Meetings

Hello, It was working perfectly from last 2-3 weeks, now i am suddenly getting errorInvalid signature in web sdkZoom SDK Android Error 1 & Internal Error Code 125I am trying to fix this error from last 4 days, but still not working ..I have try :Modify Some CodeCustom JWT Token from Meeting SDK AuthRead Docs & DocumentationBut Still getting same error,Here is my jwt token, which i have try..Custom JWT Token : which generate at Meeting SDK AutheyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhcHBLZXkiOiJkdUJzaUhNd3RWeGJlazI4U1JuQzN6RzNXZzU5TVU1cm1pcTMiLCJzZGtLZXkiOiJkdUJzaUhNd3RWeGJlazI4U1JuQzN6RzNXZzU5TVU1cm1pcTMiLCJtbiI6Ijg4OTMyMjE1NzQzIiwicm9sZSI6MCwidG9rZW5FeHAiOjE3NTAwOTEzMzgsImlhdCI6MTc1MDA4NzczOCwiZXhwIjoxNzUwMDkxMzM4fQ.Lcd5L79Ez0m1QfjSXv1ieSR3XFSb2VL0z-bUOAMUGc0My Server JWT Token : JeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzZGtLZXkiOiJkdUJzaUhNd3RWeGJlazI4U1JuQzN6RzNXZzU5TVU1cm1pcTMiLCJhcHBLZXkiOiJkdUJzaUhNd3RWeGJlazI4U1JuQzN6RzNXZzU5TVU1cm1pcTMiLCJpYXQiOjE3NTAwODc5MDUs

I'm surprised to learn Zoom Workplace app does not automatically send email invites. When you add emails creating a meeting, nothing is sent??! You have to manually send. 

I tried to login to a meeting this morning. I had a message saying to upgrade to latest version 5.16.6 and to contact my IT admin for this.  I cannot seem to get this resolved  although I have followd the suggestion to go to my account profile.  Any advice is welcome

I have a daily meeting for which I need to determine the peak number of concurrent participants who joined. From the reports, I can see the list of attendees along with their join and leave times, and while it’s possible to get a rough idea of concurrent participants by downloading the data and filtering the timestamps,I’d like to have a more practical way to view this peak.I need to access the report for this daily meeting 🙂Please, can someone help me? 

Hey Zoom Community, Has anyone ever successfully figured out how to appeal a 1132 error code or been able to contact an actual support agent from Zoom? I'm getting increasingly frustrated with Zoom because I need it for my job, yet when I "appeal" the error code, I get a generic response from no-reply email saying I violated the terms of use, which I did not. I thought I would be able to call Zoom support to talk to an actual worker, but it seems that Zoom makes it literally impossible to talk to an actual agent. I'm extremely disappointed with Zoom and, quite frankly, amazed at their ineptitude. If anyone has a solution to this issue that would be great. The only thing I can think of at this point is to buy a new laptop and use a new email to sign up for Zoom because they also ban your MAC address. Thanks

Hello, We are migrating from the commercial cloud tenant and migrating to GCC High tenant.  The domain name will remain the same.  Are they any concerns or steps will need to take to ensure a smooth transition? Thank you, Mike

When I'm on a group zoom and the host plays and shares music, the music is distorted and bad on my computer.  But everyone else hears it correctly.I tried Zoom tech support and I verifiied every zoom audio setting -- without success.Does anyone have a suggestion on how I can hear music someone shares correctly on my Windows PC???Thanks.

I changed my Meeting TOPIC to a new name. I saved it. I went back to the lisst of meetings and it is changed there in the list. When I click to go into edit the meeting, the name is correctly changed. Now when I go to the meeting REGISTRATION page, the meeting name is still the old, previous, incorrect name.  The meeting TOPIC is not updated on the REGISTRATION page How can I get the REGISTRATION page to update correctly. 

I had a Zoom meeting today that was recorded on my computer. My computer crashed at the end of my call (that's a whole different story). When I opened Zoom, it said I could convert my meeting. I clicked on it to convert, but it just sat at 0% and didn't move. So, I opened up the file location and tried to convert it manually - again 0% with no motion. Is there any way to convert the meeting without using the Zoom app? Or do you have other suggestions? 

Who here is a good Detective? I've got a Home Office User who looks like they are faking Zoom Meetings from inside their house and using the same router. Every Guest IP Address is the same as the Host.Every Guest Location is the same as the Host. (even though they are supposed to be in different states)The Client # is the same for each Guest they have meetings with. I think the User is faking Zoom Meetings to make it look like they are working.    

How do I change my settings so the Racoon Avatar is not the first thing people see on my video (I have to change it during the meeting, for some reason)? I have gone in (what seems like) a million times to 'Background and Settings' and tried to check for NO avatars, and it still keeps happening. I've gone out and logged back in. I've even tried to set to No Video at all upon entrance. PLEASE HELP!

I'm happy with my recordings but can I change the image used on the front tile before the user clicks into playing the recording?

I only need Zoom for one meeting and probably won't require it again in the near future.  I don't want to pay for a subscription so I just wanted to access the free version. But when I downloaded Zoom to my Macbook Air I was presented with a page that gave me the option of a monthly or yearly plan which I had to pay for.  I could not advance on from this page without choosing one or the other.  How do I access the free version?

We can record to cloud and have set it as automatic. But either we get no recordings at all or it records to the PC. Zoom workplace pro account 

Hi everyone, I used to regularly enable Original Sound during meetings on my Samsung Galaxy Note10+, but with recent Zoom updates (currently on v6.5.7), that option seems to have disappeared. The toggle for “Use Original Audio” is still in my app settings under Meetings → Audio, and I have it turned on. But once I join a meeting, the “Enable Original Sound” option no longer appears under the “More” menu. I’ve already updated, restarted, and reinstalled the app — no luck.  Has anyone else run into this? Is there a workaround, or did Zoom officially remove this feature for Android users? Thanks in advance for any help!

Im trying to upload a new waiting room video but I'm getting a 451 error, the video is under 30 MB and its in MP4, I imagine it might be a copyright issue, the video is a short portfolio animation showcasing brands that my company did work for, is there a way to fix this or can I not show brands in my video? * Update: Issue was resolved after i converted the MP4 to a MOV

HiI am trying to create a workflow in zapier, but after sending two messages to my test zoom channel, I get informed that the limit has been exceeded. What is the limiit? I believe it's slighlty bigger than 3 messages for 15 minutes. How can I resolve the issue? Regards, Marcin

I was invited to view a recorded meeting.  But when I clicked on the link, I received a message: "You cannot view this recording. Cloud Recording plan expired."  Does this refer to my (the viewer's) Cloud Recording plan or the host's?  If it is my Cloud Recording plan, what do I need to do?  If it is the host's recording plan, is there some way I can access the cloud recording without involving the original host?

There needs to be a way (check boxes?) to select what camera you want to show in the camera list. It is unbelievable to me that after all these years there is still NO WAY to simple choose what cameras should show in the menu, UNINSTALLING cameras is NOT a solution. There are reason why you may need cameras (like the built-in one) but don't want to use them for Zoom. I many instructors need to be able to toggle between the camera simply and quickly, instead of toggling through multiple cameras to get to the one you want. Absolutely appalling this simple feature is not available in Zoom.

Hi all,I would really appreciate it if someone can help me.When I start a meeting I click share computer sound so participants can hear my music I play through Apple Music. Then I connect my headphones and no one can hear me. If I stop sharing my computer sound they then can hear me but the music goes off. Anyone experienced this and know what to do? It was working fine 2 weeks ago and I can't work out whats changed. Thank you.

I click on Join Audio and only the phone call dialog comes up. I can no longer join via computer audio (which is what I want) even though I have computer and phone selected in the settings.  I can't use my account like this! See screenshots for current settings and what comes up when I create a meeting and try to enable audio.

Dear Zoom, Please create a feature where the host can pin a comment in the chat and make it visible to everyone who enters the meeting late. If this is already a feature, please send an email to all users reminding them (along with a reminder that there is an option to mute partipants on entry). After two years of meetings constantly being interrupted by people typing into the chat, "Please resend the sign-in link..." I am convinced there is a better way 😂  Please send (our bosses) help. Thank you!

We use zoom to share our church services.Why does spotlight only work with three or more participants?If we have three participants and spotlight main screen, if one participant logs off we lose the spotlight and start seeing participants.What is the reason for this and can it be changed?Best wishesBrian

After spending hours trying to contact tech support I am trying here. ZoomInstallerVDI.msi is causing machines to reboot during installation despite being called wit hthe '/quiet /qn /norestart' switches. "The process msiexec.exe has initiated the restart of computer WSAMZN-76FDEC on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found Reason Code: 0x80030002 Shutdown Type: restart Comment: The Windows Installer initiated a system restart to complete or continue the configuration of 'Zoom VDI Workplace (64-bit)'."

I have done a Zoom recording but I couldn't find it in Zoom. ¿Who could help me to find it? Thanks  in  advance. SincerelyInés