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Newcomer
Aalwyn
Newcomer
Aug 8, 2024 4:59 PM UTC
Question

upgrading to latest zoom version.

I tried to login to a meeting this morning. I had a message saying to upgrade to latest version 5.16.6 and to contact my IT admin for this.  I cannot seem to get this resolved  although I have followd the suggestion to go to my account profile.  Any advice is welcome

    2 replies

    Employee
    colegs
    Employee
    Aug 8, 2024 5:18 PM UTC

    @Aalwyn - are you able to manually uninstall the Zoom application on your machine, then try to install again?  Were you able to talk to your IT admin, or do you not have one in your organization?

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    Newcomer
    jethro51
    Newcomer
    Aug 9, 2025 4:27 AM UTC

    okay i'll uninstall old version and try to load the 64 bit version...thanks

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