functional, it doesn't look as professional as the proper template. The alternative is to create the meeting on the iPad on the wall outside and invite that way, but not necessarily the most convenient (especially for those who aren't so technically minded). Many thanksAlex

Hello, I've raised a ticket with support but perhaps someone in the community has found a solution already. We have Teams Rooms set up that use Yealink MVC room systems, running Microsoft Teams Rooms software version 4.15.58.0 (1/10/2023) and Windows 10.0.19044. The rooms function perfectly when used only for Teams. When used for Zoom, Video from an attendee to the room works.Screen share from an attendee to the room works.Video from the room to the attendee does not work, though the room camera does become active and remove its lens cap. On the attendees screen the room name is replaced by a black square when the room video is switched on.This is repeatable across several Zoom meetings and room systems, this one was today 26/01/2023 at 11:42 UTC. Is anyone else experiencing this? I've tried deactivating the Zoom function in the Microsoft Teams Rooms software, rebooting, reactivating it and rebooting again, but it has not helped. Thanks

@tradingview.com

Hi Team, I'm trying the simple Native room control function to turn on/off the TV. But keep getting error "Network anomaly".  I can confirm that all my devices including TV are on the same network. I'm using Poly X30 with Crestron TS 1070. TV brand is Samsung. Below is my code,{"adapters": [{"model": "GenericNetworkAdapter","ip": "tcp://10.23.14.152:9761","ports": [{"id": "tv","name": "TV","methods": [{"id": "power","name": "Power","command": "kd 01 %","params": [{"id": "on","name": "on","value": "00\r"},{"id": "off","name": "off","value": "01\r"}],"type": "actions"}]}]}],"styles": ["tv.main_method=power"],"rules": {"operation_time_started": ["tv.power.on"],"operation_time_ended": ["tv.power.off"]}}

I have a Yealink A30 at my house, it works great however I have one major issue I am hoping someone could assist me with.  Whenever I join a meeting and the person who has started the meeting and presses record my tablet freezes and I can't do anything.  Has anyone else ran into the same issue.

We have begun updating our Zoom Rooms to the latest Zoom Room App... version 5.13.6.On updating the iPads and Launching the Zoom Room App, both the Scheduler as well as the Controller iPad Names are changing in our Zoom Room Device Management Pagehttps://company.zoom.https:/device?pageNum=1This has not happened before at least on my watch. I am wondering if anyone else is seeing this?   Is there something I can do to fix from my seat, or is this need fixing from support? 

Hello, I would like to know the difference between the two numbers.PAR1-CRC-1-PT1Y Conference Room ConnectorPAR1-CRC-1-PT1Y-BRI believe BR may indicate a dedicated CRC number/port for Brazil, is that right or is there another difference between them?

I have a TV in my office that is currently set up as a 3rd monitor for my PC.  I would like to use it as a digital signage, so I installed zoom rooms on my PC and set it up as a digital signage only location.  The problem is when starting the zoom room, it takes up all 3 displays.  Is there a way to only have the digital signage display on 1 display?

Hi I'm running the latest version of Zoom rooms and it seems really  unstable - the Main screens freezing during an important meeting. As you can see the memory utilization is very high.  Please help!

Hello, how to add rooms, virtual rooms contacts from other account to have all contacts in polycom conference devices?

I have a client that is using a dual Nureva HDL300 system. We have installed these multiple times, never with any  complaints for a Zoom Rooms conferencing centre/boardroom. This system however from the offset has poor audio quality and comes out sounding as if you are underwater! So far, we've recalibrated the bars and they work perfectly with MY Zoom credentials.  This is not a clear fix, however one troubleshooting option is on the Zoom settings themselves. Changing them, turning them off due to conflicting with the HDLs defaults maybe? Has anyone else come across this problem? Thanks!

HiHas anyone managed to successfully use a Poly C60 as a Zoom Room controller? I have used the activation code so the C60 is linked to a Poly X70 and can start/control meetings for the Room etc. However, the C60 does not appear in the X70 appliances 'connected devices' list (on the appliance web interface) and in the Zoom Room it is listed as iMX8 (on Android 9).We are using the Poly TC8s in other rooms, and these display as TC8s in the room and they are also listed as connected devices on the appliance.The C60 base profile in Poly Lens is "Zoom Rooms PC Controller".I'm just trying to use the C60 as a Room Controller so I can utilise the C60 mic and extendable mics in larger rooms. Any ideas?

Hello, does anyone know if there is functionality in zoom to bulk enable co-hosts?  We use zoom for examinations and for large subjects require 130 zoom rooms at the same time, but find we can only add the co-hosts (exam supervisors) one by one.  Surely someone knows a way to do this more efficiently.

Hi, I have a Poly endpoint Studio-X (running in Zoom mode with firmware 3.9) with Zoom app 5.8.3. When I join a Zoom meeting and share content via HDMI cable, the far-end content share screen has a poor resolution. When I share with the Zoom app using proximity, the far-end resolution is great. I am able to replicate all the time. Is there a limitation on content share resolution on HDMI? How to fix this? Thanks in advance!