Meetings

Hello, We are looking for a solution to an uninvited user constantly coming in and doxing our members in the chat.  This person is relentless and no matter how many times we close the chat, they return.  It is affecting our meeting as a whole and the safety of our members.  We can remove/report however this person uses a VPN and different devices.I can't give specifics as to devices as several people that run this meeting use all different kinds of devices.  I have tried using the "Chat Policy" to stop this user from posting the same thing over and over, however it only blocks the keywords for MY account and not the other members in MY meeting.  I have contacted Zoom with a ticket and they don't seem to have any answer for this.

Hi, using a monitor with 1920x1200 resolution, the gallery view takes up over 1/4 of the vertical space of the screen and there is no way to shrink it. I think it would be great if the gallery view could be resized so that it takes up less screen space? edit 25/8/24 – more info. The reason I want to do this is because I want to share as much of a pdf file as possible  while still being able to see the other people. What do you think? OS: Windows 10. Thanks,  😃 Robert

I was in a meeting today and they can see my location as they told me. How do I disable it, as I don't want people seeing my location. 

Hello, I recently recorded a meeting on my MacBook Air and the recording didn't save.  I am running Zoom Workplace version 6.0.11. I've successfully recorded meetings in the past and am familiar with where they typically land at Documents/Zoom. The variables I can think of that may have affected this are:- I was not signed into my Zoom account- The host had to give permission to record- The recording ended when the host ended the meeting; I did not stop the recording first Despite the above, I still think that the meeting should have recorded and saved successfully. Does anyone have any ideas what may have happened and if there's any chance I can recover this recording?  I tremendously appreciate any help you can provide. Thank you so much!- C.

I think it is unbelievably lame that every time you want to share high quality music in stereo you have to pull down that almost invisible carat and switch from mono to stereo, even though all the settings on my client are preset to stereo and hifi.  Very hard to remember this additional step, and in my organization we have a lot of non technical people leading events with music who keep missing this step.  I'm a tech and I keep missing it myself! Come on, Zoom, what are you thinking?  Default should obviously be stereo if you've already set up client for stereo hifi!

Hi there,I have a red flicker on my screen ( it tends to appear on my lips) during video meetings. Any idea how to get rid of it?

Why does Zoom not offer court hearing transcripts in their partnership with United States District Court for the Northern District California?

Greetings all,What do you guys think of the original post (see below)? I can see part of the appeal, but wondered what the arguments would be against having this feature.Original post -> https://devforum.zoom.us/t/see-participants-only-if-camera-is-enabled/50147-Alan

I have 3 different people who use iPads connecting to our religious meetings who all have had a black screen on speaker view. Two of these seem to have cleared up for some reason, one is still having the issue.  No idea why.  He sees himself in the corner, like normal.  If he switches to Gallery View he sees the active speaker, but switching back to Speaker View yields a black screen.  It does show the name of the expected speaker in the corner. All 3 of these people have different iPad models, they're all up to date.  Our meetings typically have about 60+ participants. We use a Waiting Room to start. We don't Spotlight speakers.  Anybody had this issue and figure out a solution?

In a free version I could easily give my students a mouse control for them to do dif tasks. Yesterday I bought an annual pro subscription and that useful feature just disappeared 😞 Though it was the ONLY reason I actually chose zoom over lots of other options. There's 'slide control' now--a student can move a mouse cursor but can't click, or anything. I've looked through all the settings and recommended solutions and can't find how to solve it. Where is the 'remote control' I have to use according to instructions? 

Hello, I have tried to install Zoom on my Desktop; however, after it shows the installation bar, Zoom closes out and is no longer open. I have tried uninstalling it normally, using the CleanZoom.exe, and installing it with Administrative privileges, disabling my Anti-Virus, clearing cache and all that. However, nothing changes.  I am assuming something failed in the actual installation since I can see errors in the installer.txt file inside %APPDATA%/Zoom . I am on Windows 11 Pro version 10.0.22631 Build 22631    [8648:3476 ] [ INFO ] [10:33:00.648] c:\jenkins\workspace\Client\Client\Windows\release\win-common\src\installer\NoMSIInstaller\Installer.cpp(98)::[Main] start, current time: [2024/8/23-10:33:649], version: [6.1.10.45028] [8648:3476 ] [ INFO ] [10:33:00.649] c:\jenkins\workspace\Client\Client\Windows\release\win-common\src\installer\NoMSIInstaller\Installer.cpp(103)::[Main] Command line parameter: [8648:3476 ] [ INFO ] [10:33:00.665] c:\jenkins

During our meetings we commonly have speakers scheduled for a certain amount of time, e.g. 10 minutes. Some speakers just start riffing... If I'm the meeting host, I keep the speakers on time through a different messaging service, e.g. Slack, so there is zero possibility of my activities affecting the session, my participation, the speaker's participation, or any chat logs. But that's awkward. When it's a short presentation, I have to send timer messages just minutes after they get started. The Zoom Timer app is either useful to only me or absolutely everybody. That's no good. (Also, why is it not smart enough to work with "Mirror My Video"?) In a perfect world, with a perfect timer app:I set an overall meeting timer of, say, 60 minutes, subdivided into me (2), Alice (15), me (1), Bob (10), me (1), Chad (15), me (1), and overall Q&A (whatever remains as "flexible" time)? The timer should also show the overall meeting elapsed/remaining. The timer is in a detachable pa

The last 2 meetings I hosted, the meeting just closed out of nowhere- probably around the 20-minute mark. I have the paid version. Has this happened to anyone else? 

We are about to start a 10-session training for new members to our organization. We want to create one link that will be used for each of the sessions. We see that that is possible. My question or concern is what happens when we record the sessions. Since the link will have the same titles associated with it, with each new meeting overwrite the recording from the last one. Or, are they identified and saved by dates? It is imperative that we have recordings for students who miss meetings to use for make up.

Cuando ingreso al zoom escucho sin ningún tipo de problema. Cuando la otra persona comparte pantalla, escucho lo que dice, pero cuando pone música la escucho entrecortada. No uso auriculares. Si pongo auriculares, bluetooth escucho bien, pero cuando hablo mi sonido sale como si estuviese dentro de un túnel o cacerola. Quiero poder escuchar bien sin auriculares. No puedo hallar la solución. Agradezco ayuda

I recently made changes to a webinar that we had scheduled. Soon after making the changes, i realised that all the details of the 250+ registrants was lost. Now the total registrations is showing as 0. The meeting ID and other things are same.How can i get back the details of all those people so that i can re-register them ? Or how can i undo the changes made?IMPORTANT - PLEASE HELP

According to the doc, quote "Contact Zoom Support to enable the Meeting SDK for Web 720p feature on your account. After contacting Support, allow up to 3 business days for the feature to be enabled. You must also select the Group HD option in your Zoom web profile settings." But the problem is every time I try to contact support (via the chat window), I got connected to the bot, so I asked the bot for speaking to a human, well, it is smart enough to know what I want, but still rejected my request because "Unfortunately, your account does not have access to live chat support." and asked me to either look at the doc or try get help in the community, that's why I'm here, stuck and unhappy, this is mess of a dead loop have to say.

I have the owner role and have reviewed endless posts on how to be allowed to change "lock by admin" functions. I'm not sure if later updates have changed this process. For me, the "role" button does not function. I don't need to be admin. But as the person who pays for this account, I want to be able to turn on and off everything I want. I don't want to be locked out of anything. To me, this should be the default. 

I am planning to host a meeting for an organization, but the meeting will be open to the public.  We need to take a poll during the meeting, but only allow members of the organization to vote in the poll.  Non-members may attend the meeting but we do not want them to vote in the poll.  How can this be accomplished?  Is there a way to register participants as members/non-members of the organization and then limit polling only to members?  Thanks.

 I am missing the record button on the toolbar for both meetings and webinars.  I record to the cloud and it starts automatically but I can't stop or pause it. Thanks for your help.

I recently participated in a Zoom meeting.  The meeting owner recorded the meeting but forgot to turn on audio transcriptions.Is there any way for me or the meeting owner to generate a transcript now that the meeting is over?

 I am trying to figure out how I can get Zoom to list participants that join a meeting in the Chat as it happens and to have Zoom list who left the meeting in Chat as it happens. This was working on one of the accounts that I used until yesterday (08/22). Does anyone know how to turn this fearture on?   

Hi, I have a Xiaomi Redmi Note 13 Pro+ 5G running android 14 (hyperos 1.0.7.0), and zoom runs great except when I try to switch to another app, there's a 40% chance Zoom will crash, which makes it hard to share my screen during meetings, even when the phone is only just 2 other apps same thing happens, is there any way to contact the developers so they can look into it? I just got this phone and would not be nice to have to change it only because Zoom has this issue. No other app has this issue. Thanks!

Necesito que un asesor me ayude a resolver mi caso, yo pago un plan 500 personas y solo pueden entrar a mis reuniones 100 personas.

Hi, I'm on Windows 11 with the Zoom app. My computer specs are: Intel 13600KF, RX6800XT, 32GB RAM, 2TB SSD, connecting to the internet wirelessly. I start a Zoom meeting, and if I click on any of the options (Chat, Participants, etc) the window gets opaque and if I click again it will crash the window, after which it will restart and put me back in the meeting. If I don't click again, I can still see my video live and hear everyone in the call- but I cannot do anything or the app will crash. Even if I try to just start the meeting and move the window on my monitor, it will also crash. I don't get any error codes, the window just quits and reopens itself back into the meeting. Thanks for any help.