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Newcomer
philbox
Newcomer
May 22, 2024 3:21 PM UTC
Question

How to contact Zoom technical support

I have no audio output with Zoom, all setting are correct. I do not have a plan that offers phone support. Is there a plan to purchase or a way to get in contact with a live technical support person?

2 replies

storyhub
Partner
storyhub
Partner
May 24, 2024 7:53 AM UTC

Audio is the most complex aspect of streaming. I am a Zoom customer in the US and an audio engineer for the broadcast and motion picture industry and can provide one-on-one live support if desired. Please message me if you want this help.

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Explorer
Ed_Schaeffer
Explorer
Jun 24, 2024 2:22 PM UTC

I can access a mtg, no problem.  Video works!  Cannot remove the slash over the mic, so I can't say anything; can't activate my mic during a zoom call

 

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