Meetings

Hi, everyoneI'm used to recording classes on zoom cloud. Recently, I can't have access to my recording files, the platform starts to load and never stops. I paid for extra space on zoom cloud, and now I can't use it. I hate that there isn't a human support on chat to answer that, and the option at the bot are awful. Zoom platform should improve and having a human support like it was years ago. 

Hello, I have an issue about surveys redirect after a meeting.I have enable everywhere in my account a global survey which should fire next to a meeting. When I schedule the meeting from the Zoom account, they are redirected after the meeting, however when I schedule from my Google Agenda (Google Workspace) users aren't redirected after a meeting. I use the PMI if that can help. Anyone can help me to understand why?

I logged into a court hearing via zoom and the court officials never allowed me into the meeting, and are now saying that i missed the court date. Is there any way to prove that i was in the meeting, such as a log showing who was in the session or trying to get into the session? When i logged in, i ketlpt getting the message "invalid meeting ID. Please check and try again"

my zoom is sharing the computer audio automatically ,, even when i am not sharing the audio in the meeting,, can anyone help with the fix

We have a reoccurring meeting every other Wednesday and the title is the same - 'Bite Sized learning Session' but then each will have an individual title and an individual branding image but this doesn't seem to be possible without changing them all to have the exact same image and title, does anyone know a way around it?  Thanks,

Hi, I was signed in to my Zoom Pro account while recording a meeting to my laptop yesterday. The meeting recording prompt was visible throughout the session, so I am confident that the meeting was recorded. However, I am unable to locate the recording. Could anyone please assist me in finding it? Thanks

I want to live stream to my FB group. I have set it all up according to the new way since april 22nd, but when going live via "Custom streaming" and on FB via Streaming software, it doesnt remember the streaming code and URL's. It should be a one-time setup, but at always asks for the detalis again...what Im I missing? Thanks🙏

I use Zoom on my Chromebook on a pretty regular basis.  About 10 days ago, I logged in to find it had automatically updated to "Zoom Workplace" and suddenly I'm getting inundated with "low bandwidth" messages and very choppy audio quality when the other people are speaking. Is there a way around this that does not involve me getting a new computer?  This is already my second Chromebook, and upgrading Zoom was the reason I had to stop using the first one.

At random times, when I turn on my screen, three rows of icons appear in an overlay on the screen. How can I stop this from happening? It is usually not the first time I turn on video, but if I stop the video and come back the icons are there?

Instead, it goes to a past "My Meetings" meeting.  Can you reassign the link that was shared to the correct future date and time (tomorrow at 7pm)? Thanks. 

Is there a way to preserve my settings so that it does not take me back to square one?  I have noticed this happening over the past month or two...

 I forgot to end poll before ending the meeting. I can't find it in poll results report. Is there any way to retrieve it?  

Is anyone else having a problem with Zoom audio (speaker sound and mic) being muffled? It was all working great until I undated to Windows 11 yesterday. Audio (mic and speakers) are working fine on every other app. Any ideas on how to fix it? Feels like a driver problem. 

Guten AbendIch habe einen neuen Laptop. Heute beim Zoommeeting, was ich gegeben  habe, konnte ich die Teilnehmer ganz schlecht verstehen. So dass ich wieder auf meinen alten Laptop umsteigen musste.Ich nutzte einen USB A Doppelstecker für ein normales Headset mit Kabel und ein Mikro. Was ich schon beim alten Laptop nutzte und nie ein Problem war.Ich bin fast am verzweifeln, habe gefühlt alles getestet und durchgelesen im Netz.Hat mir wer noch den ultimativen Tipp?

Hi everyone, a user from our company reported an issue in Zoom where several zoom meeting IDs have been rendered invalid. this happens on the recurring meetings he set up in the distant past (2 months ago) using google calendar, but has recently became invalid. Does anyone experience the same issue and can provide a resolution for this?

Since the latest Zoom Workspace update (6/21/24): We utilize zoom on our systems to allow remote clients to listen into recording sessions with ProTools, Adobe Premiere, and Vegas Pro.  Since this last update, both Zoom MP and the other applications can't share the audio interface.  This is not a Windows audio setting issue and occurs on 4 PCs.  We used Restore point to go back to 6/21 and it changed Zoom MP back to regular Zoom and everything works fine. Is/was this a bug or a feature that requires a different setting from Zoom?

Hello Team, In my company environment currently, we have many unmanaged versions in the environment. Therefore, I need to determine if any version of the Zoom client for meetings is installed on the machines. Additionally, can it supersede the previous version of the Zoom application?

Hi. I was not signed in to zoom while recording a meeting. Meeting was recorded, but i am unable to find it. 

We used the OBSBOT Tiny 4k web cam for zoom conference.  There are 20 people who joined the meeting.   Network speed was good (more than 100 Mbps for both upstream and down stream).  However, the quality of the image on the receiving side was bad and sometimes choppy (missing frames) .  The quality of the cloud recording was also bad. The license of Zoom is professional.   Does anyone has possible solution for this symptom?     

Hey community, I successfully integrated zoom cloud recordings into my vimeo. Nice. However, there is no feature to select different audio channels (English, German, Spain) from the interpreters recording. Would you know what to do? The vimeo (!) support suggested to ask the zoom community.  Thaaanks,Christian

The integration appears to be successful in the Web interface (Exchange 2016), however the Zoom desktop app does not pull through Outlook meetings. When clicking 'Add Calendar' in the application it prompts me to setup the integration again - Which takes me back around to the beginning in a continous loop. The 'Schedule' button also appears not to work at all - It says 'loading' then goes to a blank white screen. I have tried uninstalling, updating the latest version. This is for a licensed account.

  Hello. When I used a Zoom meeting earlier today on Chromebook, somehow the video background function is now gone. Has this feature been removed for Chromebook? Thank you.

I am getting the "Cannot start video  Failed to start the video camera. Please select another video camera in Settings" error message. When I go into Zoom's "Video Settings" my camera works but when I click on "Start Video" I get the error message.  I have an HP 23-q113w all-in-one with a built-in camera that works fine with my other apps. I have reinstalled Zoom and turned on and off all the settings in "Video Settings."  Any other suggestions?

I am hosting a webinar. Every time I attempt to add a branded virtual background for the meeting, I receive a 500 Server Error message. I was able to add one a few days ago, but needed to switch it out. I have cleared cookies, browsing history, etc.  I am using windows

I have no audio output with Zoom, all setting are correct. I do not have a plan that offers phone support. Is there a plan to purchase or a way to get in contact with a live technical support person?