Rooms & Workspaces

Hello!Is there a way to save/recall NDI-setup for Zoom Rooms?I find it kind of annoying having to manually assign user1 to ndi-out1, user 2 to ndi-out2, etc..Wouldn't it be nice to have a one button solution to simply start NDI-out in a basic setup, so to at least having active speaker, content share on prior to any add. manual point'n'click on ZRC?Just an idea... Thanks for consideration

Hi i got a recording stopped due to insufficient disc space. But I have 15 gigs of memory and the recording is set to my computer the recording stopped after a few seconds. I then tried again and it seemed fine. Any thoughts as to what is going on?

Hi Any one is having Zoom room user manual with all newly added features ( Joining Teams,Webex Calls) Seems zoom dosen't have updated manual in thier database

It appeared today in one of the few Teams meetings we host and after about 5 mins, both of the displays shutdown and require the remote to fire them back up. I had to turn off the "Device Operation Settings" - (Turn Display Off) option to resolve this issue. This does not help me in the allowance of the systems going to sleep as previously utilized. All systems are up to date 

Hello, Is there a way to display the hostname or serial number of the device in ZDM ? Best regards,

This post, and the title, is a repeat of a post from 2018.  I use Windows and have the latest Zoom desktop client. I have a customized background which works fine. Approximately a year ago, I added two images as backgrounds with no problem--which I can easily confirm because I can and do use those background images. However, I cannot now ADD any new background images. When I click the little "plus" button to add an image, nothing happens. I've tried using different browsers (Edge, Chrome, Firefox) and they all behave the same.  In summary: I can delete background images, and I can change background images, but I cannot add background images.  Any help/comments/suggestions would be most appreciated.

Hello, How would you compare SIP Devices Joining Zoom Meeting (Using CRC) vs Native Zoom Rooms Experience?What none limitations are there for devices going through CRC?What are the key features/Capabilities we would be missing either pre-meeting, in-meeting, or after meeting with SIP CRC devices vs if we moved to Native Zoom rooms?Thank you! 

Currently I have a device that I know the response strings, but no matter how I format the strings under the "response filters" option, I cannot get the rule to fire...is there a way to know if the zoom room is receiving the feedback from the device?

Hi All, I have a ZOOM ROOM question. I purchased a Polycom X70 and build-in a ZOOM Room. I have purchased a ZOOM ROOM license (US$499) and activated in Polycom X70 and I also configured a Calendar Integration service to our Exchange Server 2016. When I started a schedule meeting with other participants, the meeting show the meeting max time is 40 mintues. Do anyone know what's wrong? Best Regards,Borland. 

Hello, I used to be able to disable the waiting room after the start of a meeting, but that option is greyed out for me now. I've read through posts and instructions, but it just keeps sending me back to either enabling or disabling in settings before meetings start.   Ideally, I let the first person in, and then disable the waiting room so others just pop in as they arrive. Can't figure out what's changed to stop that from being an option. I'd appreciate any advice. Thanks

I can't type in upper case letters when typing room id or passwords....    aaaaaAAAAAAAAAAAAAAAA

Hello, I am having issues where my Digital Signage won't display on the TV.The Zoom Room is set to Digital Signage OnlyDigital Signage is currently enabled with the regular content uploadedThe TV is currently on the correct input/output This was working previously, and now it's showing a screensaver of San Franscisco bridge instead. It shows the Banner like normal and as needed, but it doesn't show any of my digital signage. I don't see any offline or error codes, and nothing out of the ordinary. I deleted and re-uploaded the content library, but it still is not displaying. 

Hi, we have a Zoom Room with two DTEN monitors.   We are moving to a new office space and are leaving behind the DTENs.    What is the process I follow to make sure we are completely logged off and out of the Zoom Room so someone else cannot use it with our credentials and so they can use it with their own license if they so desire.    Thanks

Hello Everyone, I'm new to this so I appreciate any help you can give.  We're running a Rally, Roommate, Tap config and we really want to go take advantage of the options that come with an updated App, like verson 5.13.  I'm having a problem with the following error when I mouse over the Upgrade App icon:"This device cannot be upgraded because:App upgrade is not currently supported"Here are the specs:Logitech Roommate 1.7.433Computer 5.11.3Controller 5.11.3Thanks!

Hi community, As both license can able  sign in on zoom room, I would know what is the features difference on zoom room license and Pro license in zoom room system?  Many Thanks. 

Good afternoon, I just set up the room on a Logitech rally bar with a tap device and have the acct running on the device. I want to see how it all integrates together because the meetings don't show on the Tap screen or the screen where the information is being displayed, even after the calendar has been added to the settings, the users are sending the request thru Outlook to use the room and add the acct of the room as an invited user. Thanks in advance

I have a question:I was told that I can have a Zoom Room installed on a computer and add additional buttons to control third-party devices such as TV On/OFF in conjunction with Extron Control Processor.Also, I was told that I can use, and iPad running the same Zoom Room Account and Use the IPAD to control everything from there.Is this true or I was misleading?

We have 3 Zoom Room's (2 using Yealink A20 video conferencing systems - bar and tablet), and the other is on a PC. The PC one is fine, but the 2 Yealink A20's both have the message pictured (and the subject of this post). All are on the latest firmware and it will not let me do any meetings either between them or externally. Even if I just do 'Meet Now' with no invitees I get the error 'Some of your Zoom Rooms Devices need to be upgraded to join this meeting. Please contact IT for assistance' Firmware versions:Yealink MeetingBar A20 - Firmware: 5.14.5CTP18: Firmware version 5.3.0 Yealink MeetingBar A20 - Firmware: 5.14.5CTP18: Firmware version 5.3.0 Can anyone help me do this! I have some really urgent meetings that we've had to cancel because of this! I have NO option to upgrade the firmware any higher on any of the devices listed above. I suspect the issue is the firmware on the tablets (CTP18) is not supported, but it's not giving me an option to upgrade fur

Hi all,    When using Zoom Rooms, the big screen shows some meeting information that I'd like to hide, in the bottom right of the screen. It shows the number of participants and sometimes also microphone on/off. I looked through the settings but could not find one that would hide this. Do you know whether this is possible?   Thanks in advance.

Hello! I would like to know how can I get reports of zoom rooms. Thanks a lot! 

We recently relocated a Zoom Room to another building across town. Since reconnecting everything, the video sending and receiving are extremely laggy. I'm running a Dell Optiplex with i7, 16GB ram, 3 displays (one touch screen), Logitech Meetup Camera. iPad app and Windows app are up to date. I've installed Logitech software to ensure camera firmware is updated. When I open camera within Logitech app, the video is crisp and clear and no lag. I have to use wifi right now because our network security will block non-domain joined Windows devices. The network speed test revealed over 300MBps down/~50MBps up. I've done of Zoom rooms and we've had better quality with less bandwidth, so I don't think it's network related. Windows updates are current along with drivers. Despite all of that, as soon as I start a meeting the video I'm seeing and being sent is barely 12fps or lower.  I'm not expecting perfect 4K video sending and receiving but something is way off and it's borderline unusabl

Business account- Zoom Room.  Is there any other options here to add contacts other than setting up Zoom accounts using the business email addresses for each individual? We are unable to add contacts to our Zoom Room iPad

When we have a dedicated Room PC connected to the Rally Bar via the HDMI-In on the Rally Bar, both Teams and Meet will only show the PC not the camera. IF I disconnect the HDMI cable from the PC to the Rally Bar, Zoom Rooms will display the camera correctly. Has anyone experienced this?  

I have a Chromebook. I think the version of Zoom on it is from Dec. 2022. I recall updating Zoom on my laptop after that date, so I think this version on my Chromebook is old. My video keeps freezing on and off - it's choppy. So is the audio. I know it's not the internet connection because the internet is fine with doxy, another video platform I use. The instructions on the Zoom website say to click on my photo then click on check for updates, but when I click on my photo the only things that show up are my name, email address, and the words "Plans and billing" and "sign out". I've tried searching for information everywhere and am getting no where. Meanwhile paying for a service I can't use.... Hoping someone can point me in the right direction! Thank you! PS I have no idea what location to choose, so I hope people in this group can help.

I'd like to create a Room Controls JSON file that turns on and off a Samsung display.  The hex string requires both a Power data field (0 is off, 1 is on) and a checksum; the checksum will obviously depend on the value of the Power data field. If I wanted to use parameters in my methods definitions, how do I specify both the data and the checksum? === From Samsung: All communications take place in hexadecimals. The checksum is calculated by adding upall values except the header. If a checksum adds up to be more than 2 digits as shown below(11+FF+01+01=112), the first digit is removed